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Hyundai Strijdom Park
N1 Highway, Strijdom Park, Johannesburg, 2194, South Africa
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Comments
Li
Review №1

The service is good. No complaints.

Ch
Review №2

Excellent service. Friendly efficient staff. All covid protocols observed .

Th
Review №3

Thanks to Goldrick my baby has a car and not forgetting Ashika the Financial Manager for doing wonders on the deal.

Na
Review №4

Elena is the best! From sales to after purchase customer service my experience has been nothing short of amazing. Friendly, helpful staff all round.Ive had a few visits to this branch over the past decade and they are awesome everytime!

Le
Review №5

Nice place to be staff friendly to assist.

Ja
Review №6

This is my local Hyundai where I always get my car serviced. Booking is easy and my services always happens in a timely matter and I receive a call when my car is ready.

Ar
Review №7

Customer service was good. My questions were answered and the guy from the car parts office was helpful.

Ke
Review №8

Great to shop here staff always willing to help

Ch
Review №9

Excellent service ....Thankyou Nadinia ..

Nk
Review №10

Second time taking my car in for service at this dealership. excellent service all round.

di
Review №11

Hardworking manager he wants things done in time .Keep it up Sir I will come bu from you on my next purchase

Mi
Review №12

The service I received was impeccable. A special thank you to Zack, ask for him when you go!

Ch
Review №13

Great service.

Co
Review №14

Good Service, Great Deals. Great Trade Assistance.

Na
Review №15

Ask for Zack. Most amazing service everytime from this gentleman. Look after him Hyundai :-)

Sa
Review №16

Woow nice one I was there now. You guys you doing good job I really appreciate that God bless you 😗

Jo
Review №17

They are probably very good at what they do, but customer service is so bad that I cant even acknowledge that. Really need to train their staff the basics of keeping their customers happy.

Ts
Review №18

Good area to service your car or buy a car. Bra Zack for the services, will provide you with great service and car advise. Goldrick for used car sales. You can trust him but not too much, hes a salesman after all.Bought my car here as a second hand car and have been servicing it with them only for the past 2+ years. Its very expensive to service the car on cash as opposed to using a service plan, my advice, get one and save for replacement parts. Had to pay 7.8k for the 90k service with only the battery replaced on my 2017 Hyundai i20.The car wash was bad this time around. Normally they do an amazing job washing it thats why I used to not take my car to the car wash on the week of service, this time around I had to take it to the car wash the very next day after service.

Mp
Review №19

Good place to buy cars from. They take care of their customers

Ri
Review №20

Brilliant service and a beautifully cleaned car!

Ch
Review №21

Looks cool

ka
Review №22

One of the big dealership in GP

Tr
Review №23

Good staff and very friendly

Th
Review №24

My car had a problem with the boot lock. I was assisted by Lesego Komane. Im very happy with the service. I will definitely service my car at Strijdom Park from now on. The best team ever. 🙏🙏🙏 Keep up the good work. 😊👌

Ts
Review №25

Very friendly staff members who are smiling and ready to assist...

Sa
Review №26

Best service, best deals.

br
Review №27

Great work

Ja
Review №28

Staff were very lackadaisical and reluctant to help.

Mu
Review №29

Received great service from Mohamed Jacobs when buying my car a few days ago. He went above and beyond for me to seal the deal. My license had expired and had to be renewed, my bookings for renewal was still a few days away. Instead of waiting, Mohamed did everything in his power to ensure I get my temporary license. This included taking me to the traffic center and waiting on ques, which took the whole day. Should you want to buy a car, Id highly recommend you contact Mohamed. This is one sales representative who will go beyond his role to assist.

Na
Review №30

Very friendly and helpful staff members.

Vi
Review №31

Awesome service to a friend

Cr
Review №32

Very cool nice branch well mannered staff excellent customer service

ka
Review №33

One of the best dealerships in Gauteng with they own service department

Ad
Review №34

Nice staff, making the process of buying a car simple

is
Review №35

Good service

Ma
Review №36

Good and nice cars

Ma
Review №37

Just collected our new Hyundai Venue . Happy Family . Excellent service .

