After making quite a few purchases online using NetFlorist, I can say that the the flowers and plants are great gifts to surprise that special someone! Not once have I had any issues, nor has the requested items been delivered on the wrong day. The one and only time that I had a query, it was answered quickly and with a friendly attitude.
Thanks to NetFlorist for the Amazing service I received yesterday.Ordering flowers to say Thank you to someone Ive never met was such an easy, quick and hassle free procedure, I will definitely be using NetFlorist again in the future.I ordered a bouquet of flowers on Tuesday evening and they were delivered before 10am the following day, Thank you!! You helped me to make someones day that much brighter.
I ordered 24 yellow roses because the recipient loves yellow roses, i then got a call that the florist only had 17 yellow roses and can they add the rest in white roses, I said sure because the bouquet would still be predominantly yellow. That is not how the bouquet arrived, it had about 6 yellow roses and the rest were white!I’m so disappointed by this! It’s definitely not what I paid for!
I needed a birthday gift for a friend that lives in a country town about 290km from me in Johannesburg. No worries with NetFlorist! Not only did they have a great selection of gifts to choose from, they also keep me informed about the gifts progress to the sticks with fun emails. I would definitely recommend them for gifts for someone who has everything and who lives far away.
You guys are awesome, wow amazing. I placed an order on Sunday afternoon and got delivered following day. It took less than 24 hours for NetFlorist to prepare and deliver exactly what I ordered. I ordered a personalized gown and card. You did as per the instructions 😍👌. Excellent service with quality products. My hubby likes his gift. Thank you a lot for taking part on making my hubbys day a special one.
As for your response, Its not a QUERY! ITS A COMPLAINT! Dont sugar coat your incompetency with selectively phrasing your sentences.R500 for Dead Roses!! Terrible terrible terrible! I have never been this furious at any delivery service ever. I will never ever use NetFlorist again. They turned a special gesture into a complete disaster! Do NOT waste money on these guys!
It was definitely a lovely surprise receiving this bunch of flowers. I was, however, disappointed in the fact that 2 of my rose heads were missing thus I only received 22 roses instead of 24.This was for a specific special occasion and the 24 roses was symbolic of the event.Nevertheless. Absolutely beautiful and so long lasting!
What an amazing gift to show some love and appreciation to that special person in your life..... Netflorist is the ultimate online shopping experience, they have the nicest gifts to spread some kindness and love.... Thank you for your 10/10 service and shopping are easy and delivery are super fast..... Youre number one online Florist....
So I made an order at NetFlorist for my crush since shes about to celebrate her birthday. Not only did NetFlorist delivered my order early but the presentation of the gift was super presentable. I am so glad I ordered at NetFlorist and I would recommend them to anyone that is looking for a gift to buy for any occasion. Thank you NetFlorist for your excellent service
Love, love Netflorist goodies. They are my go to when I need to send something special to someone. I send clients and friends gifts via the company and my people are always happy. The flowers are always fresh and gorgeous. I especially like their new range of gifts from by different brand names. I even send myself stuff with a loving message. This pic was something I sent to myself for my birthday :)
Thank you NetFlorist for making gifting easy & convenient. Always providing a quick, efficient & great service! For putting on a smile to the faces of our friends, family & clients & for adding a special touch in all special moments. Have been using the service for a long while & havent had any issues. Even when some of the flowers selected was out of stock, it was always substituted with something of the same value. keep up the amazing work! thanking you once again. :)
Excellent service - same day delivery is an absolute treat! Perfect for a last minute fix or long distance surprise for special occasions, birthdays etc. The most stunning bouquets are available - honestly breathtaking. My only criticism is that the flowers and gifts are already quite expensive AND the delivery fee is added on top of this. Ended up paying close to R400 for a single plant to be delivered. Otherwise, excellent service, good communication and would definitely recommend.
Always on time, in perfect condition, order is always correct and if something was out of stock they replace it with something just as awesome. I dont think anyone can compete with their range of gifts and options, the easy to use system and the quality of their products. I have been using Netflorist for years and I have never been disappointed
Love ordering my special gifts through NetFlorist. They have lots to choose with a price that fits my budget. They let me know as soon as the gift arrives at its destination so I dont have to wonder if my friends and family received it. Thank you NetFlorist you guys are awesome and make giving a gift an absolute pleasure.
NetFlorist has always been a quick and reliable lifesaver - whether you need a parcel delivered urgently or you forgot a special occasion and have to make a last minute purchase! Easy, affordable with just the right amount of personality in every purchase! I love it :)
Placed my order late yesterday evening and my Dad received his “love” this afternoon. Thank you NetFlorist for helping me let him know that I was thinking of him while he recovers in hospital. You’ve helped bring us closer even though I can’t be with him!! Was so awesome to be able to track the progress of my order online too - I’m an instant gratification person so that really ticked my box!!!!
