I had a good experience with the food.The rice was really hot and nice and the milk shake was cold and delicious.The only reason I’m giving 3 stars is because the tables were sticky and the place didn’t feel clean.I will try this restaurant again, hopefully it gets better.It’s a good restaurant for drive through.I would recommend giving it a try.

Most terrible place to buy food. Thieving is part of there business. Order over a thousand rand of food and been asked to wait in a parking bay. In 20 minutes later no cooldrink with the meals. I clearly asked is it everything and confirmed. Phone the complained department and cannot here them. How convenient. First and last time they will see me. Order 677.

Food was decent.. But stipulated Extra Sauce in the full chickens.. got home and chicken was dry like the dessert.. so kitchen didnt follow the request on both full chickens. A bit disappointing.Burgers were up to par, so no complaints on those.

This meal was great. I suggest you try it

They dont even deserve 1 star. Apparent manager needs a hell of a lot of training in different fields relating to a management position in this industry. My worst experience ever at a Nandos!! Beats me how he is manager!! Assistant manager(Lindelani) should be the manager. Who made these appointments? Really??????

The place has friendly staff. Food is great, and the place is clean.Their bathroom is clean, paper towels present, and air dryer working.However, food can take up to 30 minutes after having paid for the order on busy days like Friday. I felt a bit embarrassed when the gentleman next to our table waited close to 45 minutes to get his order, with staff keep assuring him the food is coming - it was a long, long wait for him.I was not impressed by the floors today (25/05/2018 around 19:00). The floor was slippery with what appear to be grease (or fat), and I tripped and nearly fell on the floor.Overall experience was great. Yes I will return to this restaurant, and definitely can refer to friends family

Fresh food, tastyetc. and everything else. Friendly reception and very clean. A handful customers inside, drive through was packed.

The Leche Frita is amazing I love it!!!!!!!!! Thank you Nandos

I will give this restaurant a 1 star because 0 is not an optionThe food was disgraceful we sent back our chips just to get ice cold under cooked chips back the lady that brought our food scoffed at us when we asked for it to be fixed and when I spoke to the manager she was not to worried about this ! I would not waste time going here ! I true expect more from Nandos

Ordered for kerbside collection,I got there parked and waited for 15 minutes, noone came to assist. Asked one of the staff who had been delivering to another car,she told me straight up I have to get out of my car and come inside because theyre too busy. Whats the point of offering kerbside collection if youre not going to offer the service? I went inside, was told kerbside is no longer available... and the order wasnt ready. This is the 2nd time Ive been disappointed by this branch. 1st time I got there to collect my order and theyd given it to the wrong person and I had to wait. They seriously need to revamp their customer service ...

Very delicious food. Slightly slow drive thru

Everything I bought is dry, I asked for any extra source there is none. I asked the gentleman if there is an extra he said yes. Extremely unhappy with this Nandos. Spinach is dry! I regret going there....

I will give you 1 star cause of the poor service which I received from the guy Ndumera. I will only give you this when I see the Ndumera changed his behavior.

Good service, didnt wait too long. Enjoyed the meal as always.

Worst service ever. Rude staff, 3rd time they got our order wrong. Honestly just beyond frustrating.

I couldnt understand why they cannot take away dirty dishes from the table, that were inviting flies, while we are still enjoying our drinks.... the alleged supervisor said its their rule. We eventually moved to a clean table.

Quick and easy with all this covid going onFriendly and helpful as well

The food was bad and not well prepared so it is a total no for me!!!!The staff was not so friendly.Waited for my food for over an hour and moreover brought a salad/ boujee bowl so there had to be cutlery obviously, when I told the waiter, he was so annoyed and snapped and threw it in my bag inside.I always have a bad experience there, aside from the food, the staff is horrible and will not go there ever again!!!

Very friendly staff, food cooked as desired. Lovely atmosphere.

