The caramel buns and the koeksusterd were so fresh they were still hot. Loved them
On 26/09/21 I made a purchase at the store. Bought a chocolate cake and samosas,the cake was okay but some of the samosas were very old and even turned black inside already.This was my 1st purchase at the store and I wont be returning there ever again.
The best eggless cakes in Joburg.
Well the place is not to shabby, could do with an up grade, in my opinion. There raks are, neat and tidy packed. And there cake 🎂🍰 and biscuits look good and delicious. But parking looks like a problem, because its virtually in the street.
Always fresh. However, the prices of some items have increased drastically. Few years ago the Caramel bread was like R 15. Now the small is R 50
Nice Cakes Ive been buying cakes from there for the past 7 years. I love the milky bar one
Amazing breads and delicacies. Keep it up. Every visit brings back great memories of this store. Keep it up.
It has everything confection good
Love the wide selection available.
I have been patronizing this bakery for years. A superb range of freshly baked, exquisite looking delights are available daily.
Good quality. Decent selection and good service
Nice products. Well stocked.Good service
VERY GOOD 👍AND VERY NICE FRESHBAKAR BUTH but is expensive
It was ny 1st visit. Everything was perfect. Your koeksisters are divine. Your red cakes were not very fresh and they are my absolute favorite so I was a tad bit disappointed. I will give your bakery another try tho. 😉
Lovely bakery, alot of delicious goodies, koesisters, rolls, croissants,biscuits and much more. Got some burger buns that just came out of the oven, kids and I cldnt resist having 1 there and then.....with no spread, it was yummeee
Love their stuff. It is fresh. Staff are very friendly and helpful
Amazing bakery and amazing staff and yummy cakes of course ❤
The people there lie and say its fresh cream stuff when its actually imitation cream yuck!!! Butter buiscuits are not pure butter its magirine!!! Dont mislead people in false advertising. Ill never visit this place again !!! Please dont waste your money here please go somewhere else this place is not worth it !!!
Hanover sells all the really good confectionery here in Joburg! 👌
Service is always a hundred percent fresh cakes al the time never disappoints
Loved it,Friendly and very helpful staff,
Not many items on the shelf but this was because we went there early.
Gone down from what it was. This was the best place for the original Hanover Bakery products. Previous owners, mom and dad knew them well, and we loved coming here. Clearly not anymore because even if they follow the recipes to a T, it wont come out the same if you dont have that passion and drive. The sugar coated rolls were the best. Not the same anymore.
Butter biscuits are actually magerine biscuits. Very disappointing.. the fresh cream used is also not pure fresh cream. Wont visit this bakery again.
The tastiest cakes and breads in town
One of the best bakers in jhb lover caramel drippings that they put on everything
Bakes goods are delicious and the staff very very helpful! Thank you!
Fresh baked item . And much more
I love the koeksisters
Staff are so welcoming and friendly. Always ready to help. I think because I frequent the bakery so often they know exactly what I need. Breads and rolls are always fresh and light
Nothing extraordinary. prices just getting higher and higher
Theyve got a wild range of bakers confectionery I enjoyed the big Vanilla Blueberry cake 🎂. The samosas were a let down corn and cheese was so dry
Stale stuff. Naan was actually gone off a few hours of being bought. Used to be a top notch bakery but over the last few years, its horrid. Dont waste your time abd money here
Something for everyone. Fresh and delicious
Very dissappointing, drove 12kms for stale hard cream donut! Too much effort to even go back!
Very nice love the service and the products sold there
Mouth watering treats,lots
Good customer service and a received a freshly baked cake, appealing to the eye and good taste.
Love the fresh baked goods get them all the time
Definitely a must visit!!! Their chocolate cake is one of the best around! 🤤
They sell the most nice fresh cakes ever
Their cakes are fresh and not sweet at all. I also love their croissants and rolls.
Its very good bakery
Nice food, great service
Very nice and well priced
Fresh products excellent service
Good bakery but a bit expensive
Hanover street is a very busy street with both traffic and pedestrians. Its also among the popular bakery like Hanover bakery which is also opposite the biggest Mosque called Mayfair Jummah Masjid. I love this street ❤️😍😍. Please put it in your list to visit one day.
The service was poor I waited 10 minutes in a que to order a cake they still made me wait another 20 minutes because no one could take my order.
Delicious biscuits and cakes.Great service and clean store.
Great bakery. One of the best.
