Food was good and utilised the special on offer. However, Im a little concerned when I had to pay R119 instead of the boldly advertised R115. I was made aware of the tiny sign that said R2 if you choose certain drinks. The person who is serving should be making us aware, in advance, that this is the policy.
Great burgers. Had to repeat my order several times before they got it right. So Burgers 5 stars and service 2 stars.
This was my first actual visit to a Burger King Since it arrived in SA... , I have never had the urge to actually GO since well McDonalds have the veggie burgers. I am yet to try there Nancho cheese chips.The space was Clean , the staff was friendly and helpful, the kids found the King and Queen paper crowns now I know where they come from, the cold drinks where on tap and self service was so American inspired I loved pouring my own drink , the mayonnaise they give you with the Ketchup is the best I have ever tasted. Proper proper American sweet Mayo.The kids loved the food, toilets were lovely and clean. pleasant experience
Poor service. Poor communication. Stock issues. Card machines offline. Won’t waste my time again.
Beautiful service, I was with my little sister (5yrs old) and she was carrying a handbag and her ice cream and I couldnt carry everything I ordered and the lady that took my order offered to help me hold the cold drink to the car ❤ and she did. Shes amazing, I dont even know her name but shout out to her 🌹.
My girlfriend and I will always support you guys the best service
Good food, much better than McDonalds!
Great service and good quality food everytime I go here.
On my visit their ordering system was down and thus the drive through was too. I was able to be served using a pen and paper, but it was a slow process. The food was still good.
Quality products. Enjoy the fiery whopper
The BEST burgers since burgers🍔 happened👌👍
A Whopper solves all problems 😄. The friendliest BK branch in GP.
Used to be my goto drive through, however the service and attitude of the staff has deteriorated lately. Also, they keep running out of menu items, this is very disappointing.
Great service and I loved the new plant-based burger
The signature flavour and taste.very clean environment, quick service
Best burger joint ever. Food and environment really good. Well done. Burgers taste like they were braaid, service was excellent!
Good burger and a nice place to sit in and eat too.
Best strawberry milkshake , oh and their wings.
Good service from the stuff and its very clean
Staff at the drive thru were super friendly and helpful. The food was hot, fresh and delicious. Definitely a happy customer
Yay, its Halaal and Always good food. The only place i eat burger king.
Good experience, temperature screenings as you walk in,Not too busy. Food was lekker.Happy family :)
Normally a happy customer... However the trading hours seem to jump around like a rabbit on speed... The website and Google both listed you as open till 10pm, however the branch was closed at 9. 4 other cars were there. No staff member explaining and not even a single paper sign stating the new hours.
Peak hour at drive thru,waited in que for a while.Cashier good,quality of food good and very reasonable prices
Usually I am good with this BK branch, but I had never gone there in the morning. They were quite speedy with my order but the breed on my sandwich was stale. Other times they seem to be just fine.
Always nice, do get order wrong some times
Friendly staff, overall good experience
Loved it for the fact that u can also sit outside and it was open on new year, but ice cream machine wasnt working i wanted milkshake.
Friendly service at the drive thru and despite a 20 minute drive home the burger was superb.
Just to slow. Everyone standing around.
Very friendly staff......and of course delicious food.... extra long chilli cheese....YUM
Good service everytime.
Awesome place! But staff doesn’t know how to work with the QR scan virtual payment option which is really concerning.
Workers are too noisy, they need to work and keep the noise level down.
Love the food Nd the milkshakes are the best Ive had but please add just a bit more ice cream to them, thanks 🙌👊
Good food well prepared
Love it , great staff , friendly staff
Its good
Do not offer full menu. Drive thru was closed on day I was there. Leave the drive thru open so we dont have to get out of the car just to be told you are currently not serving that
XL chilli cheese - the best!
What a dissapointment. Little to no sauce on my burger and wife asked for no lettuce and they decide to include soggy lettuce. Also almost NO sauce on her burger. Go to another BK rather.
Watch out for their card machine. It is very easy to be double billed and when I complained they took a week to not help me. Ridiculous that they didnt reverse or pick it up. Honestly boycotting BK and specifically this branch.
Cashiers are faster
Execellent service ,food was fantastic
VERY FAST service is by far an understatement. Before the next person finished putting in their order my order was ready. Also very nice sitting tables with plugs to charge your phone. Never a parking problem. Great staff and very clean bathrooms.
Excellent fast food
Probably the most consistent burger King franchise in the area.
My chips were cold when I received them and obviously were prepared a while before I got them. The burger patty was also lukewarm. Otherwise the taste was great.
Good service
Good food
Nice service.
The Staff are very unwelcome.& the place is untidy.
I am a big fan of Burger King and probably eat a little more BK than I should. But I have one issue with Burger King Kyalami, Please sort your soda machine out. I appreciate the opportunity for a re-fill. But I would prefer to have 1 great tasting cup of mountain dew, than 3 cups of Soda Water. Please sort out the lack of syrup. Seems to be only at Kyalami branch.
Thank You I will email your customer care
Had a really cute experience of the lady at the drive through window trying to sell us new options on the menu. Seldom do you come across someone whos enthusiastic about selling.
Good burgers
My favorite Burger King by far! Super friendly staff!
