The customer service is pathetic, went there with Hubby on Saturday 16/10/2021, we went to the showroom for new cars, for the past 10 minutes there was no one to offer assistance, there were 2 guys that just looked at us. so i called in to log a complain but all the manages were not at work. this is not good. no customer service at all. so disappointed.

Parts department is not very customer centric. Waiting for a part that is supposedly coming from Kempton part for two weeks is just not acceptable. Having to go back and forth to check on it because no one from the department reaches out even after you have made full payment is disappointing.

Nicole Matticks was a star in assisting me in my purchase of a T-Cross. She explained the whole administrative process and supported a good trade-in price for my previous vehicle. Thanks Nicole!

Thank you so much for fixing my cars handbrake and excellent service. Im impressed Ill always take my car to you as it was my first time taking my car to you.

Loved the place didnt struggle for weeks to purchase a car it took only 3 days so yes they know what they doing much love for the lady keep up doing wonders best sales lady nicolene keep it up ur de best

Quick help especialy when you got a vin number with you for parts

Very poor service from Mr Leon Chetty an team.Took my car in for a service on 3rd July 2021 an honestly it was less than pleasant. Did not check my vehicle as proper as promised and my vehicle came back with dirty finger prints. When Mr Leon Chetty contacted me he pushed blame towards me saying it was my fault.

Felt awesome being among Gtis & the top Volkswagens. I wish to work here one day. A Volkswagen fan from 5 years old.

Excellent service I received

Im still waiting for a quote for nearly a month. Wont visit again.

For the love of VW cars and the maniacs of the Vrrrrrrrr pha. Then Volkswagen motor vehicle is for you

Great service but what a mission to find the entrance. And difficult to find the parts area then even more difficult to find the cashier . They need better guidelines or signs

Whats a good customer service! Was so impressed with the help I recieved

Great service advice and great vehicle services. Staff is friendly and very helpful. They go out of there way to help you and to give you a very good user experience.

They were quite slow to respond when we arrived. No one at to point us in the right direction or tell us who to talk to. They were still pretty friendly, so average stars.

Very impressed with the service and overall experience at Lindsay Saker Edenvale Service Centre. I would highly recommend them!

Excellent service from Leon and Moe.

Very professional service. Feel peace in the mind when you bring your vehicle for service.

Very good and excellent service. Very proud of VW Edenvale. Dylan and Lucy make a good team.

Great service

The service was Great 👍🏻

Excellent services

Great customer service and covid-19 100% compliant

Bought my car here , takes 2weeks to order my parts and once installed they did not do it properly, when they registered my car they accidentally registered to other customer , they asked me to take it to roadworthy for them as they didnt have a driver or time , takes me almost 3hours to do it , and once everything is done they never replaced my number plates i had to tell them and they did it , dont believe that they checked everything they say , 1 star as they gave me new tires for the vehicle , they have all my details if someone needs to contact me about this rewiew . I know the parts were wrong installed as i took it to a different vw garage and paid for something that shouldve been right .. very disappointing...

Great service and waiting area you are well catered for

Placed an order for a part collected it... done.

Careful with them as apparently I was overcharged on my service. So if you dont know much about cars or prices dont send your vehicle here.

My car went in for a service 26/06/2020, I was then called and told that my cars battery was experiencing issues. This was very worrisome as my car had no issues with the battery prior to this service and that my car is just over one year old. Only then to be called an hour later to tell me they contacted the wrong customer and my car was fine. Then when I went to collect my car they still joked about it.

As always, fantastic service received from the entire team there.

Service was excellent

Extremely friendly staff , very attentive and their new car showroom is packed with great looking stock

My baby feels brand new after getting her major service done!!

Great customer service, thank you.Service Advisor - Leon, communicated well.

Great service from Greenstone, Gabriel and Alard really know what customer service is... Thank You🙏

I never experience any issues when I take my car in for service. Korisha attends to all of my concerns and ensures I get the best service.

I bought a T cross end of June which is suppose to come standard with a data plug. the salesman said they didnt have they will call me once they have it 6 months later I still dont have it and if I ask he says he doesnt know when they will have it . I am truly disappointed at VW Edenvale.

Every time I deal with Lindsay Saker Edenvale, I am astounded by die fantastic service they provide. They go above and beyond to exceed their customers’ expectations. I am so grateful, thank you to the Team!