An
Review №38

A service may be done proficiently but do not expect proactive attention or any feedback at all from the staff. I am waiting over a month for any communication on a part that needs replacing. Despite my numerous calls i am always told the quote is coming, the quote was emailed to me (untrue), etc, etc. I am now gonna try bryanston.

My
Review №39

Really great service from the service department. Also had a part to replace under warranty. Called me when it arrived. Arranged a lift and car came back clean even though it was only a small job. Thanks guys.

Bo
Review №40

Workshop under renovation

Va
Review №41

Very overpriced! Labour was as much as the goods, would not visit again

Ro
Review №42

They were helpful beyond belief! Exceptional service, everyone was so friendly. My car runs so smoothly after the service done. The fixed what was asked for. Really good service

Ma
Review №43

Service and quality is awesome. I hate the fact that they never give you a price with VAT included. sometimes the difference in price could be quite significant. We are consumers not other companies coming for service. VAT should be included in all quoted prices.

Mu
Review №44

My Hyundai ix35 went in with a fixed windscreen and came out with a cracked windscreen. I was told if there are chips (that means every car) then they are allowed to break the windscreen on their hoist which twists the car.I am so sad, I bought my car there and it has had every service for 10 years there and this is the response when they know they actually broke it!! I liked going there and now I have to go somewhere else.

Ra
Review №45

Lots of beautiful and exotic cars,wish I couldve owned any. 😂😂

Mi
Review №46

Good service. Were willing to investigate mechanical noises coming from my car which had been overlooked at a service in another Hyundai Service Department. Eager to to help and explain every thing about what work was executed.

Ru
Review №47

Dont keep the parts you need . Honestly . They are not even sure how long it will take if you order the parts . Just really bad service .

Co
Review №48

Excellent

Th
Review №49

Was my first time services the car there but overall devices not pleased

Mi
Review №50

Customer service is poor. Unfortunately I cant recommend.

Ti
Review №51

Great place

Th
Review №52

Love it

Ke
Review №53

Talk about the horrible customer service from the lady called Nokuthula and her manager Klaas until this day they are still running around with no clue for the car that was purchased the 1st week of January 2020. They still haven’t find or try to replace the spare keys for the car,Actually from day one they showed us very bad customer service. I don’t even know how he qualified to be a Manager there.

Ha
Review №54

I took my car for a service and upon my arrival I was informed my car had not been booked, it appears as if the lady didnt make the booking. Thanks to the friendly staff a plan was made and my car was taken in. The customer care is excellent

Qu
Review №55

Very disappointed Hyundai dont have spares for a Hyundai sonata

Cr
Review №56

Very impressed,big workshop, big display of new models , second cars sales , nice people , nice time to spend around!

Le
Review №57

Even though I could not manage to book a service with them (not answering the phone several times) and I had to book through head office, the service and communication after booking in the vehicle was great.

El
Review №58

Thanks for the service on the car. It was stellar and loved that you kept time.

Gr
Review №59

Bought my car 8 months ago, had excellent and friendly service, everything done for me by Ian , deserves the 5 stars, recommend him if buying a car, the service dept Zack and Lesego great customer service, , VERY EFFICIENT GREAT CUSTOMER CARE, strydom park deserves 100 STARS WELL DONE GUYS

An
Review №60

Could not get my vehicle to them on the day due to unforeseen circumstances. Tried to re-arrange...got cut off 5 times trying to speak to a service advisor. Then the service advisor involved gave my driver who dropped the vehicle off, lip because it didnt come in on the day arranged. Very unprofessional. Thank you to Herman (the service manager) for his helpful manner though....I suggest the staff change their attitudes. I wont service a vehicle there again

ma
Review №61

Good

Je
Review №62

Awesome dealership.

