This is the place when you go to,you feel like you can stay there forever

Wonderful team so helpful in everyway possible.Eastvaal excellent service given to me as the client from your team.Linda Uys finance lady thanks for going the extra mile to get the finance approved in such a short time frame.Charles thanks for assisting where ever you could when a team member was out of office..Ben thanks for taken my call on a weekend out of working hours to help me get the vehicle of my dreams and assisting everyday through the whole process

Thank you Mavis and the team,you were excellent.

Im in sure this is the last time I will take my vehicle to this branch because appointment was made and confirmed and there was no communication or what so ever we drove +- 100km to find out whats going on and they also didnt answer the phone just to find out we drove all the way for nothing and they only look at the vehicle if they have time. Then whats the point of making a booking on a specific date if you cant be helped or there is no communication.

Dont bother making appointments.... They dont keep to them and only make excuses.

I had a 60K service and received the car back with a car wash and sanitization. Great service.

WENT TO PICK UP A CAR, BOOKED IN FOR SERVICE.GREAT QUICK SERVICE.CLEAN AND VERY NEAT.THUMBS UP...!!

Excellent

Great, friendly and efficient service.

Excellemt service Gretha is a star. After all the good service my ST broke down. I phoned Eastvaal to let them know the breakdown will drop the car by them. I phoned them when I was in Witbank to let them know I will be late please wait for me. I phoned 16h55 to say I will be at Ford at 17h30. I arrived at 17h30 at Ford to find it was locked and I had nowhere to drop off the ST as I live 50 km otherside Middelburg at Rietkuil. Luckily Darren who lives in the Ford flats pulled in and he assisted me to be able to leave the vehicle there. I am really not happy and all the excellent service previously I had with Ford was undone. They could at least have phoned me to find how close I was. All the good work undone.

Very cold reception ........!!!

Excellent service.

Ford Middelburg, Mpumalanga.Eastvaal Ford Middelburg.WARNING to the people of South Africa, THEFT and FRAUD is the modus operandi of Ford Middelburg Service Center.On the 24th of August 2020, I took my Ford in for the services and repair small aspects. Paid Cash just over R 8 000-00. About a week later I went back to Ford Middelburg with the complaint that my Vehicle is not performing when accelerating (Of which this problem never existed before the Service). I received a new quotation for an additional R 7 316.46 to repair the Vehicle. (according to the serves department the sparkplugs were missing). Made the payment on the 9th of September 2020. On review of the first and second invoices, I discovered that I am being charged for the same parts that were “Replaced” as part of the service that was done. I contacted Ford Middelburg and demanded to know how the parts that were replaced a few days ago can be the problem. I received a new quotation with only the coil ignition replacements. On review of this quotation, I was still invoice for the labor of the Sparkplugs. I decided to get a second opinion on the Vehicle, and the problem was rectified within 15min at a cost of R 550-00.It is extremely clear that Ford Middelburg used tactics to defraud clients on parts and services that were supposed to be replaced and in working order.With the service, I also requested Ford Middelburg to replace a small plastic panel below the Steeling Colom that was not working, at a cost of R 904. The panel was replaced and is not fitting in the right manner and is not closing correctly. Then of course it seems that the service department personal seems it fit to steal anything that they can get their hand on. All my vehicle is equipped with Medical and Breakdown kits, and someone (at Ford Middelburg) found that they liked the LED Flashlight to there liking and decided to steal such.People, please be aware of the fact that Ford Middelburg is in the business to steal and defraud clients to the best of their ability.Read and review your Quotations and Invoices and ensure that when you do find them trying to defraud you, that they shall try and get every Rand possible in labor and or parts that has nothing to do with your Vehicles problems.Please remember that you shall have to make the calls, go back to the service department on your expense, and to ensure that you are not being defrauded. Employees of Ford Middelburg seem are great in hiding client’s complaints from management. From the 9th of September 2020 to the 18th of September 2020, it took me 9 days to get a refund on my funds that was defrauded.And be tread as a common illiterate nuisance.

Best service in town ..Ben & Renier

My vehicle was a day late, they were unable to sort out my problem, but still charged me...

Amazing service by a guy named Collen.

