I have mixed emotions when it comes to Mr Price Mall of Africa. ππLets start with the good.They sell BEAUTIFUL clothes at a very affordable price. I bought a gym back on a discounted price and it was the last one. πππ The lady that was working in this section almost by the front door was quite sweet to me, she helped me with gym bag since it was on a high shelf ( placed as a presentation)But one of the staff members by fitting rooms, was quite rude to meπ maybe she was having a bad but because I am a calm person. I did not retaliate. Its okay. πI love how they have departments for both men, women and children. ππIts a beautiful store dont get me wrong but I really do not appreciate how some items are left on the floor and not just one but quite a few.I understand that us customers are wrong for leaving items on the floor and you get young children grabbing onto things leaving on them floor but it would great for the store to look into such.... when I was looking for a earpods, some boxes of ringlights were open. π₯΄π₯΄ I dont know if its for customers to see whats inside but I dont like how some boxes with items inside are randomly open.It would be great to have a display section to show whats on the inside of a box - but seeing boxes open would make others feel like you are trying to steal or opened something without paying for it. ππ I do not know.
The staff was friendly and willing to assist. The store wasnt busy, the queues werent long. I scanned to pay which was efficient and quick. Highly recommended.
Good shopping experience however horrible door access. You have to walk around 1 side to enter and the other side to exit, which does not make sense at all and its frustrating
1 From Security guides at the door very rude. On the 2/8/2021 was at the shop around 17H45 I entered the shop, greeted the security guide and he just plain ignored me and I thought he did not hear me and I told him that I was greeting he still ignored me.2 Went inside the shop, needed some help on the floor, no one at the floor to assist customers.3 Proceeded to the till to pay after getting whatever I needed, the cashiers were busy screaming at each other, the other one telling the other how much they are in trouble and how management is disrespectful (infrastructure of customers)This shop is very unpleasent to shop at. The staff is rude, no customer service, merchandising is bad.
Very much affordable with different styles...never disappoint
On Saturday l went shopping for a jacket for my daughter a d decided to get into Mr price mall of Africa, upon entering the security guard ignored me , given that the protocol is to sanitise, having entered he then shouts at me why I entered the shop without sanitizing, upon explaining myself that I tried to approach, he went on and on saying lm there to infect them, l asked for a manager and l was denied access. The guys name tag was written Masangwane. Really disappointed that Mr Price has such rude people in its employ. Mr Masangwane is no fit for the company image. He was standing on the entrance next to telkom, if Mr price cares about its customers, manager please give me a call . In so far guys you want a poor treatment as customer and yet you spending your money, go to Mr Price mall of Africa when Masangwane is on duty.
Security is rude. This why I donβt shop at MRP XD
Please take away the stupid one entry and one exit system and then I have to walk 2km to exit and have 2 security guards that can both sanitize hands.
Great selection, really one of the biggest around
I love this MRP. It has a variety of clotges for everyone. Its super big.
4 people behind the counter only serving customers with a long line waiting
U guys should work on how some of ur staffs communicate with customers.π
Good brands and stylish clothing
Lovely store..Lovely clothes..
Worst MRP store ever!! Never have stock and very rude, unhelpful staff.
They have nice clothing but the staff are moody
The service was fantastic
The Laybye service is really bad, bought my daughter clothes there last month and saw a few cute items for my son and put them on laybye with the intent of fully paying for them this month, I have been getting sms reminders for payment but when I got to the store to pay off my laybye I had to wait a good 30-40 mins for them to look for it, only to be told they cant find it! What usually takes pep and Ackermans less than 10 mins took you guys a good 30 mins +.... Im really disappointed with the service really.
One of the biggest ones Ive been to
Really bad management! Stay away if you can. The employees really try their best but its unfortunately not enough
Such a pleasure shopping here , everything is organized and their range off sizes is amazing .
Its affordable
The store was very busy but the staff were nevertheless very helpful
Quick & friendly
Good experience. Well stocked. Found what I wanted at this store after looking at two other stores
Very big and fully packed with stock shop. This is where you can actually save your money on stylish clothing. There are usually sales here with great clothes. The staff is so helpful and they always pack their stock nicely throughout the day. Long qs but speedy service.
Found exactly what I was looking for, scarlet hills also available here β€
They got taste for children fashion
Really well priced but if you go one a weekend you will wait 30 minutes in ques
I like the design of the shop, wide variety of clothing available, needs to stock more training shoes.
The lady helped me find what I was looking for
I must say. MRP Mall of Africa has a wide variety of merchandise to offer. You will be spoilt for choice...
Visited MRP Mall of Africa on Sunday with my husband where he was harassed by a group of men who had been drinking hard liquor in store along with a few staff members. Not one person including security attempted to assist or tell the men to leave, until i eventually managed to find the store manager. It is absolutely unacceptable that these men were even allowed into the store and that no one offered any assistance even after the situation escalated.