Busy, but very good and fast

Service was utterly disappointing, staff has no ambition, drive pride of there representative brand!Client service is shocking willingness to assist or try go the extra mile for there clients, as mentioned above!!Our entire office will not be supporting the branch again!

Pathetic service and when your order is wrong you get the same order free on a different day. When you collect the free order its wrong again so whos to blame here? No one taking responsibility!

It was great.. The lady was amazing and the food was delicious

I had a very bad experience with the staff at this Nandos outlet tonight, thank you for asking.I entered the restaurant and no one was at the door, so I applied sanitising alcohol myself, rubbed my hands and entered the queue. Next thing mini Hitler reborn is in my face waving the sanitiser bottle. I explained that I had already applied it thank you but he physically blocked me from proceeding in the queue.I asked him what his problem was and he continued to wave the bottle and temperature device in my face. I explained to him again that I am not a child (I am 67) and I dont need him to give me an alcohol bath, especially since I had already sprayed my palms myself. I explained to him that legally its my body and I have the legal right to decide what and how much is applied to my body. I explain again, I did not refuse to be sanitised, I refused to be over sanitised unnecessarily twice.My reason for not wanting so my sprayed on my hands a second time is, one I had already done it, so there was no reason for him to do it a second time. Two, I have burn injuries on the outside of my hands and I always sanitise carefully on the palms, where surface contact is made, carefully avoiding the scabs on the outside of my hands.I do not need some little cheeky wannabe policeman telling me that he will only allow me into the shop when he is satisfied. It was very belittling. The elderly black lady in front and the two youngsters behind me agreed that he is totally overboard and really has no right to treat anyone, old like me or young the way he did. I think someone needs to explain to him that he is actually spraying my hands without my permission, especially when I told him that I had already done so myself. As I say, at my age I really dont need someone to tell me he will decide when I will be allowed inside. No problem, I will quite happily eat elsewhere and you can be sure Im goi to tell everyone about my bad experience.Its time people like this are either trained properly or removed from contact with customers because they are obviously incapable of doing so properly.KFC at Glen Acres was particularly delicious tonight and the gentleman who served me was really professional.

Yummy food. Friendly service.

Quick and Easy. I ordered online and went to collect. Smooth process. Social distancing and sanitizing and temperature recording monitored by a dedicated staff member. I felt comfortable to collect my food.

Lovely clean shopFriendly and good service from start to finish

Food was very pleasant. Service on point, fast and friendly.

Last time I ordered a burger I found a dirty napkin in the patty this time ordered a rap it was ice cold! Stay away.

If i could give 0, i would

Nandos hardly disappoints. This outlet met the expectations. The waitress was friendly and professional

Were served promptly by friendly staff. Place is clean with lots of parking. Will visit again.

Drive through is a bit odd, they ask you to go to the parking and they will bring your food out, but they always check if your order is correct.

A feathery delight, with a flaming price right, bee beep..

This is my absolute favourite Nandos to go to. Thus far I have never been disappointed.

Poor customer service as usual they dont listen and they always give out the wrong order or something will always be missing from the order

How disappointing for such a well known South African brand to see how their quality and quantity has gone backwards, especially for the price you pay. My hubby and I use to visit them very often atleast once a week however last week when we ordered our wraps and received only half the usual filling and it tasted like nothing. We have decided to never go back again.

Nothing to complain about the service

LOVE Nandos Glen Acres! Always enjoy myself whenever I go there. Soft and juicy chicken, well kept facilities and overall features experience. I never do drive thru, I sit in.

Well cooked chicken

Great food, quick service.!

Everytime I order my order is disappointing... Something is always missing.

Great service, fast and friendly!

Not safe ,hobbos at every conrner. Wouldnt recommend this place if u were traveling alone

Best chicken when its instore online it was dry but will give it a try once more

I was served by a gentleman by the name of Gilbert thru the drive thru.. His customer service was amazing.. Big ups to him.. He made this particular Nandos my go to place.