Thank you so very much NetFlorist for your friendly and efficient service I received when ordering an engraved and personalized cutting board for my daughters upcoming wedding next Friday 29 October.The item was delivered to me when promised and was beautifully boxed and packaged.I will certainly use and recommend NetFlorist in the future. Thank you for great service and delivery.
I live in the USA with a lot of family and friends still in South Africa. I use Netflorist to send arrangements for various occasions. The delivery has always been as promised, or better, and the items shipped appear to be of the very best quality and prepared with the utmost care. I am very happy with Netflorist and will continue to use them. My most recent purchase was of the NETF265 - Brimming Gourmet Begonia Basket. Quite beautiful.
I wanted to order something special for my friend who was turning 30 years old. Netflorists easy to use website didnt make it a long and complicated process when it came to finding the perfect gift for her. Some of the other websites websites similar to Netflorist really dont have anything that is slightly different or that makes you feel Thats the one. This is not the first time Ive used Netflorist and it certainly wont be my last. In my opinion, they just keep getting better and better.
Disappointed with my delivery order 105991315 on the following items NPL3015 and NPL3383. Item NPL3015 is a white with red orchid advertised and I received white with yellow. Item NPL3383 I ordered the Black received Yellow and according to my receipt it does not inform of the colour selected. Spending +R 1 800.00 management were not interested in discussing item NPL3383. I would like to THANK Netflorist on passed delivery but as today Im considering no longer using your service.
We was rather disappointed when we saw the condition of the Sun Flower Pot gift, the sun flowers were all wilted and looked half dead. For the price we paid, we would have expected the sun flowers to have last longer than half a day. If this is what you expect your clients to accept, we wont be purchasing any further gift from Net Florist. See photo attached of the gift.
I sent a bunch of flowers to my cousin and my very best friend to just brighten her day and show her how much she is loved. Netflorist allowed me to be able to do that. I ordered 12 long stem peach rose. Unfortunately i dont have a pic. But she loved them and it was exactly what i wanted to do share some love to people we love. NetFlorist thank you for allowing this to be done :-)
Thank you for wonderful services and follow up support with my order. I am very happy and glad to have received 2 emails of delivery on its way and then once delivered. I am delighted to hear that all went according to plan and that it arrived at the recipient as scheduled. Thanks again for your support and I will for sure make use of your services going forward.
Fabulous service, always on time. Flowers always fresh and lasting. Messages on cards always correct. Prices very good.Outstanding, thats why I only use NetFlorist for all my special occasions I share with family and friends, both in South Africa and abroad.
It was my mums birthday and I used NetFlorist for a delivery. She loved the flowers from you guys. Keeping helping us spread love and kindness to our loved ones. We thank you guys for the amazing service and customer support that youll give us.Amazing experience!!!
I am very satisfied with the service at Netflorist. The recipient of my order was not available on two delivery attempts and they still didn’t give up on her. They contacted me to try and come with a new way to deliver. I am very very grateful for everything
Whole process was simple, smooth & fast. You can easily get all the right information at your finger tips. Very impressed! Will definitely solely use NetFlorist in future!
My sisters birthday was on the 20th of July 2021. I ordered her some beautiful orange roses in a moss basket and a helium balloon. Delivery was received on time and was perfect, just like the pic on the website. My sister couldnt have been any more over-joyed. Thank you NetFlorist for the amazing service you provided even though our country was in such chaos due to the rioting.
Good day,I would like to thank NetFlorist for their excellent service today. The gift was delivered earlier than expected (as it was a customized gift and I only placed the order on Sunday evening).I had it delivered to a very excited bride-to-be who is getting married in two months from today!The product is beautiful and of very good quality, definitely worth every penny spend!I will gladly make use of the NetFlorist services again. Thank you for helping me make a bride-to-bes day a little brighter.Kind regardsVery happy costumer.
Customer service is great!!! Always willing to assist and will sort out queries in no time. Love the packaging and it is of good quality... I will definitely be using NetFlorist in the future and be sure to recommend it to my friends and family♥️
Always find exactly what i need on the site. Never had a problem with delivery. I find it helpful that we can leave a note for the delivery company - especially when delivering to hospitals etc.
This was a great experience. The ordering process was so easy and I was both delighted and impressed to hear that the flowers had been delivered (with a hand-written card to boot!) within a couple of short hours! I love being able to express my love for family and friends in such an easy, efficient and colourful way - especially from afar! Thanks and thumbs-up, Netflorist!
