I am pleased with everything in this shop the equipment its inspires one their business journey.Jessie is just but the best. Ready to go an xtra mile.Keep it up Jess, hope to see you again.
Jessie excellent service surely I can recommend someone and thank you for training us on how to use the equipment.
Thank you for the great service Jessie. Very clear, concise and informative.
Excellent service and have all catering appliances that you van think of.
Jessie was very helpfull and patient. Thank you for excellent service
Very good service from Jessie. Professional and efficient as always.
Jessie helped me with extreme enthusiasm the last 4 times I was here! Love her service.
Jessie made our buying process easy. She helped us pick out the best equipment and gave us a quick training on how to use it. I would recommend this place to anyone looking for affordable and quality equipment.
I googled the ice cream and came about your shop. I wanted ice cream machine desperately and urgently for our business. Nobody told me about it. I phone the numbers on the google and Jessie responded. She provided the email and I emailed my requirements. She assisted us very well. I will recommend her to anyone. She provided training for us in a very simple manner. Thank you very much Jessie. Much appreciated. You are simply the best.Isaac Moruti
Excellent customer service I will always come or refer other people very affordable catering equipment...
Service from the beginning was excellent. Was left to browse around until we needed help - Clarissa was fantastic. Thank you will definitely be returning for lots more 😊
SOFT ICE, catering is a very cool place where you can get all your catering. Very nyc sales consultants and insightful regarding equipments and assistance.Great place to get your catering equipments
Very helpful! Drive from jhb to PTA and made it as they were about to close on Saturday at 12. Literally got our foot in the door and they still took the time to give us helpful user info.
Jessie served me well. My ratings to her service is 10 out of 10. That is 100 percent.
Great service and great prices on great products.
Brilliant service! Always friendly! Jessie the asssitant helping me always friendly and willing to go the extra mile!
Good service and warm reception from the staff who was patient and provided us friendly advice on the goods. Made our visit to shop exquisite.
Always professional. I see them on a regular basis and always happy with their service and going the extra mile.
I experienced good customer service. The place is clean, efficient and friendly stuff.
I love cater equipment Pretoria . Jessie Joubert is a wonderful sales lady and the prices are so much more affordable than all other catering places I visited in the last three weeks . Thank you for your amazing service
Great service from Jessie 👌🏻
Jessicas voice has the right pitch for a sales person. Truly commands listenership. And the shop is very neat.
Friendly service and affordable catering equipment. Great location just off the highway.
The customer service is top of the range they always make you feel like a customer I give them 100%
The experience was amazing. The consultant were very helpful and friendly. I would really recommend you check the place.
Hi ThereAre your equipments (soft-ice catering equipment,ice making machine) also available on lay-bye basis? and what is theduration in terms of payment?
Great friendly service from Jean and Jessie and the team that work there. Thank you.
Beautiful and neat shop! Friendly staff and after sale support is reliable. Very competitive pricing!
We received really 5 star service and will definitely come back. Jessie is a real asset to your company
Great service received and top quality products available on the showroom. Highly recommend 👌🏻
Good service from JessieVery neat clean showroomThey have everything you need for your restaurant
Products outstanding,sales team needs some training in upselling and basic customer service.
Fast friendle services and very helpfull
Well organised & quality staff and place is well packed. 100% customer service
Jessie the service is very good
This is the best place for equipments. They sell quality. Great service
Was served very well by Jessie who was very eager and capable. They have an organised showroom with lots of catering equipment and great prices.
Was happy with the service. Training on how to use the machine was provided. Excellent service.!!!
Best service friendly and helpfull. Will recommend any day
We handed in a six months old machine (used maximum six times, household use) with a broken thermostat. The item was marked under warranty on the job card and no quotation offered. Only upon completion they contacted me and required a labour and part fee based on the working warranty . The warranty conditions and cost were not brought under my attention when I handed it in. The matter was resolved but I would not recommend or support this business.
Very helpful and polite! 100% recommend paying them a visit
The service is really helpful. Jessie is the sweetest and most helpful. Thank you Jessie
Beautiful shop with wonderful equipment... The staff in the showroom on the other hand, Im sorry to say but not friendly and helpful... This is my third visit... Once to view, the second to buy and the third visit after phoning them to confirm that I can indeed but the part I needed from them and that they had in stock... Walking into the showroom approaching the sales lady with the broken part in my hand, the saleslady, without greeting properly immediately said...not my product... I felt very welcome indeed... If it was not that I bought some of my kitchen equipment from them, I would never return... And once I have to replace, I will go elsewhere.
Always friendly service, only place for my business shopping!
Got very good service helped by Jessie Joubert, it was a great experience being there
Awesome service! Definitely gonna come back for more
They help me very nice lam very much Happy with their service 🤩
Always professional. Good followup service too
Awesome service from Jessie, always happy to assist me.
Extremely neat and organized shop. Excellent service. Thank you.
Everything under one roofFriendly service
Great equipment. Great products. Prices are way better.
Service received was excellent, the sales lady was also friendly
Very happy with the excellent service and outstanding good prices.
Best service most friendly personnel and excellent pricesCan definitely recommend! :-)
Thank you for the great service and professional advice!
Great service and lots of catering equipment at an amazing prices
Pleasant customer experience and would encourage others to shop at soft Ice
My experience was awesome Clarissa the assistant was very knowledgeable and quite friendly thank you for not making me feel Insecure
Lovely service. Always a pleasure dealing with your staff.
Very good service, staff helpful and friendly.Thank you
Very pleasant and helpful staff
Vacume packer excellent value for money, good service from Jessie
Great serviceNice and clean shopHas all that i need
Ria Was very helpful his Hospitality is 100% Excellent Service
Awsome service and people are very helpful and friendly .. thanks guys
Thans for good service. Well done
I have been more than extremely impressed with the team. They are prompt, organised, courteous and unfailing in their efforts to ensure a great experience - even when little things go awry (as sometimes happens in life) they rectify immediately and uncomplainingly. Definitely my go-to place for equipment from now on.
Good day.Great to visit.Thanks for your service.Martin.
Awesome service, Exellent product range.
Good service i love this shop🤗
Very need place, friendly staff.Jessie very helpful
Excellent service from Jessie, will pop in again :)
Good customer service, got what I was looking for.
Excellent customer service, the staff is friendly and professional.
The store looks neat and the staff are very friendly and helpful
The sales was kindly and gave us a good service 😍
Good serviceWelcome feeling
Friendly staffGood serviceGood prices
Excellent service... Im satisfied...
Products are reasonable and customer service is great
Lets not mention. Hope to have another supplier. You are a bunch of . ..
Best products and rear staff!
Best service the universe has to over.
Thank you Braam. Problem resolved. Braam went above and beyond to help. What a pleasure to know I can keep doing business with Soft-Ice.
Great staff always prepared to help wide variety of products
Very Good services and prices
Great shop, lots of products, bought a beautiful tap
Very good service indeed no complaints at all
Awesome service!!! And great products.
Friendly customer services. Great prices on their products!!
Good quality and service
Well displayed products. Staff friendly and efficient.
Such friendly people and excellent service.Thanks. 👏🏻👏🏻
Good neat shop nice service and reliable products
Excellent service and the staff are allways friendly
Great show room, helpful staff.
Happy, friendly customer service
Good quality products with friendly sales staff.