Dear Pick n PAYI am writting this with a heavy heart! The treatment I got at the pick n pay boulders in midrand. I went to go get my monthly groceries as I do every month from pick n pay, where I always shop over R2000. I was turned away from a till because i had more than 10 items. I ask this cashier does she really expect to return back to another queue where I do not have time and i have already benn turn from a previous till to wait 20 more minutes! This rude woman just gave me a dirty look with no care that I am a customer or even try solve the problem. I am appauled and disgusted by this store and will never be shoping at any pick n pay again!

Apart from their meat not always the freshest, and the occasional rude cashier,we still do most of our grocery shopping there. Visited the shop yesterday, before entering we decided to quickly pop in at the pick n pay bottle store(holding my 1 year bay), the security tells me children arent allowed inside,I asked her why? And since when as Ive been inside with the baby before. With a straight face she says I must leave my baby at the door with her. Was shocked! And refused, shes then argues with another potential customer behind us before running off and swapping with another security guard.

Was mis treated by employee who I greeted and they never replied and I asked for lotto ballots and she took the and put the far wer I can reach... wich was u call for..her name is buety by 27 Thursday may by lotto machines she was rude an left me by the till until she came back on her on time 10min after without askme dat can she go she will be back.. sadly she is to old for her actions.c

Was at the store. Would like to thank the cashier Nokulunga Mabena for her kindness and patient service

The 10 items tills were empty,after waiting a while on the normal tills i decided to go to 10 items or less till even though i had 15 items...Irene Radingoane told me she cant help me ,when I insisted on paying by her she asked me to leave my 5 ITEMS and paid for 10...Im shocked that Pick n Pay is driving such customer service...

We shop at the Forrest Hill & Mall at Reds stores. their smart card machines have not been working for over six months. we inform the stores & they say that they have informed head office but they do not attend to the problem. How does the customer load the discounts on their cards before shopping?

Worst experience ever, had to wait on long que in my nurses uniform...yet u advertised every where that essential workers dont que...thats why I picked to quickly get wat u needed at pick n pay.when I asked the staff they were rude n dismissive.

Long queues and no social distancing. Some items dont have prices on the shelves. Not ideal for a quick shopping.

Pick n pay in Boulders is convenient store in this Complex. All kind of grocery items, some of fresh Vegetables and a lot of fresh fruits are available in this pick in Pay. Good customer services very neat and clean place a lot of special were there.

I was at Pick n Pay The Boulders on 25 Feb 2019 around 14h00, and paid at the very first express till on the left. A young lady by the name of Nicole cashed my items. She was so unpleasant and also got very rude to a black elderly man who was with a boy of about 9. She shouted at the man mainly because he had more than 10 items to pay for.All Nicole needed to do was direct the man to a regular till, and explain to him the reason for doing that, without making him feel like an idiot. I dont care that she wasnt even greeting her customers, from what I observed. Why humiliate a customer so unnecessarily in front of a child and other customers in the queue? Isnt there some sort of training that cashiers go through? Sorry for generalizing, I know there are very good and well mannered cashiers out there.

Great store just never happy with the queues

Clean and busy shop in Midrand well stocked with all the necessities one can think of but the Liquor store is a little bit far from the main Pick n Pay shop

Worst cashiers ever, they talk about their personal stuff while serving customers and also swear infront of you. Such bad service

I got a cake that had gone bad, I think they change the sell by date because it was so bad!

Good service

Shopping store

They keep expired stuff in the shelves and fridge

Please increase on vegan options