Delivery was amazing. She was ecstatic to receive flowers, and they looked perfect, 10/10 on that. But you guys have to get your website sorted out, it’s a big hassle and there where so many bugs and glitches, and prices aren’t the same once you reach checkout (regardless of shipping). Anyways, thanks for all the help!
Really impressed with the delivery time and professionalism. My daughter loved the flowers. Have been using netflorist for awhile now and not a single regret. Outstanding service and value and not to mention the freshest flowers.
While I was tracking the order, not knowing how far everything is, all of a sudden, got a message from the receiver that it was delivered. Surprisingly fast and oh how happy she was on receiving this. I am happy with the fast processing of my order and it was beautiful. Thank you for helping me, helping someone feel better who is so far away from me.
Absolutely love your humor all the way. Notified of delivery all the time and its so good to know when it was received. What a pleasure in ordering with you. Awesome experience!! Thank you 😊
You have brought so much sunshine to my elderly sister with that GIGANTIC delivery of Stunning Birthday Sunflowers.Because of covid-19 she lives alone in a retirement home.Thanks for the great service.Regards from Mike
Absolutely easy to purchase, wonderful service by the call centre when i called to check if the purchase was done right. Loved loved loved the fact that they gave me free delivery . this was for my moms birthday and i am so pleased to have been able to get something she wanted to taste forever.
This is best gifting company for me, efficient, excellent service and youre always kept up to date with their progress in delivery. This was for a close friend of mine who needed my comfort at a time where I had travelled. So I really appreciated that Netflorist could to this for me and even inform me that they signed for it themselves. That was a lovely touch.
Impressed with the same day/next day delivery! The site was easy to use and there were options to fit any budget. I think these guys has got gifting down to a fine art - thanks guys!
Sent some flowers to a colleague who was sick at home. The whole process was quick and efficient online. Delivery was same day and they let me know when the flowers had been delivered. So quick and easy and then you make someones day a little brighter.
Delivery was abit timely but it was great either way. What an amazing way to surprise my girlfriend for her 21st with a bunch if Roses!Everyone involved was amazing and kind.Will definitely be purchasing in the near future,Watch this space 👍👍👍👍👍
Love the efficiency and accuracy of the gift that was ordered... I was so impressed with the next day delivery. I had forgotten to get afarewell gift for a colleague and the gift was a last minute decision but, I love how I could get it personalized and delivered to her with no hassle... thank you Netflorist
Thank you for making a special teachers birthday, extra special. The order was not delivered in time on Friday, 15 October however NetFlorist ensured that the gift was delivered today.....celebrating her birthday a little while longer.RegardsMelanie
My husband loved the gifts so much. Thank you! You are my saving grace right now. I am currently out of the country to celebrate our anniversary and birthday together. So youve helped me a lot this time not to fill the void of my absence but to make him feel that even when I am not around he is loved and missed so much. Thank you.
So easy to work with! Managed to send a same day gift to my sister on her birthday with such ease! Literally didnt even take 5min to place the order! And my sister LOVED the gift! Will definitely be making use ot net florist again!
I truly have to say how amazed I am at the speed which the delivery took to deliver the flowers to my love. I simply thought she was just going to get the flowers but got a vase with it too. Truly amazing services to Cater for everyones needs. Really appreciate what your team did and i know now where to buy the best flowers in Durban.
I must commend the customer service on calls and the friendliness of staff to be able to help me redirect my gift to a new address.Emails however I did not receive responses as quickly as I would have liked to but calls were fast and Kim and the other gentleman I spoke with were incredibly helpful and friendly
At the first instance i was really impressed by the simplicity and convenience of the system and they had the right gift for my friend. However the proble started when the items I ordered were non stock. This was not indicated prior to ordering and ended up resulting in delays to my delivery.
As always, great service. These days I find myself sending more comfort or condolence flowers, than happy flowers. Knowing that there is a reliable service provider out there to make sure that my gesture of support is delivered, makes all the difference.
This is amazing! It came out exactly how I hoped for it to be and I am so satisfied with the quality and how quick the delivery was. I bought it for a friend’s birthday I’ve never seen Mh in so excited and emotional 🥺❤️
Thank you so much for making the moment extra special. Although you have no specific time of delivery, you guys managed to deliver at the perfect moment while the person gifted was being honored for bosses day. The moment was just magical, seeing the delivery guy in a Teams meeting handing over the package. Thank you Netflorist :-)
I can not say anything bad about NetFlorist!My order was delivered quickly and the whole experience was just incredible!I will definitely use you over and over again!Thank you netflorist team! You ROCK!Order 111615581
Absolutely excellent service and user friendly website. Just love the feedback email received after delivery of my order. Made my day. Keep up the excellent service Netflorist. Will definitely make use of your services again.
