Terrible and slow service. Waited 1 hour and 15mins for the food and mine came before the kids. I had to ask for the rolls and than ask for the side condiments. Waiters ignore you when you call them. I used to go there for years, the service has dropped significantly. I had a horrible experience.
Waiting time is too long staff will walk around and walk ryt passed u as u wait to recieved. Rolls took too long and they were too hard. Food tastless and not well prepared. Staff cannot handle pressure... My waitor was the worst( i dont know who asked him to pour the mocktail in the glass for me because he ended up spilling on my cellphone. Generally the worst ocean basket I have ever been to..
Great service. Food well prepared
Terrible service..shortage of staff... Food was cold... Found an insect on my mint in my drink.. Wont definitely go back there again👎
Portion are very small compared to other ocean baskets. My fish was smaller than fish aways small fish. For more value for money walk down to fishaways
Terrible serviceTook so long to get our table rolls that they offer. When the food came it was bad. Fish was so hard to chew had a rubber chew to it no taste. Overall food was terrible service and quality dropped very bad. Staff have no customer Service ethics.
Good service and food. Excellent
They have revamped the restaurant.Food was good but what really stood out was the super quick service.
Perfect food by Ocean Basket. Especially the calamari
Good restaurant and the food is always well presented, their customer service is quite prompt and waiters are friendly
Salmon med rice.....a joke of a meal.....the salmon was so meager that it could not feed a new born kitten. If the Ocean basket franchisor presents a meal on the menu, then please see to it that your franchisees follow your directives. Skimping is a cardinal sin, and this outlet win the title Kings of Skimp. Alternatively take it off your menu. My other gripe is that they give bread rolls together with disgusting margarine. Your prices are not cheap, so please give your customers real butter.....or if you cant afford it, please charge extra. A disappointing experience!!!
Its warm and service is 100% good
Nice and friendly experience
Nice seafood and service is good
Ocean basket Clearwater food is much better
Service bad and food not great
The food and services are not up to standards
Food was not good the last time I was there
Food was no no good
Food was a bit bland n oily for me
Very nice
Nice, nice
Really horrible food.
Below average.
Great food
Average