Is this turkey, duck or a ffn Phoenix cause this aint chicken I literally barfed in my own mouth are you proud of serving this ish?

The gals got an attitude not gud for bsnss

Fantastic managers working harder than everyone else. A good stop for refreshments.

Worst service ever. First pulled into the drive-thru and only when I got to the ordering station was I informed that drive-thru isnt working. Dont how that works cause there was a worker who was more encouraged to stand in the shade and not tell people that not to go through the drive-thru. Was told that we should fine inside to place our order. My wife ordered us 2 all star boxes and a streetwise 2. We received 2 drumsticks inside the streetwise meal and our all star boxes was changed to wrapster boxes without informing us. Will never every go there. Really a waste of time and money going here. Stay away and rather go to the other kfc branches in Paarl

The lady that saved me was slow and she didnt treat me fairly

Chicken and the chips was lovely and fresh. The staff does some good work there. They were fast and assisted every where. I liked their service. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Ill give them 100 stars.

Service is slow. Always looks like they are short of staff. Drive-thru very bad. Once had to wait 20min in drive-thru. Chicken and chips dont look so fresh.

Fries were good. However, theTwisters chicken was still pink inside. I returned it immediately. I was offered another one, but I politely refused.

Pathetic service at kfc. Standing in a line for an hour and then get told that they dont have wings because they are closing soon and they and they only make what they they have, which is half an hour later!!!

Their ice cream machine is out of order on most days. Their staff is always unfriendly. Their service delivery is always so slow too. We ordered specific meat pieces and asked the assistant to check but she just casually told us to check for ourselves by saying I didnt check, check there, not even respecting and recognizing us by saying sir or miss/mam. The pieces were wrong, she corrected it but didnt apologize. We also ordered 3 flavoured ice cream tubs which took her too long which I think shouldve taken her max 5 mins to make. She called out our order number without realizing the ice creams ordered also and had to ask the cashier first before making them. We got home and the mash and gravy had a burnt taste to it. The gravy was also too watered unlike other times, it looked like mash with soup.

They cannot follow instructions and waiting time is extremely long.

Well KFC 🍗 has that special taste only Colonel Saunders knows the secret ingredients of.The drive-thru was malfunctioning. I needed to go inside.Inside the cashier had a problem with cash register. I waited patiently.I placed my order and I went to sit down on a nice comfortable couch. I waited for quite a while, then decided to take a walk to the shop next-door .On my way out the waitress attract my attention and said that she was sorry for not calling my order number. I received the order. She assured me by showing me that everything I ordered were in the paperbag .I appreciate the fact that they do this check.

Drive thru was very very slow. Not all meals available at drive thru because of system issue. Food quality was okay.

I wish I could give you zero stars. Its completely unacceptable that you guys decided to close your store 1 hour before the advertised trading hours.(8pm instead of 9pm)

Terrible i almost waited 15 min just to get a colonel burger. Went to McDonalds first and ordered 4 burgers and took me 3min from ordering untill collection

Always fresh , hot and finger licking good !

Nice chicken lol

Worst drive through experience to date. Very very, very slow moving que, rude service, beggars going through que of cars. Called to advise manager/owner, no one answered the calls (4) . Definitely a step back for the KFC brand.

Very poor service, had to wait for 20min in a que at the drive Thru just to give my order.. cant work with skeleton staff on a month end

Their service was very slow. Waited long for our order. When we arrived at home to eat there was no kcf salt and tomato sauce in the bags. I phoned the manager. Apart form lots of backround noises while on the phone with her, she did not respond to what I was telling her. I put the phone down because I was waist my airtime as well. Bad and bad

One lady there do not know how to work with customers,, so called manager.. Never again..

Had to wait more than 30min for a streetwise 3

Too ghetto and awful service. I assume thats why the food doesnt taste as nice as other KFC branches.

Worsr experience ever at a KFC!! After standing in a long queue for over an hour, the person in charge of sanitising customers hands, locked the door in our faces at 19h30,without any explanation. When we knocked on the door to enquire as to whats going on he just ignored us flat out. All the while the people in the drive-way was being served, and cars kept piling up. We demanded to speak to the manager, she just said that they cannot sell anything after 20h00,when it was only 19h30,she could not explain why doors were locked in our faces and nobody having the decency to even tell us what their policy was pertaining the lockdown rules. They have certainly lost my money!!! Never again!!

I love and being interested with everything

Service is understanding due to Covid.But chicken taste real bad,over burned,dry..👎👎👎

Promotion articles was not available and the service was patheric

Could be more friendly and helpful. Orders got mixed up but maybe its just the rush of the festive season.

Massive waiting time of 35mins at 20:00...so waited till 20:35 for 2 x Streetwise 2s.

Good service

Best KFC in the Boland. We drive all the way frim Wellington for the amazing service and food.

Bad to the bone. Weird ssss going on at this place.

Very poor service from this branch

Service disgusting shop dirty

Had the most rediculous service there. Pathetic

There zinger wings wasnt spicy 😢

I had a bad experience with kfc the chicken was full off skin and more bones and in the 15 piece was 8 wings

Very loud music inside store. Lady took my order could not even hear what asked for and then my order was wrong, only response was I received whats on the slip or must pay in the difference.

Missing item on my online order when I got home but the manager (Anneline Beukes) was very helpful to sort it out. Even arranged something special because of it. Keep it up.

Good place go eat

It was a KFC. Better than most.

