Ive never being made to feel so ashamed and useless for been on a wheelchair like your Tswana speaking Lady by the name Sue as she told me like I was this afternoon at around 17:00 hours.I parked right in front of your entrance. She was looking at me whilst I tried 3times to call her from my car. Wanting to ask if she will be able to assist me with taking ID pictures and eventually assist with taking my chair out of the boot.She was reluctant, which I understood. When she finally came to my door with this attitude as if I was going to propose to her.I hoped that after explain that Im on a chair she would maybe say No worries with a smile. Instead she went on and asked eKae wheelchair ya Hao meaning where is your chair?I felt so humiliated to say the least.I immediately opened the boot and told her to go check. But she decided not to go.She finally confirmed that yes she can assist with the pictures. She said this going to the boot of my car along with these words that broke my soul to the lowest level I had never imagined... I hope your wheelchair is not heavyI kindly asked her to please return the wheels she already took out of the boot. She tried explaining her situation which had nothing to do with making me less of a human whilst Im actually the same client that she thinks my R60 wont take her far.You have less than 24hours to return to me. I want something to be done to this lady. Im going to post this on all Social Media platforms. Including the Disability Platforms, Not forgetting Hello Peter.For all people who are physically impaired and those that think such person isnt fit to be dealing with people. Forget about customer service because she knows nothing about it.Post Net Resposible: Address: Shop 3, Walkerville Crossing, 79 Main St, Walkerville, 1876Name of the Service Agent: Sue.Sent from my Huawei phone
The okes working there is not to bad
Just called Postnet Headoffice for a list of their branches. The lady who answered simply told me NO they won;t give that information then very promptly hang up. Interesting as my client as I am sure others want to integrate post into their e-commerce platform. Just means more business for them.Confused here.
My package was sent on the 4th May this year. So far I got nothing. I called the Bloemfontein Postnet, head office, the call center and a number on their website, no one answered. Ive got no idea where my package is. Dont use Postnet, rather use a reliable courier service
Rather make use of courier services like Courier Guy when sending urgent or sensitive documents.Postnets shipment tracker shows document as delivered, but that only means the document was received by the branch, and not the person it was sent to. These documents will then just go missing or age.Postnet is a waste of money.Do not make use of them.
Very disappointed in their services, I wont be using them again, thats for sure, if its urgent then dont use them, hopeless
Order a product from Graaff-Reinet in the Cape. Receive the waybill no. Try to track it on their web page. But nothing only this no is not active on the system. Everytime I must phone Graaff-Reinet to find out where the parcel is. So phoned postnet custom care, but again nobody answer the phone....send them a email, up until know no response. If you want better service rather use an other courier company than Postnet.
These halfwits give parcels to wrong people. Expect one to drive up and down when they made the error. And have the audacity to tell you thst it will be returned some time between 8 and 5. Staff refuse to supply owners number. So either staff or owners have something to hide. Lousy lousy service. Would actually prefer not to even give one star.
4 boxes sent via Postnet Margte to Postnet Waterfall in Rustenburg, 2 boxes went missing no one could tell us where they were. 3 of the boxes were very badly damage and 3 out of the 4 items were broken. No compensation from Postnet, no responsibility taken, very very poor service not to mention the very very disappointing manner in which this matter was dealt with.
I sent my wife ID to Hermanus Santbaai in the Cape from Pretoria as she needed it to fly back to OR Thambo to night. I forgot it was a long weekend. I contacted Gabreil at santbaai to send it to Somerset Mall which is over a hours drive from Santbaai. PostNet did not follow our instructions and it arrive in Santbaai this morning. Gabreil took my wife ID and drove all the wat to Somerset and hand deliverd to my wife by luch today. She was able to fly back. THIS IS 5 STAR SERVICE. Iam so greatfulBig Thanks to Gabreil from Kevin & Hannetjie Skea Pretoria
Im really upset my parcel was send from Pretoria to Johannesburg on Tuesday afternoon and Ive been tracking my parcel since Thursday on Friday i call Waverly pertoria post net and they said no my parcel is for collection but Roan the worker of postnet he said Ill find out and came back to you so Ive call and call no one can give me any answers so then i call agian an finally a men pick up the phone and again i must explain my self and i say can you check on my parcel and can the courier service deliver today before 13:30 because the factory closed every Friday on 13:30 so he ask me for my tracing number i gave him my number and say no Ill contact the courier company Ill get back to you so I call them and ask did you hear anything of my parcel no im still waiting for them to come back to me. So at 12:00 oclock I call and Roan picked up the phone and say your parcel is not for collection today it will be there on Monday. Now i whant to know why do they say 48 to 72 hours and your parcel is delivered. And the bets of all is that he had the cheek to say (SORRY BUT ITS NOT OUR FOLD THE FOLD IS THE COURIER SERVICE NOT POSTNET) AND LAST BUT NOT LEAST IS MY PARCEL WAS IN THE VAAL TRIANGLE AND IT WENT IN FRONT OF WHER ITS SEPOST TO BE DELIVERED AN TAKE ITS BACK TO MIDRAND I REALLY DONT RECOMMEND WAVERLEY POSTNET TO ANYONE........ REALLY BAD SERVICE
My experience is shocking......I posted a parcel in good faith to Australia and havenever received it. I have contacted the original post office and received no reply fromthem either. I have travelled to a few other countries - post parcels and received them.So this is a blight on your service and the honesty within the country.I am dismayed also that contact with your service via email is virtually impossible.Hoping to resolve this matter - I just want to receive my goods. WHERE ARE THEY?Surely someone within your network can help me ???
They dont pick up calls
WORST SERVICE EVER: sent a parcel to New York in the US, it was shipped 4 days later when I had paid for an urgent delivery, all for it to ultimately be shipped to Mississippi! Tried calling the head office for two days: theyre now filtering my calls.
Very Helpful
Grace though this is the worst service I have received in my entire life. My package had to take 3 days and was still not unloaded after seven days. I would not recommend anyone to use their services tell