Poor service from attendant he demanded that I should greet him first. The audacity and entitlement because Im a woman I should greet him first. Logged a complaint and the manager did not even bother to apologize.
The closest garage between Carswald and sanrigde. Its also conveniently located on new road for those fill up and go though it gets very busy during month ends.
The petrol attendant failed to close the water lid and when i told them about it, they just said to me to come and view the footage... I had to buy a new lid.... worse, this Is the 2nd time this happens here... what if my Engen got damaged? I am definately changing garages with immediate effect....Not happy at all with the response I got from the garage management.
Rude serviceTried to buy an egg bacon croissant at the bakery. Bacon was raw I asked why they said the not cooking it and I told them you will poison people they laughed at meDisgusting
I was at this Shell Garage this morning ( 03June 2021 6:30 am). Worst service at the convenient section where they sell pies. I paid for a pie and walked out without it- I gave up and told them they can keep it. The service of the 2 ladies was incredibly rude and disgusting. The 2 ladies who were serving me burst out laughing as I was upset and leaving the store. So I got there and asked the lady for the special combo (pie, oreo and coca cola) I specifically asked for steak and kidney, she said I need to pay first at the till, I explained I was buying the combo, she gave me a paper to go pay with and instructed me to fetch the oreo and coca cola and pay for all 3, after paying I returned to collect the pie, she said no steak and kidney does nt come with this deal, went on to state the flavours that come with the deal ( its not so nice flavours that I dont eat, one has cheese one has eggs) So I asked her why did nt she give me this info before paying as it is not written anywhere, and she knew I was paying for a combo cause I told her, she rudely said I thought you were buying a combo plus this steak and kidney pie- basically she says she thought I was buying 2 pies, ironically she gave me a paper to go pay for 1 pie. She said if you dont want it sisi go fetch your money at the till then, go ask for refund here is your slip. No accountability for her error, was rude and dismissive. I walked away cause I could nt deal and told her its fine she can keep the pie, she and her colleague burst out laughing. . It does not help that I cannot lodge a formal complain as Shell New garage has no email address on the website for customer complaints.
Good service on that Garage
Poorest service at any Shell Service station ever.
Good bowzer service. Felt safe
Best station!! I always fill up there and the service is great.Their pies are so freshGreat and friendly staff
Rude and useless petrol attendeds
Fine
There are two hobos that stand by the door to the store, reeking alcohol and they come too close to you asking for money- its irritating and scary for me as a lady.
Convenient Petrol station as you come off the New Road off ramp.I always received good service here. Decent convenience store as well
I got lost like 20 tines
Always good to be here. Not a lot when it comes to fast food selection though but I love the Staff as they are ever so friendly
Affordable fuel prices with good attendants. Tip these guys, they deserve it.
F**king rude staff at this garage.Tonight the garage was completely out of order. One of the employees is leaning against one of the stations and screaming at the customers driving in that it is out of order. What a disgusting attitude. Disgusted at the staff that represent this garage, if you guys are going to operate like this, I guarantee that the staff on the ground will be the cause of losing customers.Such a pathetic experience.Please train your employees!
Just okay for refueling. The Steers service is a bit slow.
Its a average petrol garage with average convenience items available.
Attendant was friendly and didnt get any problem.
Great convenience store with a Vide Cafè inside. Try the Hazelnut Latte 👍
Quick and excellent service, exactly what you need from a filling station.
Convenient and offers great service 24/7...
Friend staff. They always greet with a smile
Good service, recognizable and great meeting place for people in the Midrand area.
Wonder how the owner got this garage worst garage in South Africa i smell a fishy story with shell South Africa ...
Nice enough. Popular with taxis
Incredibly rude cleaning staff. Luckily this is not the case with the petrol attendants.
Convenient stop on your way home to get some necessities.Can be confusing on days when they race
The service here is very slow. Attendants take very long to assist.
GETTING FUEL FOR A GENERATOR AT THIS PLACE IS ALMOST IMPOSSIBLE, YOU NOT ALOUD YOUR OWN CONTAINER YOU MUST RENT ONE FROM THEM.THEM GETTING TOLD IT IS THE RULES AND CANT DO ANYTHING ABOUT IT.WILL NOT SUPPORT ANY SHELL EVER AGAIN.
Odd traffic flow but good service
Close to Sanridge Square, Sandridge Village and Carswald, but restricted with road structure
Best service I receivedbin a while
Good petrol ⛽ station, Service is awesome
Slow but good service
The attendants are quite friendly and fast
Best fuel station in the area.
Good all round service with a smile
Pros:Best Garage pies in Gautengservice with a smileCons:Restroom is very unpleasantGas station is sometimes crowdedSome road access is restricted
Awkwardly designed for cars to fill up for petrol
Waited and waited while other people were served ahead of me. Rude and arrogant staff. Manager and owner disinterested in service.
Great service at this filling station.
Customer service centricity clearly not a business objective of the business owner
Very Convenient For Everyone
The service in this garage sucks. The petrol attendants are too slow
Pathetic service, almost feels like they doing you a favour by filling petrol.
Very poor service.If you not a regular you will wait as the attendants serve their regulars first with a smile.
From multiple experiences, not a good place to go to grab something light to eat. Staff are slow, and battle to get the order right. On 2 consecutive occasions I had to pay twice as the staff had only rung up half of the order.
Pafect for light shoping
Too busy.. cars come into garage from all directions.. confusion!
This garage always take 15 minutes to fill petrol and billing , its head-tick
Convinient and friendly staff
Gosh I had poor service on my second day filling up here. Had like a 20min delay just parked at the pump
Waiting in queues for 20min only to be told to wait a while longer while they change shifts. Surely the customer should come first. Pathetic!
Lack of courtesy from the staff in the garage - tellers are rude and lack any customer service skills.
Awesome gas station
Grab your clicks points here. Friendly sevice.
Super clean toilet
Piss poor service, waited AT THE PUMP for 15 minutes without being helped.
Good service always
Good service garage
Good and efficient service
Excellent service.
The food is not good I bot a burger that was not good
Unfriendly staff - not my favorite Fueling station
Very Expensive garage, Tried to buy baby formula, could not because it was not inventoried yet but was put on shelf
Never again
Fast service!
Ridiculously overpriced quick shop! 😡😡😡
Very well fillling station
Petrol attendants are prompt to serve clients
Super service
Great service
Good service
Good service
Great service
Its a petrol station...
Better from the freeway
Good service
Great service
Decent service
It has most needs
Always busy and packed
Good service
Fast and friendly
Do what I tell them to
Good Service
Fast and Easy
Nice and clean
Friendly people !☺
Too cramped
Awesome
Terrible service
Good
Quiet
Friendly staff!
G8 services
Close to where i live