7 Employees in the shop but only 1 attending to customers. Enquiry feedback from Manager not satisfactory. Vodacom employees more interested in having breakfast at their office desks next to admin documentation, taking personal phone calls or walking around in the mall. Manager could have handled the whole situation more professionally because people in the queue before me left due to it not moving / taking too long.

Not very helpful staff members at all. They referred me to their other office instead of resolving my problem. Mmmm not impressed

Super efficient, helpful, friendly staff. Well done!

Terrible customer service. Staff are uniformly disinterested in providing even a glimmer of service to the visiting client. Thanks very much for nothing Vodacom MOA

Service is extremely mediocre. Some staff think they are doing you a favor by serving you. All-in- all not a great experience. Pricing of accessories is high.

Do not waste your time at this store. Godwin will not truly help you unless his computer says it is okay for him to help you. He expected me to use my phone to call the contact centre to ask about details relating to my account and all I wanted to do was upgrade. They wasted my time and I left because he wasnt interested in helping me. So different to the service Ive received in the past at Northgate Vodacom Shop or Eastgate Vodacom Shop. Go there if you want help.

The staff were knowledgeable a d super helpful especially as I am a bit doff when it comes to cellphones etc etc

Thanks for the patience and help. Your positive attitude makes a different.

Staff takes forever to offer help

The service at Mall of Africa was great. Exellant work Gift.

Got an iPhone XR. Nice shop

Intended TUMELENG MAAKE at Vodacom shop in Midrand and seeing as there are a few this review is on all of them.A Family member of mine who received EXCELLENT Service from ITUMELENG MAAKE asked me to thank him.* Went out of his way to help* His service at the shop was 100%* He did not give up until the problem was solvedBIG THANK YOU TUMELENG MAAKE, You are making a Difference

Average experience where it seems they are doing you a favour by taking your money. Their insurance system was down so could not insure a new phone in an upgrade 🙄

My brothers New iPhone 7+ was stolen at the Woolworths Mall of Africa when speaking to their security it was no big deal - happens on a regular basis.Went to Vodacom across from them to block the phone - The consultant Reagan told us that we were the 5th client he helped that day already whos cell phone got stolen at The Mall of Africa - Seems like the Mall Seriously needs to jack up their security.Thanks to Reagans fantastic service my brother was able to get a New Phone and was back online the following day - Thumbs Up for Vodacom and Reagan - Keep up the Great Service

Best service from some employees but some are the worst ever

Slow and useless service. Very unfriendly staff members that assist you at the door.

Very friendly employees. I liked it

Classy Vodacom-centric facility in Vodaworld

Friendly staff helping out when I needed to get a contract sorted out.

Good service.

Great experience and friendly staff

The service was excellent

Great service!

One stop cellular network

Was helped by Fumani and he was very professional although the process of changing my individual line to a business was a terrible experience which took over 5 weeks.

Great service

Every is very slow, they dont even care about the ticket numbers, and no management

Unfriendly, disinterested staff standing at the door greeting customers.

Worst service ever..

Quick service

Good service

Never answers the phone number listed

Worst network in Africa, thieves

Extremely poor service

Nice