Ge
Review №63

Good place

No
Review №64

So happy to be purchasing a car under a with a new brand, my broken radio was taken in from this dealership, the lady said its covered under warranty, along the line they say its not, and they will be charging us for running diagnostics, not even an apology! Just one excuse after the other!Rubbish service... Never again Hyundai

Le
Review №65

I loved this service centre, so efficient! They addressed all my requests and went the extra mile. Thank you for a great experience. Only downside is the fact that you guys dont have enough drivers to drop customers off @ their various destinations.

Le
Review №66

Did a drop off here.

El
Review №67

My 30k km service was ok nothing to write home about. The previous one 15k km was a disaster someone had lunch on my seat leaving there a lot of yogurt? I didnt notice while entering the car so my trouser also had some lunch. Even now i have a beautiful stain remaining on my seat after many tentatives to remove it.

De
Review №68

Bought a second hand i20 from Hyundai Strijdom Park. The sales person I dealt with was professional and polite. Met the management team on delivery and found the customer service impeccable. I would recommend this dealership when buying a car

Jo
Review №69

Excellent service center never go anywhere for my services on my car.

Ma
Review №70

Horrible service and lacks accountability

Sp
Review №71

Thier customer service is the best,and they always the lastest cars model

Al
Review №72

Zach Kotela, takes ownership of his own work.Very patient and knowledgeable. What a gem! Thank you! Thank you!

Bu
Review №73

Dont even deserve a star for their service.Took my car in for a service last year, they broke off the air filter pipe and refused to fix it. Dont even want to believe that it is their staff that broke it.Try calling them for a quote, youre just transferred from one person to the other. And then eventually, your call gets cut.Walk-in service is very unwelcoming. They dont treat your car well. The manager is nowhere to be found.

Fe
Review №74

Good

Er
Review №75

I came in to Hyundai to fix my steering column which they duly did to the tune of R7700. As I drove out of the service centre I noticed a knocking so i immediately turned back. The guys looked at the car and said to me that the problem was that my top shocks had gone and it would cost amount. I drove out feeling devastated but somehow thinking that this wasnt right. I went there again in the morning and said I am sure that the problem is with the installation of the steering column because the knocking felt like something was loose. Again they took the car for the day and told me that the problem was the top shocks and they would very kindly discount it to R7200. I rejected their quote. Somebody told me about Car service city. I went there and it took them all of 10 minutes to fix the loose thing that was caused by the installation of the steering column. They confirmed our suspicion that the shocks were fine and my car is now knock free. They also didnt want to charge us but we gave the guy R200 because he just saved us R7000 from the crooks at Hyundai. So either they were outright dishonest and took me for a stupid female who would just fall for their nonsense or they were totally dishonest and looking to make a fast buck. Either way its a total thumbs down for Hyundai Strijdom Park.

An
Review №76

Very kind attendants

Ro
Review №77

Great service. Very patient and helpful employees!

Ja
Review №78

They used to be very good, but the last few times I have only been disappointed. They dont even phone for customer satisfaction any more. I think they have given up on pleasing anyone.

No
Review №79

The sales manager from the used cars is a very cool guys and he really knows what hes doing.

Do
Review №80

Helpful, Courteous, Efficient st reasonable prices

Te
Review №81

Recently when my wifes Tiguan TSI started playing up with a mere 80,000km on the clock, I persuaded her to look at Hyundai with their exceptional warranty and reported reliability. Since then the Tucson has been firmly on her radar.I then picked up a used Hyundai H1 bus for the business and turned to Hyundai Strijdom Park to start getting it in ship shape and all niggles removed.Quite honestly, I have been left stone cold by my customer experience - from having to have your VIN number for a simple purchase such as a wiper blade, which probably any spares shop can give you in a flash, to booking in for a service before a long-weekend trip and, only when the bus was to be collected, being told that none of the extra work could be done as they would have to order the spares.Not impressed.... maybe there is some truth in the old saying Everything keeps going right, Not-Hyundai-but-that-other-famously-reliable-Japanese-brand....