Professional service, made my deal special

New find of the year,not very much into Ford as a vehicle of choice but the service and professionalism I received from Ford Middelburg was remarkable

Very welcoming

I bought a car for my wife here the car was involved in an accident thank God we are All OK But when I Took it for a service her on Monday my wife receives a message later that day that the service is Canceled Tuesday I called for clarification why the car is not being service Tjo😢 the run around service we go it was beyond terrible and for us we spend R300 in airtime calling for feedback and updates which we never got from them I had to Google Haval SA for Assistance even after so we got the Appoval they did not bother to inform us we were informed by Haval SA Thank you Haval SA for your Customer service but As for Eastvaal Motors Middleburg Aowa Customer service i a konda. I will never Go there. If it was possible I would return their car and Go somewhere else.

Very helpful receptionist.

Friendly staff and great service

Very hulpfull, professional service

Not bad at all🙂

Great stuff

The worst experience with Ford ever, have been to Vandebeijl Park, Silverton, Groblersdal, Witbank, Menlyn and this here, its a negative zero star.Their service department need a quick redo, otherwise, let me mind my business, cancel booking and go to Witbank.

Horrible service, no communication, lack of expertise.

Bad servicesWe left our car for service they have not done a follow up.we have been going there to check the progress there are very ignorant.

So friendly and helpful! Thank you.

One of the better Ford dealerships

Advice of Ford products and services. Every person welcomed

Service is great. They treat all their customers professionally.

The service advisor kept me updated all the time and even when i went to fetch my car she walked me to my car. What worse is their shuttle car, i dont even know how it looked like, ive waited for it until i catch a taxi

50000km service for my vehicle, helpful and friend staff, I received the vehicle back clean thx motomid

It looks fine. Its problem is the location. Its in a hidden place

Good service

Excellent

Well done guys

Quick and professional service with a smile

Thank you for an excellent service. We will come back again.

Great place

Service manager Nicholas gave me the best service...helped immediately always friendly

Good service from the parts department

Absolutely terrible service, and the manager had a bad attitude after we returned with more mistakes. Will definitely NOT recommend!!Dissatisfaction and disappointed!

Went in for Cruise control, no apointment. Nicholas helped me immeiately and sorted out problem. Excellent service

The worst dealer in the country, probably the world. Takes them four days to change a lockset on a Ford Bantam although we were quoted and told 1 day. The most dishonest and rude staff I ever had to work with.

Every time i book my car for a service you get the worst possible service and a sorry is only answer they give you nothing gets done to their customer service. Wont suggest anyone to come to this ford.

Poor service and no call back. Seemed like staff did not want to be there on a Saturday.

Poor but it is ford. People were as helpful as they can be.

Good service beautiful tools

I work at ford good company and gooos service osome car at a good value shuold come and see

Fantastic service. Everyone helpful and friendly.

Since 2010 customer at this dealer. Today NO service or support with evaluating new Ford vehicles and specific Ranger product

I stand here for more than 30 minutes just to get a quote for a 60 000 km sevice.

Friendly personal

5 STAR. Thank You

Amazing facility with incredible staff

Had to take my bakkie back 3 times and elevate the matter to management to get my bakkie fixed, but friendly people though.... services are quick and very good feedback on condition of vehicle. Still better than eastvaal ford.

Motomid is a good agency.Friendly staff. Professional serviceHowever Ford is a rubbish brand .

I am so satisfied with this dealerships service from the new/used car sales Representatives to the service and parts guys. You all rock

Very good service

Excelant parts and sales tems

Quality vehicles and efficient staff

Very friendly sales staff

Have had better service

Service not so great.

Bad service Month later still waiting for my invoice Tried to call no answer at Service department Try to speak to the MD they took my number and did not call back Will not recommend Eastvaal Ford to anyone ....

No comment needed.

😅

Good parts service

Received friedly service.

Worst client service ever.

Great place.

Excellent service!

Excellent service.

Terrible communication with clients

Good dealership.

Booked a test drive. They sold the car without contacting me. Extremely poor service extremely bad car. Do not buy cars there.

Not the best place to do business.

All your Ford needs and more

Worst service

Mm

No comment

Good service

Excellent Service

Service is excellent

I like ford Everest

Good service

Not.interested

Service is professional and very good. The workshop is neat and well managed

Still struggling after 2 months to get my pickup ready. there is no communication from their advisors to me as a client, nor between the advisors themselves. Ive never heard so many different excuses for the same problem. extremely poor service!