Pick n Pay just doesnt careI ordered on PnP asap Friday night. Our delivery driver from this branch was knocked off his bike in a hit and run. I have been sending messages to customer service since then, 4 days ago.I receive messages back that have nothing to do with my query and 3 times my query has been closed as resolved. I have now asked them to contact me personally twice.Nothing has happened.DisgustingI am concerned for our driver and have had no feedback regarding either him or my damaged orderThe driver limped here with what was left of the packages in his arms. He deserves help and commendation.Add to this the order placed on 24/9/2021 after P n P advertised a beer special on their online store and sent my delivery with no beer despite still having stock of all 3 different brands. I sent two complaints neither of which were addressed.Shocking unacceptable service. I will NEVER buy from them again.
Lovely people. I loved the energy of the cleaners who were cleaning near the fridge. They were so positive and kind.
It it so nice and you can shop freely and most shoppers are students📗📘
Poor selection of meat. I wont even touch anything from the meat isles. Cleanliness not the best. Brought a Chelsea bun about a month ago and found a plastic broom thread in the hot cross bun. I survived but I will definitely not be touching their bakery section ever again and I can safely say Im out off of Chelsea buns for life. Ques are always too long at this branch. It feels more like an old Shoprite than a Pick my Pay. Staff are friendly though.
The shop is nice and small yet have enough of most of what youll need
Its always a pleasure to do shopping there.Their meat is of a very good quility .
Campus shopping closed to students. This place was revamp recent and it is a nice place you would like to visit
The shop is clean, the staff is helpful and friendly and the items are packed orderly and are easily accessible.
Its a good store just gets quite full in the afternoons
Its always a pleasure to shop here. Best paninis around
Clean Pick n Pay with fast service, they have enough tellers for a busy shop
Nice quite place visited when I had my outing with my sisters.
Deserves a 5 star for service the future leaders being moulded at UJ
Big and variety grocery store, convenient for student grocery shopping at UJ
Busy. Month end. Very few specials. Full of students from UJ. Queues were long. No social distancing. Too busy for me. Hyperama has better specials
Every time I walk in I seem to go right. Instead of left which is where the bakery and butchery are. The only problem I have experienced is very long queues. If you are in a rush I would avoid shopping especially at month end.
Mhnnn ... when I think of Spar Aucland park,I immediately smell sweet and delicious pancakes they bake!!!!!!the store is neat,you will find all you basically need in the house,fresh veggies and fruit. Situated in a shopping center where you will find fast food,beverage,patrol,spices etc. Packing is also enough.
Very friendly tellers. Large enough and provides a wide range of household products.
Bongiwe, the cashier, made me feel so unwelcome because I couldnt understand and reply her mother tongue. But for the rest of the time I have a good experience and I often enjoy the specials and promotions around month end.
Fulfils the need, but not a favorite place for me.
Its very busy after payday as expected but sometimes their service is very quick. Its a convenient store mostly for students around Auckland park, Melville and Westdene.
User friendly love the shopping experience
Good experience it just gets very full with all the students around
Rude cashiers, especially the short guy called Mbali.
Love shopping here! Like the store layout!Was not very busy but still to many people waiting at tills! Always to little tills open while staff standing around doing nothing! Guy at enquire was very helpfull ! Even run down iles to check info!
I the way they cook mogodu (tripe)
Pleasure shopping, very clean. Escalator need repairs
Nice and affordable for students to do their groceries.
Terrible customer service. Never saw retail staff as rude as the Pick n Pay staff at Campus Square
Been visiting this store for many years now and it seems to be getting better and better
The service is slow and there are too many tills that dont have cashiers. They must try to improve their service delivery and try to have enough cashiers daily to ensure fluency and proper service delivery...