It is big
The most beautiful and reasonably priced gym clothes. Mr. Sport youre by far the best
Good range good price....need to improve quality
Very nice looking store. The staff and their level of service is excellent. I have not encountered this at any other Mr Price Home. Well done guys!
I was treated with respect and I appreciated it so much πππππ
The service I received from a young lady called KG or something (Her full name has 12 letters in it) blew my mind. The passion is what all employees in sales should go learn.ββββββ
Great service and large variety of clothing.
They had a perfect store layout before and with the reshuffle they have ruined the experience. No more flow to the store even with the wide selection. Move it back to before please.
I always have a blast at MRP. The assistants are helpful and my absolute fav part is the check out point...always have the best convos with the cashiers.
Nice because the mall is huge. Sucked because the queue wasnt too long but waited longer than necessary to be assisted.
Very helpful staff, when you can find them.
I do not even want to give them one star but they dont give me that option.I am using primitive baseline language to describe Mr Price Clothing Mall of Africa . I have been shopping at Mr Price , They are disgusting. They lied about my Refund.They hire incompetent Tellers whom cant do their work correctly, telling me they can refund me because the teller processed by refund incorrectly, while i paid my cash , WHOSE FAULT IS IT ?!!!!!!!I was promised i will receive my refund within 48 hours its 85 days now , A guy Siphamandla sooooooooo incompetent cant be called for his mistake because he is off duty and does not have a cell phone WHAT A LAME EXCUSE !.So I have been lied to and taken advantage of.You are disgraceful..You leave a bad taste in my mouth.When I enquirer you never answer.I will go out of my way to discourage anyone that even looks at your adverti*****t. YOU ARE A DISGRACE.
WowFantastic big storeNeatest MrP I have ever been to in RSABeautiful rangeTheir sale was fantasticThe staff was friendlyExtreme value for moneyI can highly recommend this store
Thando the supervisor went all out to help me with my query. 100% satisfied with her service... she knows why shes in that position
It accommodates both man and women also children of both genders, what i like about it its that it always introduces new fashion and it is also big, the stuff is polite and also their fitting rooms are Clean BUT some stuff members are so racist they practice black on black discrimination, they undermine an ordinary black person sometimes the security guards let white people pass free with bags but they are always ready to search a black man sometimes they gon tell a black person that the fitting rooms are full but as soon as a white person comes they give em fitting tokens without any doubt π ππΎ
Ncumisa is the worst Sales Assistant ever! Im not sure if she was having a bad day or if that is just the way she treats her customers. I greeted her with a big smile, and received a half-hearted response. I then proceeded to inform her that one of the items I was intending on buying did not have a tag on it to which she responded and said she would find one. I informed her that i would go fetch another item i wanted to buy while she looked for the tag (this process took me 2 minutes) however i returned and found my items lying on the side of the till while she was assisting somebody else. I was gone for 2 minutes! Literally 2 minutes!
Gorden gave us excellent service. Dont loose him
Big store with 2 floors... Get too hectic I wouldnt suggest you walk in when packed, they pit pocketed my friends phone there during a hectic Saturday afternoon
Its a very fantastic shop
Big shop and has all the clothes youβll need for all occasions. Shop gets packed during peak hours and the queues can be a pain
Wide variety, good layout and clean. Only problem is there are usually not enough tillers.
Salespeople need motivation. Dont care about packing merchandise in correct sizes
It has very nice clothes
Clothes are nice,Rates are reasonable
Card payments were down on the day I went there. Staff could have at least put a sign there alerting us
I love their slclothes and style
Beautiful clothes and affordable prices.
What a star Naledi is! There was a product I saw online at MrP and could not find it anywhere. Before I drove to Mall of Africa I called and Naledi assisted Mr fantastically. The product i wanted unfortunately was the only piece and damaged but she went the extra mile to call Menlyn mall and asked them to hold what I wanted. What great 5 star service.
You can get more for less here for your kids.
This is the Mr p home store phone number
Very big and nice to shop in
Decent service, gets quite busy
Good service and very affordable prices
Great fashion at a reasonable price
Got Nice goods
This Mr Price always have my trousers size unlike other Mr P
Always struggle to get the right size they only ever have either small or too large. Shoe sizes very limited.
Good range of home decor products at affordable prices.
Wide variety but can be more organised
Range of clothes is awesome.
Excellent shops with much more inside
Great place for quality shopping.
The workers are not friendly, they should have clients at heart
Helpful staff, very neat store also
Their market is good
Great prices
Stunning funky clothing
Friendly and helpful staff
Has a vast range of everything
Spacious
My phone was stolen in there and they have no cameras apparently
I find this store very untidy and there is always a lack of sizes especially in the 1-7 girls clothing.
Very busy shop
Cheap good clothes.
Very happy with my purchase
Excellent customers services
Thandazo really helped a lot. Thanks dear
A lot of tills but not a lot of cashiers present.
The bestπ
Best valued garments
Just ok... too busy
Great store with variety.