Always yummy
Delicious cakes
Yummy food
Love their caramel loaf
Awesome variety abit pricey
Fresh baked outlet
Yummmmmmy
Hanover bakery for me was great place to be
The rudest manager Afzal. We travel a distance to support this business and have been doing so for many years. The manager Afzals attitude to customers is totally unprefessional. He is extremely rude and screams at customers. Unacceptable. I will not bother to shop here again because of his attitudeUnfortunately I cannot find a reply option to the response received, so I will reply here. Your arrogance knows no bounds. The 3 star rating is for the products on offer and its your rude and arrogant behaviour that is the cause of the 5 star short fall. You claim that you limit the number of staff due to Covid protocol when in actual fact you follow NO covid protocols in store with regards to social distancing, by your own admission of and I quote a very busy period with a line of customers. Well actually we were 4 customers, hardly a busy time but too many in that small space. So instead of limiting your staff, you should limit the amount of customers you allow in store at a given time. 2 of us needed 1 cake from that counter which wouldve taken all of 10 seconds to hand over to both of us.So let me tell you the truth of what actually happened and not your sugar coated version trying to make you look good. I turned around to you and one other staff member, the 2 of you were busy packing goods onto a table. Something that couldve been done after serving customers.At NO time did I yell out to you and you most certainly DID not reply politely because if yiu did there wouldve been no need for this review.I asked you very politely if there were any other staff that could assist us as we only needed 1 item. You turned around and very loudly and rudely said, We all busy. You must wait. Cant you see we doing things. Hardly the response a manager should give to a customer. Had you been polite I assure you this review would not have been written.Now to clear your misinformation. It was the lady next to me that told you that you should hire more staff. Not me. And none of us were rude in any way.At this stage you had 3 very irate customers as we were all standing around for over 5 minutes. For something that couldve been handed to us in 5 seconds.The lady working along side you came over and assited 2 of us in under 10 seconds and resumed her packing when you ran away to the back. She was so embarrased by your outburst she did what a good manager would have done, despite NOT being the manager, and came to assist the customer.Please dont try to justify your rude behaviour. A manager needs to resolve issues not create new ones. You go on to talk of the positive reviews. You also chose to ignore the 1 & 2 star ratings you got and most of the high ratings and mine included is for the product and not the service. However no matter how good the product no customer wants to be treated in such a rude manner as you were to 3 of your customers.
Not very good tasting stuff after new management has taken over
Always get the best service ever, love their fresh cakes as well🤤
Mmmm everything is yummy in that bakery its so👌
I really loved it.Cakes are fresh.Great service.Thank you!
Bought stale cakes and pies
I love their various flavors of cakes, they taste Devine.
Where to begin, their cakes are melting moments on the tongue, savouries not too spicy not too bland just right & the service is welcoming. Definitely a place to stop by when you in the neighbourhood. Dont blame me if you leave with half of the bakery
Yummy cake
Hanover used to be a fantastic bakery . I have noticed a change in management and also the cakes is not as fantastic as they should have been. Management could also do with a course on customer courtesy. Non exists.
I bought a black forest cake today at a top hat price, and it was expired, its not the first time. the sponge was old, hardly any cherry flavour , very disappointing. will not be going there again!
I dont know where to begin from my experience youre the best backers and I love buying there is close to my work place but today Im really disappointed with your cake Bar one (Choc) Round R160 11:45 I cant even finish your cake theres no taste and more cream also melt when you eat 😳😳🙅☹️☹️☹️☹️
Friendly and welcoming
Tasty custard pies
Its was good bakery they care about customers
Nice cakes
Good variety of Confectionery and really quality as well.
Nicee
Good variety of cakes and breads
Always a pleasure shopping here. The cakes are amazing
The stuff is so fresh best place to buy cakes will get your money worth!
Hanover Bakery bakes the most delicious cakes tartsThe long cream donut and baklava cigars are so tastyDefinetly worth the drive to Mayfair ❤
Best place for cakes. They customise cakes at economical prices. The cakes are fresh and tasty. You can also find other bakery stuff, savouries and cold drinks.If you wish to order a cake, you can place an order in advance on phone.
WOW! delicious pastries
Excellent sevice
Simply amazing. From service to the quality of the food.
Amazing biscuits and cakes .. I loved them. They deserve my 5*
When buying bread or scones request for the same day otherwise theyll sell you the previous days stuff
Good quality bakery. A bit pricey but worth it for those with a sweet tooth.
Very nice place enjoy their bakkery
No complain
This place does not care about its customers,I bought a cake and we sent them a picture.When we collect my cake they said we didnt send them a picture and we did .We had to wait half an hour for them to put the picture on (they said it would take fifteen minutes,but it didnt ).The service was really bad. I wouldnt recommend it
Absolutely divine baked goodies..friendly professional staff
Very Bakery with Fresh Bread and cakes daily.
Best cakes ever