Na
Review №82

Great Service. Very helpful staff

Ma
Review №83

Service mt car here usually and im normally happy with the service here. But with my last service i wasnt happy at all waited for 1hr 30min before my car was done. The carpets had grease ob them and the car was was not satisfactory too.

Ke
Review №84

Friendly staff and speedy service. Picked up parts, quick and painlessly

As
Review №85

To be honest, my first and second encounter with this dealership was pathetic! I hated Hyundai just because of the service I got from this dealership. Sales and servicing was pathetic. However, I recently visited this branch for my first service on my brand new Hyundai grand i10. I did not want to go there after the terrible service I got from them but was asked nicely from their GM to let them redeem themselves. So I took my car in and everything went GREAT!!! Herman, the service manager was extremely helpful ,polite, understanding and did everything in his power to assistant me with whatever I needed help with. Along with Him, was Tyrone who was an absolute pleasure doing business with. Very friendly, answered any question i threw at him and even brought my car up to the door. Hyundai Strijdom Park, you have certainly redeemed yourself! Look forward to seeing you again at my 45000km service :-) Thats only if youll going to pick me up from work again LOL

Af
Review №86

Quality workmanship and all round service.

Vi
Review №87

Ernest is a super star, always giving the best service with a smile.

LE
Review №88

Good suppliers indeed

Da
Review №89

Team is always kind and helpful. I can recommend anyone to Strydom park

A
Review №90

Only branch to find the problem on my husbands car after it went back to other branches more than 10 times the first year. It was a broken shock....

Mi
Review №91

Worst customer service ever experienced, lots of lies and deceit from the sales man to the DP. DP has no experience in customer relations at all. Instead fixing the problems that they agreed to fix when the vehicle was purchased they suggest you go to the ombudsman or they will buy back the vehicle. 1st and last time I use this dealership. You rather go to the WeltevredenPark Hyundai where the service is 2nd to none.

Te
Review №92

Im literally sitting here for an hour waiting to collect my car that was ready at 3:00pm... Its now 6:00pm waiting since 5:00pm. The place is closed now. The service agent is busy but damn what kind of process is this? One guy that can help? 🙁

Jo
Review №93

I visited to get some technical advice on our own 2011 Hyundai and was assisted by the workshop and service manager who had so much product knowledge that he could immediately tell me where to look for the fault.Will be back in future for my new Hyundai H1.

Cl
Review №94

I have been a customer of this branch for the better part of 10 years. Over this time we have bought new cars, serviced our fleet and always remained loyal. Our only request, provide excellent service. Today was the final straw, service at this branch has deteriorated to the point where I am moving my business to Hyundai Fourways. The DP as well as the service staff have no customer relations skill, I leave messages which are never returned. I have been waiting 4 weeks for a pipe for the oil pump and the last straw yesterday was when I was told to bring the car in so they could remove the damaged pipe and send it to a guy to see if he can match it. This is how the service adviser decided to cover for his own incompetence. Knowing full well that we only use genuine parts, he was prepared to void the warranty on our vehicles so that he could cover the fact that he never did his job. After this amount of time, it is sad to move on. I hope somebody at Hyundai sees this and takes action to fix the mess that is at this branch.

Er
Review №95

Quick assistance

Co
Review №96

Recently bought a second hand car from this branch, and received wonderful service from both the salesman and the finance lady. They were very helpful and polite, and went out of their way for me.

Na
Review №97

Got a great deal on a major service.

Dr
Review №98

Terrible service

Ma
Review №99

The staff at parts sales are very friendly and helpful.They went the extra mile to find the part I needed

Nt
Review №100

You will wait a life time for a courtesy shuttle!! It got to a point where one had to take an Uber, pathetic really!!

Information
100 Photos
100 Comments
4 Rating
  • Address:N1 Highway, Strijdom Park, Johannesburg, 2194, South Africa
  • Site:https://www.hyundai.co.za/dealers/strijdom-park
  • Phone:+27 11 791 4441
Categories
  • Hyundai dealer
  • Car dealer
  • Chauffeur service
  • Used car dealer
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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