Very very poor service, staff are on holiday, it took me 3 hours to do a cash deposit today never again, all what they do is going to buy food and eating while customers are waiting

Service quality can be compared to that of a branch located in rural towns where they cover over 50 villages with long queues. The difference here is that there are no long queues, just an average of 40min waiting time while theres just the 4 of you inside. HORRIBLE!

Visit this branch on a Saturday 17th Aug 2019. Stood in a queue (8 people before me) for a HOUR AND A HALF before being served! I was help @ a government institution faster then this

The lady kept yelling at customers at the ATMs.

Horrible horrible rude service from tellers. I cannot see that FNB will last long on its current track of chasing customers away

Conveniently located near a parking paypoint

Not helpful at all