Very disappointed. Shelves are empty and staff not helpful. Floors also dirty. Im not used to the store being in this condition
Great service. Friendly staff🤗
YOU GET ANYTHING FRESH AND THE PEOPLE WHO WORK HERE👉🤩 VERY FRIENDLY AND HELPFUL 🤗👌
Staff can be a little unfriendly, but the store is well kept a pic pricey but hey, its Auckland Park
Friendly stuff, especially the man for the trollies
Big shop compared to the other PnPs in the area. Great specials and service
Got great service there
Good but not that easy to navigate to get the things you want
Absolute rubbish service, 2 out of 14 tills open . Queues to long. Cashiers and staff have no sense of urgency. The only staff members working fast are the ones making wors rolls. Management cannot be found. Cashiers disregard supervisory instructions to return to work station after repeated calls over PA system. This is an ongoing problem. Management only looking at cost factors, not customers experience. I wonder if all the staff have been trained properly, they are just as bad as staff at FESTIVAL MALLon kempton park. Will be shopping elsewhere unless I am desperate. They should employ casual staff from UJ, they will get lots of students as the store is across the road from CAMPUS SQUARE.
Perfect pick n pay Ive ever shopped at.
Is easy for me when i feel like taking a little walk and shop
Not an organised, clean or user friendly PnP :(
Its always full they must open more tills in the afternoon
Store is dirty. Less than 10 items que is closed and forms one que to the kiosk. Signage in que near tills are all falling down. Looks terrible. Wont just go there again.
Fast service.
Helpful staff, always clean
The lines are so long, you can go there in a emergency
Great service fresh food excellent and very yummy pies
Not the biggest checkers in the world but given that it is based for uj students and Aucland park, it is okay
It is very good. Close to everything.
Easy accessible for UJ students residing in or around UJ APK campus
This shopping mall is as efficient as usual. They are always improving on their quality of service.
They are so conveniently located opposite the UJ campus and have many student accommodation in close proximity. And they have everything you would need so you dont have to go far.
Lovely specials and my BF loved your wors rolls.
Great shopping experience every time
Good customers services
The door sanitizer wasnt working😵
The place is clean and service is very fast
Awesome savings and great variety of products
Great shopping experience everytime
Great place to do monthly groceries! Big, spacious, and smart aisle setup for a seamless shopping experience.😊
Best service, friendly workers but yooh kuya dura🚶♀️I guess its because of conveniency and the fact that its the only food store in campus sqaure
They always go out of their way to assist. Very convenient for quick stops
Could be more organized.
My shopping was stress free thank you
Poor experience with this Pick n Pay store lately. On some days they will literally run out of stock like vegetables during the day.In the afternoon they close the basket tills and direct the line to the kiosk with only two cashiers. I have been waiting in line for over 30 minutes. It makes no sense when the store is nowhere near closing.
Found everything I needed :)
Has what I need, convenient.
Clean, organized and excellent service.
Normal grocery store. Mostly find what you are looking for.
Usually too busy and the staff are great and helpful however theres no proper social distancing and such in effect and hard to manage Im sure.
Tellers need to work faster
Its okay nice service
Prices are very high compared to the Pick n Pay at Newtown Junction
Was very busy on a holiday.
Hardly any fruit and vegetables available. I understand that it is the end of the year, but these staff go on anual leave throughout the year so they should not be in a hurry to leave the store but focus on the customers.
Clean and safe place
Clean and nice
Long queues. No social distancing enforced. Would not recommend
Lovely service ✨
The staff is efficient in the case of returns.The place is clean.They are sometimes very slow when customers pay.The staff always gladly assists in showing you wherever what you need is.
Enjoying shopping @ pickpack all the times, superb
Great customer service and cheap stuff
Very busy, not all staff is willing to help, some things much more expensive, the guy at the fish section (Chinese) guy was very very friendly and helpful where as the guy weighing the veg could not be bothered to help you at all.
Good variety. Nice store.
The staff are helpful.The prices are fair. Everything under one roof.
Friendly staff and great deals
Lovely place to shop
It smells funny
Love their low prices
Fast movong cashiers and always friendly
Its awesome love the service
The service of that place is not good at all
Youll get almost everything here. Be it food, accessories, detergents. Anything. Its also safe.
Courteous and friendly till attendant and packer
It was great
Always a pleasure to shop here and the staff are very helpful.