Lets not get caught up with the mishaps that happen, this is a company like any other and issues are bound to arise. I am however proud to say i am pleased with the excellent service delivery, both of staff and product ordered. I am extremely impressed and will continue to do business with Netflorist!
I absolutely adore Net florist!Any and every occasion theyve got me covered and theyre service is amazing!Fast,efficient, friendly and such a wide variety of choices
I used the NetFlorist site to place an order for the same day. The site is user-friendly and well designed so placing an order takes the least possible time. They have features that help you add extras to your gift and I found that super helpful.The delivery time was roughly 9 - 10 hours which is pretty good for a same day delivery. The condition of the order was good as well and up to my expectation so what you see is actually what you get.Also, I had forgotten to write something on the gift, so I called the call center and they were able to assist me immediately with that and without any complications.Thank you, NetFlorist.
It is such a wonderful thing to be able to surprise someone with a plant. Something to brighten their day and for them to take care of that is delightful yet undemanding! I ordered on a Sunday and my friend got her plant the next day and only had excellent things to say about the condition that the plant was in! The site is a pleasure to use and the variety of plants/bouquets/gifts is great to choose from!
Used NetFlorist after ages. Very pleasantly surprised, amazing experience. Online shopping and check-out process was simple and efficient. Loved the constant feedback until delivery was made! Prompt delivery. Best of all, recipient loved the flowers!
From the first day I have used NetFlorist, their service is the Best.They never delay, infect they are always early.I like that when they are going to deliver, they call the person and that makes it extra special.My son Got an early BD gift 5 Days before his actually day and I think it was well thought since he will be in School during the week.Thank you so much for your excellent service.keep it up
There is nothing as comforting as receiving constant communication about your delivery status. Amazing delivery guys with so much humanity. The last one that assisted me... Thulani, I received the best service there is to be offered.Lets not talk about what NetFlorist have to offer in terms of options upon options. Brilliant!!!
The flowers (ordered yesterday evening) only arrived at around 20:00 this evening and the cake has failed to arrive. This is not the first time edible items such as chocolates and cakes have failed to arrive. I strongly recommend to your customers that they do NOT order edible items - there is at best a 50/50 chance that such items will arrive and I have been using Netflorist for over 15 years. The delivery of flowers is very reliable however...
Excellent service from their help desk right through to delivery. Keeping you posted on progress all the way. User friendly, online system. Definitely will recommend their services.
I was so disheartened and disappointed at the delivery made to my sister in law today. I have attached pictures of the wilted and dry roses sent to her. The photo on netflorist site was so deceiving!! It described the bouquet as fiery roses..this was anything but fiery!!I have always been such a loyal supporters of your services, but after this experience I will have to reconsider my options of delivery services.I expect you to rectify this situation immediately and ensure that my sister in law receives another fresh bouquet to compensate for the poor service. Thats the least you could do!!
Ordered a lovely sunny birthday bouquet for same-day delivery and accidentally provided the incorrect street name. Called them up 3 hours after placing the order, they corrected the information and still delivered it by early afternoon...No fuss, no complaints from Netflorists side for my oversight :)
Always excellent service! Always delivered on time with no hassles! :)Net Florist is my go to for both gifts and flowers on special occassions.They really allow you to celebrate/sympathize with loved ones who youre unable to be with as well!
As always, my order went through correctly, on time and is exactly what I ordered. What more could you ask of your gift delivery service? How about some great specials and a sense of humour. Check!!
I ordered these Flowers from Australia for same day delivery to an address in Waterfalls near Durban. Delivery was prompt and the flowers arrived looking exactly like the picture on the website. My cousin says they are beautiful. I have been so impressed with the service, quality and delivery - thank you NetFlorist 😊
I was really anxious that my gifts would get to their recipients today being Bosses Day. It was so helpful to track the process and the instant notification is amazing. Thank you for helping me show some appreciation for some of the special people in my life.
I totally LOVE what I ordered and the fact that I got it so quick is the best for me. However, I recommend some branding on the vehicles that deliver or even branded clothing for the person doing delivery. Im not very keen on opening gates and doors. It just seemed very dodgy to me.
Great same day delivery service! I ordered at 8am for my moms birthday that day and she got them at 1pm. Ordered a number of things and a bouquet and all arrived in perfect condition and looking beautiful! Thanks NetFlorist!
A life saver when it comes to ordering those perfect gifts! Friendly and efficient team who ensures that my orders are always delivered on time.Thanks for the Great service!!
Hi, The service was excellent and I had to make a change to my address and it was handled promptly. I am only slightly disappointed in one item. On the sample, I was under the impression, that Initials will be included with the wording. There was space left to complete the information as well and although it is the exact item I ordered, I am slightly disappointed with the personalisation.