Incredibly impressive insurance company. Hassle free, fast and responsive. Great team of agents. You wont ever regret signing on with this company. Highly recommend.

Really on the ball. Friendly, efficient. They understand the trauma of having an accident and make your claim process as stress free as possible. Thank you for everything.

IUM is a very pro-active and energetic firm. The right things are done right! Small enough to be flexible, yet large enough to flex its muscles. Going places at a rate of knots!

Amazing 👏

Insurance that worksI love there 24hour claims lineTheres people really know what client service isKeep up the good work 👍👍

The company has extremely good values and operates on a professional level. I have never experienced such high quality of service. They assisted me with all my queries and gave me peace of mind.

Extremely professional service. Staff are always friendly and willing to help. I have had experience with the Surveying department especially and I am extremely impressed by the professionalism and efficiency of the surveying department. 10 out of 10

One of the best service you will ever have from the Claims department.Smooth and peace of mind type of service. IUM Is what you are looking for, for your Business and Personal Insurance.

Fantastic insurance provider, Proffessional, excellent and efficient survey department, Great product offerings and knowledge. Great staff who are always willing to assist and go the extra mile for their clients.

It is evident why IUM is the largest independently owned UMA on the continent. World-class service and staff. Always a pleasure dealing with a company like this!

Excellent service, friendly staff with impeccable service delivery, IUM are constantly striving too exceed their customers expectations. Simply a world class insurance service provider.

Excellent service, staff was very helpful and professional and knows the products on offer, quick turn around time received on quotes. very happy with the service received.

Best company to deal with EVER!!!!!!!They are efficientPay attention to detailsQuick turn around periodsVery responsive and always in a well detailed and professional mannerI would recommend them anywhere and anytimeIUM -keep up with the good work and may you keep on growing to even greater heights

Great company, excellent service and friendly staff. I will highly recommended IUM to anyone looking for world class insurance solutions.

Great experience; professional and friendly staff. Customer service is definitely top of mind!

Professional staff and not your standard way of doing business.Innovative in their approach to risk management

Working for IUM is a great experience i have learned at lot, this company is always ahead when it comes to technology and everything else, IUM is the best company to work for.

So far so good

I LOVE EVERYTHING WITH IUM, NO ANY OTHER COMPANY I KNOW OF WHICH LOOKS AFTER ITS STAFF LIKE IT...GOOD QUALITY,GOOD VALUE &GOOD CLIENT SERVICE ...ALL IN ONE COMPANY!

IUM has a wealth of knowledgable staff members who are always happy to assist with whatever you may need.

Service excellence and pleasant support staff. Well done!

The worst customer service youve ever. They ignore your emails for days and the phones just ring. Pray that you never need to actually claim form them because it will be a nightmare.

Knowledgeable professional service. With a personal touch

Your service levels are impeccable, and staff members are all extremely professional

My good gracious. I have never in My 15 years of dealing with insurance seen such unprofessional and pathetic behavior from an insurance company. Insurance broker is lost for words and it seems like this organisation is in administration with illiterate employees! Good luck to anyone dealing with this insurance and affiliate service providers!

IUM has exceptional turnaround times and service. Always going the extra mile for their clients.

A TRULY GREAT SERVICE EXPERIENCEIUM has exceeded my expectations when dealing with my motor vehicle claim. There was no need for me to take my car to a panel beater for a quote.They assessed my vehicle damage the same day using an app I had to download, and the whole assessment to 15 minutes.I was regularly updated on the progress of my repairs and the whole process was seamless.Well done IUM, you are a true example of how clients should be treated.

Proud to be associated with IUM. Not just a company, but innovative and professional in all aspects. IUM is paving the way forward for Insurance.

Great company to work for with friendly staff and a vast product offering.

Dodgy

Great customer service , every efficient company.

Good quality service in a professional and speedy manner.

Great service provided, very professional.

Friendly staff and quick turnaround times.

Dynamic company focused on excellent service!

Satisfied yet again with the service received!

HA!! The plot thickens!! Submitted a third party claim. Received notification that i should give them 30 days to assess the claim.Phoned them after 40 days and was told that the claim could take up to 6 months!!

Friendly staff and some great friends

Good

Awesome company with great service!!

Very Professional and very Polite at IUM

Great customer service!

Amazing company and excellent service

My bike was stolen on th 19th of July. I got hold of the assesor Morne on the 3rd of August and communicated with him until the 8th of September. Neil Van Wyk found my bike in Mozambique but IUM decided to pay me out rather. Then the payout had -10% basic excess and -10% theft excess. I had to first go see a lawyer and double check with my broker before I decided to take matters into my own hands and send a personal email direct to IUM. IUM changed the payout to -10% for theft only. Im now the proud owner of the iumsucks.co.za domain for a whole year if anyone is interested, look me up.

Fast & Efficient Service!

Awesome claims service. Very friendly staff

Great rates and service

Best Insurance Underwriters in the country by far.

I work here

Wonderful gim equipped with the best

Terrible Service! And snotty Third Party Claims Technician

Great Experience

Wonderful company

Business and Gym facility

Nice offices good environment

Great!

Renovation of the building

Clean and tidy

Staff always at your service.

Friendly people!

Vibes

All under one roof

Great company to deal with

Nice place