Big time waster , the was not even a single person to help in the cellphone department ,the manager is also not available π
I truly dont understand how theres around 10 tills yet only 3 are used. Theres not even an express till π€π€π€ horrible experience indeed
Pathetic customer service from cellular department. Totally not interested in any assistance whatsoever. Will not shop here again. Rather go to the greenstone branch. Staff are more helpful.
Spacious, has air conditioning not too crowded
No one at customer care. No change at tills. This store is an absolute joke. You do not take your customers serious. Very very disappointed. If you want service please dont visit this game storeβΉοΈβΉοΈβΉοΈβΉοΈ
Has the basics for more range Mall of Africa is great
Store is a bit cramped, but otherwise much better than the Mall of Africa branch. Good stock of items. Checkout can be a bit slow since only a few tellers seem to be kept open. Very helpful staff unlike at Mall of Africa.
Theres always people who are ready to assist
Entering this Game location is like stepping back through time back to the 90s. Time here has truly stood still. The shelving and general store aesthetic has not changed much over the past couple of decades. In fact if you want to know just how far game has come, this will give you a pretty good idea.Besides the look and feel of the store, helpful and friendly service is something you shouldnt expect here. Trying to find any item by asking any of the staff members will be met with a shrug in the general direction of said item. Also make absolutely sure what you pick up is not open or broken as some item unfortunately are.At this Games current state, only come here if you absolutely need to, otherwise Game Mall of Africa a few more kilometres away will do just fine.
They say the close at 17 in the website, but they actually close at 16.mxm π
The place is your average Game store. Staff are friendly and helpful. I noticed roaches in the store. Not Good.
Guys were amazing and helpful. Thumps up to Johnny and Ettiene
I bought a Sinotec TV at Game 2018 , and already it has been repaired twice and i took for the 3rd time now. Is it not fair that i get a new tv already? I called Sinotec Repair company in Midrand today to track the repairal progress and the TV its not yet there. Game is telling that its not yet booked. I personally took my TV to Game Boulders on Saturday the 18th July 2020 and apparently its still hanging around there I dont know for what reason, . SO WHATS THE DELAY FOR. I am frustrated already.
Love this place. It has everything for the housewife the husband, home maker to home upkeeper. A good variety of products for the DIY enthusiast to the professional. The prices are really affordable even in these trying times. Friendly, helpful staff with tight knowledge of the products theyre selling. Keep it up Game youve got game!
Poor customer service, I called from 9 until 10:29,my calls are not answered-they just hang up. If it was possible i was going to rate them 0 on the stars..
I was given hands sanitiser Γ nd my temperature was checked and shown to me by the security she acknowledged the correct temperature by telling me that it was fine and I can get into store
Terrible service from youlls store, we call in and ask for help and we are left hanging on the phones, and when they do answer they hang up
Unfortunately it was a disappointing experience. Went to buy a whirlpool washing machine only to be told it will take 2 weeks and longer to get stock. Yet they advertise the merchandise.Phoned the store the day before several times and nobody bother to answer the phone.So sad
Very helpful. They have stock of what offered. Quick service thank you
To this day, I still get great customer service.
Only 2 tellers were operating and had to wait long in a que for 2 items. But otherwise the service itself was good.
There is room for improvement in service delivery. I understand people get tired as the day progresses but hey fellas just try. We come to the shop for a good service
Always get what I need here.Great staff with smiles all the time.The guys here are pretty helpful.
Avarage Game shop. You will not find all products advertised. Shop assistant bit demotivated as well only managers on high spirit. I recommend Game mall of Africa which is closeby
Couldnt get the stuff I needed and some items are overpriced
Trading hours on Google maps and trading hours on the store door are not the same.Last weekend I googled Game stores in Midrand and Boulders Mall popped up. I asked around (since I hadnt been here before) where to find the Game store and was told that theyre closed and where I could find the store. It had mentioned that they close at 4PM (on maps), I get there at half 3 only to go to closed doors π. If people in and around the area know the trading hours, why hasnt something been done to UPDATE this on Maps?? Clearly theres some lack of communication between the store and whoever is responsible for these platform updates.Just so you guys know, I drove all the way from Buccleuch because I know the branch in our area closes early!It would be helpful if theres correct information out here rather than to make people frustrated, and not to mention waste their time!
It is a nice shopping. I found some game i was looking for, but didnt find the accessories for my X-box 360 unfortunately. But u can find a variety of products.
Very Terible service. I bought a faulty HP 650 catridge and when i went to lodge the complaint they wanted me to go back home and bring my printer to test it because they do not have a system in place to test their inks. They just sell and hope for the best.