Bad Service I must say, we stood there for 45 minutes then when the order arrived it was a wrong order instead of correcting the order they just put the correct source on top of a wrong sauce so now you have lemon and herb plus Extra Hot and I didnt even order that Extra Hot I just said Hot but didnt want to be there anymore I took it, behind me there were three clients with the same problem

Love the food & the sevice is great!

Drive-through went very quick with all safety protocols in place. Food always enjoyable

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Friendly hardworking staff.

It was a bit slow on the drive thru not sure where the problem was???

Vary tasty chicken 🐔

It was jus awesome

Very friendly staff. Great patronage every time.

Have never had any issues with this drive thru. Its always a pleasant experience. Staff are polite they actually greet you and smile. Not to mention they ask if you want to donate. Even though its a completely negligible amount its good that they ask and not just add it to your purchase like some places. Sure it does take longer than your average drive thru but the good food quality and service with a smile make it worth the wait.

Good service. Friendly service.

You dont get what you ordered. Masks dont do it either. You dont hear what they confirm re order

Fresh, warm and delicious

It was awesome and the place is clean

Friendly staff and fresh food.

Their service was too slow.We were on the drive through and were made to wait on the side for our food.

Nandos is one of my favorite choices, I am particularly impressed with how cautious the staff are regarding social distancing and sanitizing.

Very unfriendly staff but the food was good.

Service was extremely poor. Firstly i did ask about the menu on the outside advert, they ddnt know it. Secondly i occupy a table only to b removed wen am settled with my kid crying. Thirdly they allocate a dirty and not even wiped table that was used by their staff. During the pandemic how could that happen?

25min wait for food. When the order came there was no cutlery. No salt. No pepper. No sauce. All the food was there but no condiments. If you need to ask for that, at least put a sign up to say please ask for condiments if needed Maybe not a issue for some, but would have been nice to add some salt

Good food.

Waiters didnt look happy and I didnt really enjoy the meal.

I was given a wrong order and had to come back and wait for 20minutes waiting for the real order

Special mention to Tshepiso and Sindi by the drive thru. Excellent service

Good service though sometimes they forget to add condiments

Excellent service

The staff so friendly...

Prompt service, fresh food, friendly masked smiles. At least, I assume they were smiling. I was by the end of my meal...

It was dry and I asked for an extra sauce

Great place. Great food. Awesome service. Busy so service slightly slower than normal

It was quick great service and very friendly

Occasionally forgets to include ordered items, food is prepared well

Ntombi she gives a good service

Nandos is still very new for me but they are winning my favor. If you greet the staff and show a bit of friendliness, they will dubbel your input .. The food is great and there is a big variety chicken meals . Price is reasonable. I will definitely go there again .

My favourite Nandos

Quick and efficient service at drive thru. Food was amazing

Excellent service and tasty food

Its great

Always good food

Really good food. Good service and they put enough sauces in everything.

The food is amazing there, service inside the store a bit slow. Waited very very long. The place was clean. Overall a good chow. Keep it up

Food was yummy and fresh

Bad😭 poor service from Tsepiso/Tdhegofatso Gaborone. Manager wasnt helpful either....

Big smiles....great service

Service is great, staff is very friendly

An hour wait for the order while being ignored by the staff at the collection counter, part of the order not in the bag, food is cold? Festa chips in lemon and herb is then covered in peri peri salt. Call the store and they put the phone down. Call customer service and hang on 6 minutes until I gave up. This is why I prefer to spend half the price with your competitors chicken take away. Not again Nandos, you can keep it!

Service is great. Very friendly😁

It wes nice l enjoyed myself

Good food are worth waiting for. I would definately go back again. Wonderful service.

Good customer service

Very efficient and quick service.

Great service 👏

Service was ok. They didnt have pap for my order. They usually have everything on the menu. Worth the visit for quick meals.