Friendly service, nice quiet corner 👌
The reason I am rating this Burger King a 5 star is purely because one of the employees was very friendly! Usually I ask for a lot of extra mayo and never even get extra mayo from all the other Burger Kings but the gentlemen gave me 11 extra sachets with the two meals I ordered. However, the area is a little dodgy at night but other then that the service was fantastic and I was very satisfied. Thank you.
Very slow . They are always slow when it comes to Mr D and Ubereats drivers.
Burger King in Kyalami is like a bad behaving child. It seems the owners just left it to its own devices and dont care how the staff run it.This store needs a great manager and proper staff training.Service is slow, many food items not available and on occasion I have been served frozen wings.I have reported it to the Help line, but as I say it is a management problem...
Covid-19 regulations in place and I like their onion rings
Fast, efficient, food always meets expectations. Never had a problem here. If they are still preparing your food and ask you to park aside for two minutes, you usually park there for one. Staff are always friendly.
Definitely one of the better Burger Kings
Fast food and solid service 👌
And who doesnt LOVE a Whopper???? Great taste, great fries and free cold drink refills. I hope Burger King stays around a long time. Not good for my waist size, but what would life be without a good burger? Definitely will return. Staff were great. Clean kitchen.
Great and quick service. This place is halaal
Normally good experience. Today, 5 May 2019, we waited 30 minutes for cold food. Understaffed was the excuse. Well if you are understaffed close the drive through and let your walk in customers no of the waiting time. It is called fast food for a reasonNormally good experience. Today, 5 May 2019, we waited 30 minutes for cold food. Understaffed was the excuse. Well if you are understaffed close the drive through and let your walk in customers know of the waiting time. It is called fast food for a reason...
It was great when it opened up but now its just like any other fast food joint. Hope the other gets done properly and the food is fresh.Still have to say that when the chicken fries are fresh its really really good.
The service at this restaurant has gotten a lot better and we really appreciate the staff working hard to make sure that the experience is a good one!
Whoppers for the win!! Freshly prepared, slightly longer waiting time than other fast foods. Love the option to refill drinks for free. Very clean facilities and staff are super friendly and accommodating.
Best fries from a BK yet. Fast service, excellent food. Sorry I had to edit this review, had 3 orders in a row wrong today.. ordered 3 large chips got 2 small and a missing 3rd order of chips. Ordered 4 x 2 for R55 specials 7 chicken and a beef got 8 chicken. Kiddies meal was incomplete. Very unhappy.
Always fast and friendly service!
Superb
They get 1 star because I am unable to select zero. Im sitting at McDonalds Kyalami as I type this because I left 5mins ago following the staffs disinterest in serving us. There was no one manning the till despite there only being 1 person in the shop.What a huge disappointment. Not going to beg BK to take my money. Needless to say, that was my last visit.
The food is fresh and the service is quick, pleasant and entertaining. The atmosphere is calm and well worth a visit.
The best service you can find anywhere. Friendly staff
Not a good experience of drive thru, I have being waiting 30minutes on side parking waiting for my order.... Other cars that were behind me passing, very bad service.... Asked drink without ice and got drink filled with ice half way.... Very disappointed shame....Atleast got my drinks refilled to make up for the error, thank you to the gentlemen that refilled my drinks....
Blue plastic delivery crate type thing blocking drive through, almost got the wrong order, had to remind teller of drinks and then mayo..teller seemed rushed and under major pressure.meal as expectedalthough I feel the food was thrown into the bag rather than placedstandards seem to have lowered since opening
Wow! What great drive thru service from Jim and great food too! Cant wait for pay day to visit you again! Keep up the great service!
Hardly ever experienced a queue. Quick service
The staff took a long time with some customer on his phone while no till was serving. Otherwise no complaints happy with the service
Its a drive thru... staff are cheery.
Best burger outlet
Fresh.
Pleasantly surprised. Loved the self-help bottomless cool drink and there burgers are huge and juicy. Im definitely going to frequent them from now on
Good, fast and efficient service!
I hate the habit of making us wait after the last window, so they do not mess their stats.. if you cant deliver as marketed... then address the issue, dont make your customers accomplices in your lie.
Always good service and dont have an issue to give you mayonnaise. Were told in the past that the mayo was discontinued etc from other braches
The best of all the Burger kings in SA. Thanks. Whow it taste fresh and melted like a dream in my mouth. Mmmmm njammy
Burger King is affordable, tasty and full of nostalgia. Burger meals for R30-40. Quaint little tables. Aimed at smaller groups with tables no bigger than for 6 people. Water in soda dispenser is terrible though.
Reasonable food, reasonable waiting time.
Brilliant service
Honestly have good burgers compared to McDonalds. They use real meat and fresh ingredients unlike dead lettuce at McDonalds...
Good food & venue. Staff arent very friendly & they close the shop earlier than stipulated. Ive personally not been assisted when I arrived 10mins before closing time
3 Visits to the drive-through, 3 awful experiences. Staff are unfriendly, waited at least 20 minutes each time for simple orders with no explanation or apology for the delay. Burgers are good, but the chips were not fresh and tasted like theyd been cooked at least twice. Pathetic considering the number of alternative fast food options in the immediate vicinity.
The food is good as excepted! My favourite fast food burger joint. However the service is extremely slow!!! I waited over 30 mins for the whooper 55 special.
Food was good but the sitting area outside was not clean