Its beautiful workers are very friendly and you can get anything you want from the shop its a department store
Grossly outdated store. The early 2000s wants it back.
Friendly staff and good clean safe shopping in a very safe mall. Plenty of open and undercover free parking.
Stores currently seem to be low on stock, probably its the current pendamic issues. In most cases you have to drive around a few stores, few branches to get what you are looking for
Midrand is nice.. Weather is good.. N people are so lovely
Its easy to locate what you want.
Why in The world do the trading hours not match the actual closing timesIm here and its closedIm very unhappy
I love it everyone is friendly and helpful,from the security to the tellers
It was ok..but Games service in general on the floor needs attention
Some items out of stock. Some staff helpful and friendly.
Very clean and neat. Staff are kind .
Its has been a while not going to game stores but service is good
I had a great shopping n staff is very friendly
Good service not so great location. Usually go there to find stick that is sold out at more popular branches.
A good place to shop. But they can be better if they open more pay points
Went to buy stationary well stocked,howeverWhen I got to check out +- 7 tellers at their station 1- 2- 3tellers we are closed use nextTeller , surprisingly at 09.00 this is their attitude you are at your station to help customers or not at all, seems this employees are there just for their salaries or or to PISS customers off.
Please improve your merchandising and general cleanliness not to speak of stock availability
The most useless game store in South Africa by far, it is impossible to get anyone to help out here! The staff just doesnt care about clients really.
Good place to shop for quality goods.
Good and safe shop but lacks variety in brand comparison with similar products
Game has a variety of products and items with a dedicated staff for each store department.
I took items back to this branch for a refund after the item broke for a second time. Items was initially purchased at Mall of Africa. I was assisted by Modikiwa a very arrogant rude manager who1. Told me I can take the items back to the store I purchased it from.2. When I asked to speak to a manager she said to me very arrogantly I am the manager!!!!3. Raised her voice when speaking to me also asking me how I expect her to refund me if the goods are not in the packaging (my question was, who keeps the packaging for blinds)4. She walked away while I was speaking to her5. I had to go to the front desk for the lady to call someone else to assist me6. I was assisted by Letty who refunded me without any hassles.Im disgusted by the service I received from Modikiwa. I called customer care to lay a complaint. I still have not received ANY feedbackGame Boulders is a horrible store. Too many issues and staff with stinking attitudes working there!
No enough space for customers to move around which makes it difficult to enjoy your shopping
My all time favorite game store almost all of them great service
I trust midrand midas the best of all worlds spare parts distributors
Great place beautiful rocks inside the mall
Great set up and convenient service. Also sucure packing
Couldnt get any help, their system kept getting stuck in locating where I stay. Really disappointed βΉοΈ
Nice and clean also the prices there are reasonable
Even if the show seems empty you will stand in a que beeecause these will be only one teller opeen
Its alright, not as big as the other Gamess ive been to.
Hay Tjo this shop is so mix up ...they must arrange goods properly please
Got to love the stuff here. Costumer focus
Had an issue with my fridge and it got sorted out quick thank you
They just need to have baking soda but otherwise everything is great
Its an awesome place, very smart and conducive
Good but you have to look for staff to help in the sports dept
Service was good for the 1st tine
Game store at the boulders is confined. I think they need a little bit more space. It makes shopping experience a little bit uncomfortable.
Everyone willing to help at that shop
Generally only two till points in operation even on busy days. Staff seem very disinterested.
It is not violent its a peaceful place though busy
Convenient store to get a lot of household things
Its good shop and well looked after
Nice but havent found what I was looking for.
It was exactly as it was 10 years ago.Creative and innovative is not for Game.
Always been my home game, staff very friendly and always willing to help
The staff was friendly and most helpful. The air-conditioning was not on and it was very hot inside the store.
Game stores never disappoint. Visit this one for excellent service
Good prices and staff are very helpful
Great shop with great staff...joked and laughed a lit
You can do house shopping includes electriacal
I loved their warmth and dignified comfort and love
Spot on all items easy to find ur way around... But majority of staff lacks service especially on floor
The arrangement of products is poorly designed... I did not have that customer experience
Need a backpack? You can have a nice one here
Like many of the game shops... Lacking anything re trying to get the clients in to buy. Bored staff, few actually even look up to help or one had to grab their attention to get help.Note this isnt just this store.. Its 99.9% of all game shops
Cluttered floor. Not easy to locate what you want.
Good place to shop by
Easy shopping with affordable prices
They have all the products that most consumers need
Its quite open and easy to access the stores
Service was slow but probably maybe because of the festive season
Best place for electronics and other things
Very clean and easy to get what you are looking for.
Good store but mostly stock out
Brilliant customer service. Worth visiting.