Great service from the moment we got there, very friendly and will go out of their way to make the hotel a home away from home for you
Had a great 10 days, peace and quiet
Came to check in at 10 pm, nobody at reception! Could not book the night while rooms were available on booking.com
Good sea view and very clean swimming pool
In dire need of renovationsOnly the outside is niceKitchen and balcony is so tiny, cramped and uncomfortable, old floors, bathrooms, kitchen, too small for 6 people at a time! Very little cupboard space. Pots were ancient, very old fridge which wasnt cold enough, no cutting knives, horrible conditions!Apart from the load shedding, we didnt have water from 8am on Wednesday, until Thursday 12pm, we leftStaff were wonderful, very helpful and understandingWater was provided but not enough for 6 peopleWill never go there again
I loved the experience I had at Kapenta bay Resort everything was well organized
Nice place for group tours or family.Pool and next to the beach Friendly staff,good food, especially their buffet and the variety for breakfast.
Good friendly staff. Good food. Best location. Close to one of the most KZN lovely.
Woooow what a weekend. Da food da hospitality thank to kapenta staff
New owner. Doing complete renovation. Sure it will look great. Extremely nice friendly owner.
Facilities newly renovated in a good location right on the beach. Rooms need an upgrade.
Great sea view. Good service. Secure.
Good food, need to add more dish points on Christmas, there was long queue
Staff was friendly. Rooms were absolutely clean and wonderful activities available for the kids.
Its beautiful...very friendly staff..fantastic food
Realy a nice venue... single rooms need to available.. they could lose plenty of revinue If this is not update.. bookings at front desk for confrance fasilaties took abit long.. email was send to me with the wrong info ...
Doest even deserve 1 star. Apartments crappy beds and pillows upto no good guest drinking alcohol in the pool dancing and making noise early in the morning
Service is terrible, rooms dont get serviced on time, fans and lights are left switched 3 weeks after holiday makers have left. Kapenta Bay Resort is just another white elephant, that is going to be delapidated soon
Very bad the worst hotel I haver been in my life, no water on the showers, its a very old building needed repairing, and paied alot for it. I strongly wouldnt recommend. Not even one star to rat it.
An amazing experience of convenience n super helpful staff
The place is going down. It looks like it has been closed and is only just reopening. May still improve and reclaim its glory days
Best place Ive been to in durban
Awesome place. Kids was there for a rugby tour
Very neat staff friendly. Went and did conference booking for a big company....
This place has a beautiful pool area
Place that we visit every year but now need to be upgraded
Still comfortable place for your group accommodation. Rooms may benefit from renovations.
This place doesnt even deserve a star. Rooms are terrible, like 50 years old and dirty
Its located just closer to the beach and view is great
Pristine venue with state of the art service and amenities
Woow nice food...
Its ok, maybe for School groups as it appears not to be of 4 star quality as advertised.
The stuff is friendly
Good food, great views
Check in time tooooo late.
Excellent place to stay...
No aircon, cramped
One of the most underutilized jewels of the Natal South Coast
Affordable and good food
The crown jewels of the lower south coast
The service needs to be looked at and no bar service
Horrible service and rude staff
Beautiful Stay
Beautiful
Wonderful place to be
Great view
Excellent
Great views
Its horrible
Clean and its view
Meeting