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Matrix Warehouse
24, Bonaero Park Shopping Center, 6 Atlas Rd, Kempton Park, Johannesburg, 1619, South Africa
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LK
Review №1

Great service and turnaround time, affordable and extremely helpful. Very happy and would definitely recommend their products/ services and will definitely use them again!!! Thanks guys!!!

Se
Review №2

Best service ever. Thanx Luan and team.

Ja
Review №3

Bought a Small Mouse for R150The left button did not work out the box.The next day took it back...They what to send it back to the manufacture for a warranty check.The cost just to ship it there is a R150. Bad service.Good customer service would have been to give me a new mouse or even store credit.If you need computer parts Evetech and Titan ice computers.Please dont support this store.

Vi
Review №4

Very friendly and helpful staff.

Ma
Review №5

Great service.Nice to speak to someone that knows what they are talking about.

Al
Review №6

Always a one stop pc shop, I always find what Im looking for

Gu
Review №7

Dont appreciate spending R9000+ on a projector only to find out they dont stock the lamps for it, Its like selling a car without wheels when it comes to projectors, seriously!so now a very expensive projector is out of commission and I dont even get re-assurance or sense of urgency that this frustrating dilemma will be attended to. The staff dont come across as bright or have any sense of customer care! Ask for owners details and all I get is another blank answer... My 5 years of business given to this store has just come to an end!

Am
Review №8

Always friendly service and they are very helpful 🙂

Pe
Review №9

They upgraded my laptops harddrive (to SSD) and RAM, and I feel it was the BEST R2k Ive spent in a LONG time!!They were patient, helpful and totally accommodating, despite my ignorance and indecision. I am SO glad I trusted them.

Ni
Review №10

Barely stocks anything you needWould rather just order the parts online and get it delivered to my house

Ma
Review №11

Excellent advice, have everything you need, exceptional pricing

Ni
Review №12

Very well equipped, superb staff.

Ch
Review №13

Good sevice

Ms
Review №14

The power source to my poorly assembled second-hand PC blew and they fixed it in minutes at a super reasonable cost. No-nonsense, straightforward and didnt try to take advantage. I will be using them for my tech needs. Trustworthy crowd.

De
Review №15

Great service.Went there to buy a product that they didnt have in stock and needed it urgently. The staff made arrangements and was able to get it the next day.Definitely deserves 5 stars!

Je
Review №16

Friendly helpful straight shooters within. Went in for a charger cable and ended up with a fully upgraded beast of a machine in the form of my desktop computer. I am a cantankerous old dude when I feel somebody is trying to pull the wool over my eyes, yet this was certainly not the case. I was treated with nothing but respect and patience, and I learnt so much from them. If, like me, you dont know who to trust these days, go to Bonaero Park Branch and you are guaranteed to be glad you did.

Ta
Review №17

Not bad. Good for a day braai or picnic.

An
Review №18

Good service

ma
Review №19

Ordered a part 4 weeks ago from matrix banero park, because i did not want to wait a week for takealot to deliver... now 4 weeks later im stil waiting for matrix to supply me.

Ge
Review №20

Thanks for the advice. Great service and the employee had patients with me not being able to make up my mind. Thanks guys

An
Review №21

Excellent service! Always friendly and helpful. Ive never been there even once that they were not able to help me or answer my questions.

we
Review №22

Staff are friendly. But the goods are basic flea-market quality. It gets the job done but its over prised. Its still better than nothing.

No
Review №23

I took in a fully functional, smoothly running PC to prove that the controller l bought from the store did not work on my PC.They kept my PC for the entire day to tell me exactly what l told them to start with & when l got home found that my resolution had been changed & that none of the USB ports worked. Thus was further inconvenienced by them having to keep my PC for a second day to repair the damage they had done & then they have the audacity to attempt to charge me for repairing the damage they did!The negligence continues got a call a while ago to notify me that they may need a third day to correct the mess they made of my PCI got my PC back after 2 & a half days & it is still faulty, most of my .exe files are now corrupt & my graphics card isnt functioning properly.Incompetence at Matrix Warehouse Bonaero Park is staggering.Thank you Matrix Warehouse Head Office for accepting to correct the mess made by the useless excuse of a franchise that is the Bonaero Park branch!Upon return of my PC l found the true reason that the Bonaero Park branch was so adamant about not giving my PC back, while in their possession the antivirus software had been deactivated & my HDD was riddled with ransomware from whatever they had downloaded to attempt to get the controller to work!

Vi
Review №24

Excellent service

Wi
Review №25

I like going here as the staff are friendly and helpful. Their stock levels are good and advice for technical issues is always spot on.

To
Review №26

Its like you are doing them a favour shopping there. I do t line getting looked up and down when I walk into a shop. I was tempted to walk out but I was desperate for something they had. I could have gone to my supplier 30km away and got it for way less but I didnt have time

gp
Review №27

Overall a great place to shop, however there are cheaper retailers selling the same goods.

Ra
Review №28

Nice convenient shop with good variety of stock and good service.

Ga
Review №29

Sorts out yor problims - very efficient

Fr
Review №30

Very efficient. Good service.

He
Review №31

Friendly service

He
Review №32

I suggest that the non interested salesman not pick his teeth whilst talking to customers. What a horrible shop!

iR
Review №33

Always helpful and friendly. Always get what I need.

Ta
Review №34

Very helpful staff and handy in a pinch.

RO
Review №35

Friendly and very helpfull

Ha
Review №36

Excellent service, quick easy. Thank you.

Ma
Review №37

Always helpful and carries a wide variety of what one needs

A
Review №38

Helpful and timely. Prices +-

He
Review №39

Undeserving one star, save your time and rather go to any other matrix warehouse.

Si
Review №40

There shop and the stock is very minimal not creatively layed out.

Sc
Review №41

Friendly staff and I always get what I need from this shop.

Ri
Review №42

Staff are really friendly

St
Review №43

Good service.

Jo
Review №44

Friendly people, but do not always have the stock on hand that I require

Mi
Review №45

I work there 🙈

Le
Review №46

U r in the right place if u need gadgets

Co
Review №47

It took forever to get service. Bad service. Poor product. I have spent probably more than 10 hours, going back and forward due to issues.

Ru
Review №48

Small but should have what you need or can get it

Mi
Review №49

Good service.

de
Review №50

Nice prices

Ma
Review №51

Okay but over priced

SE
Review №52

Great service

Sa
Review №53

Great

Be
Review №54

Friendly, helpful service

Information
6 Photos
54 Comments
3.8 Rating
  • Address:24, Bonaero Park Shopping Center, 6 Atlas Rd, Kempton Park, Johannesburg, 1619, South Africa
  • Site:http://matrixwarehouse.co.za/
  • Phone:+27 11 395 3488
Categories
  • Electronics store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–4PM
  • Saturday:9AM–1PM
  • Sunday:9AM–6PM
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