Wait was very long and they gave my friends order to someone else. We waited over an hour for a basic streetwise meal. Then some more waiting as they had to remake my friends meal.

Ordered a chicken lunch box buddy today and they sent me 2 drumsticks and a wing,all for the nice price of R81.99.I mean how can you even send out something like that, No breast or thighs? this is the second time ive gotten terrible chicken from this place. The previous time the chicken didnt even have fried batter on it or chios, went straight back for new chicken and chips. Avoid if you can

They have a good service here, loved it

One of the most convenient places to go to when you coming from home or from any other place its easy to stop.

A moment to cherish , friendly team ...a place Worth a visit ....

The food was horrible, what a waste of money. I bought zinger wings there, it was so distasteful.

Friendly cashiers. Chicken always fresh. Good branch to visit

Found a piece of plastic in our chicken bucket. Chicken tasted terrible.

Very slow service and staff comes across lazy.

Had to wait 5min at the order mic outside for a shift to change 14:22 shift change???? Or smoke break...

Service is poor,The manager Vennesa on duty dont know how to speak and imply good customer service ..You need to send your staff and managers on training how to deal with customers.They over promise and dont know how to deal with customersBad and worst service ever.Please get yourself new staff who is friendly and helpful

I would give them one more star if their service is and was always like I received yesterday but I dont. So its just ok for me for now until they improve. Work on your service and take aways then I would maybe think of giving an extra star

Staff needs more product development workshop... they need to.understand what are the customer needs... the communication between front cashier and food staff.. does not understand clients orders.. come.on kfc.. work.together to achieved great things

Amazing staff and food is prepared just the way you want it.

I love the space inside. Access to toilets for the public and customers.. serve best food

The service here is always horrendous. Staff are unprofessional in every way. They almost never have chicken ready for consumption. They take no initiative to improve ones experience. When you drive through later than midnight they assume that you are drunk and handle your order accordingly. They have been reported to Paarl Paals numerous times. I suggest they train their staff to take more pride in delivering a service.

Had very good service and my order was done in no time

Food was ok but WiFi didnt work and staff completely clueless and disinterested in fixing it. One person tried half-heartedly , but did not know herself which network to log into AND ASKED ME, THE CUSTOMER, as if that was nothing unusual. Dont offer WiFi as an attractive add on if you cannot deliver. Food OK, but due to WiFi issues I wont go back, and will advise all my friends to do the same. WHAT IS THE MYSTERY? TRAIN YOUR STAFF OR DONT OFFER WIFIIt is CLEARLY A MATTER OF TERRIBLE MANAGEMENT and extremely inadequate training

Cozy place to eat... Fast service

Time delay with food had to wait extra long , and we were only 2 in the shop at the time. Peak time picking up and they have only a trainee at the tills taking orders. Also slways a delay at drive thru

The Zinger wings was super nice. Original

Service was good but meat was not to my liking

Staff needs to be fully trained. Your order is constantly item(s) short. Happened twice to me.

I stop here around 5am on weekends before work and have been getting refried chicken. A definite no go after hours

Friendly staff. Thanks for bringing our food to the car after exactly 10 minutes. Awesome..!!

Kfc is good and the food testing good than other shops

Foods are delighted and staff are friendly and you are at express pock n pay and petrol station which make excellent resting place after far drive

Their customer service is tops

There is efficient service. The employees are kind and friendly.

Good food

Very slow and lack of staff members on a weekend

Always fresh and the zinger wingers are a must of you like a spicy snack. Cant go wrong with the wraps and the box meal

Fast service

Always a pleasure to visit but chichen not ready on time

Nicest KFC that Ive had in a long time.

Was here the day they opened,food was great,was there the 26th April, bad quality zinger burger,I know zingers are crispy,but this was hard like it was just reheated,poor quality,ordered a colonel burger,even worse.The manager didnt see anything wrong with the zinger. I eat and KFC all over Cape town and know how the quality should be.

Thanx u for a quick nd speedy service nd specially to Maree for her unusual friendlly service at the order desk.it made my visit memorable

Food was really not what i expected they took 1 chicken breast and halfed it then put a bun in the middle and BAM its a double.dont mind to pay but that is a ripoff of note

On the main road spacious n service lovable

Not good,most of the times u wait vry long and then your order is wrong,it happened several times with me personally

Always great when theres a KFC in the area. And this ones food is always fresh

Quick service

DRIVE THROUGH... GOOD SERVICE

Loved it., you cannot go wrong with KFC

Service was Great. Place was very Clean, and Service impressive.

Very very bad service. Babalwa was the lady who helped us. She didnt even greet when she answerd at the drive through. She just told us when whe said hello Ill be with you now We waited for more than 5 minutes. She had an attitude when serving us. I told her she doesnt have any client service and also complained at the manager. I hope their servise will get better

The food here was and is delicious and the service is great.

Service is good and fast and people are friendly 😊

Service very slow

Service is poor

Neat and tidy. Staff is friendly. It is not a long wait for your order.

Efficient and quick. Going in and out was a breeze.

Ordered two different meals on one order but got two of the same. Till slip did not reflect items paid for.

Super close to home. I dont have to go far to get my fried chicken fix

Food was okay but drive through is a bit slow.

Quick service. Food served of very good quality

Card machine was not working for months on end, thus could not use the drive through. No ATM close by.

Fast service and good quality Food!

Staff should really listen to the customers. Its not nice to repeat your order 3 times and then when you collect your order, you find out that that missed an item.