Excellent service

Caring customer service

Great service thanks guys

Excellent service from them, they are really helpful and do try to get you the best deal possible, with saying that I unfortunately had a few setbacks. Every time the vehicle came back from the panel beater there was a problem. I had to constantly phone them and try get things sorted. When buying my vehicle a few things were missing, my roadside triangle, lighter and the antenna. First paint job was half a job and I had to point it out NOT the dealer. The front logo was also broken after it came back from the panel beater. It started good and ended bad.

Poor service from sales team.

The service was great. One day all my 3 months problems were gone.

Fast service, but due to the COVID 19 the one security guard didnt wear a mask and I noticed 4 employees werent given hand sanitizer.

Awesome service

Good

Super quick service times!

Hi i would like to compliment daine in parts dept for his excellent service to which on a public holiday went the extra mile..i urgently needed parts as i was from out of town an got stuck with our vw. he made a plan and was back on the road the same day..commitment like this u dont receive from most dealerships hence i take my hat of to you

Visited the branch a while ago and was really let down by the service. (in comparison to other dealerships we visited on the day) The salesperson wasnt really helpful and it felt like he treated us like we couldnt afford the vechiles. Salesperson promised to phone us back (after taking our details), and the fact that he never contacted my fiancé or myself only reaffirms the latter. Its such a pitty because out of all the vehicles we went to look at on the day I was really keen on the VW. The other dealers in the surrounding area had much more informative and friendly staff who took us for a test drive etc. Hopefully in this instance the guy was just having a bad day. Who knows?Ive always loved VW and will definitely be looking at more models in the near future.... Just not at this branch. :(

In my experience the level of service from VW dealerships in Johannesburg varies. Lindsay Saker Edenvale is in my view doing pretty well: Very helpful and friendly technicians in the service department. Cant fault them.

The service is good even though I was refused pick up at my home.. I HAD TO BE DRIVEN TO A CONVENIENT LOCATION.. AS IT WAS CLAIMED IM OUTSIDE THEIR LIMITED KM FOR PICK UPS AND DROP OFFS, SUPRISINGLY THEIR DRIVER TOLD ME HE PICKS UP PEOPLE AT ESKOM...AND HE IS GOING THERE AGAIN ON THE SAME DAY.. WHICH BY THE WAY US IS A STONE THROW AWAY FROM MY HOUSE..

The service was very good, everyone greeted me. The only reason I have not given 5 stars, is because the keys of the vehicle I went to see was not on site.

Fast and efficient service! What a pleasure.

Best service ever and kind people. Would love nominate Wandile and Fundiswa employees of the year!!

Wont recommend Lindsay Saker. You can arrange with whatever you want they dont keep up to it. I wont use them again.

One of the finest dealerships in SA. Oettinger home ground. Loved the experience from start to finish. Excellent service, friendly and experienced staff. Total peace of mind!

My wifes vehicle went to VW Greenstone for a service (13 August 2019) and was contacted by a lady with regards to a stone chip on the vehicles windscreen. My wife was told that their would be no charge to her but would need to phone our short term insurance company and speak to a specific person to get the authorization. My wife did this and received an sms with a reference number and the stone chip was repaired. Not more than 3 weeks later my wifes car was back at VW because of an issue that could not be resolved during the service and the same lady contacted my wife to say that there were more stone chips on the vehicles windscreen. This is when my wife realized that something was not right as the car had no additional chips in the windscreen. Just to add salt to the wound, I received my annual claims history from my short term insurer and noticed that this lady (not sure which company she works for) through VW Greenstone had claimed an amount of R 3,737.50 for the stone chip. I dont want to point fingers but surely a stone chip repair with labour cannot cost more than R 1000.00 to repair. I feel that an investigation needs to take place into what claims these people are putting through on customers insurance policys.

Had a good variety of spares and knowledgeable staff

The sales lady was very professional. I liked it

Brilliant service great VW dealership

Excellent to have Zaf back. What legend, awesome customer service.

Outstanding service.

So I especially booked for service and VALET on 21 September 2018 since Lindsay Saker Edenvale could supply both withing my location. Only to find out at the collection of my car that there was no valet car wash done. Even normal car wash was not even done, car was still not vacuumed and dashboard cleaned. Only excuse I got from service consultant ON COLLECTION OF MY CAR IS that the guy working at valet left early that he had family emergency. Why was I not notified at the time family emergency occurred? It was my first and last time taking my car there! I am even uncertain that was the service done properly as well?

I have been using this dealership since its inception in greenstone. The staff are friendly and helpful and the service is second to none. They greet you by your name and make you feel welcome in their business. Looking forward to dealing with them for the foreseable future.

Very fast and friendly. Would recommend Quintin anytime 👌👌

I have never received such pathetic service in my life. I would never recommend this dealership to anyone exceptionally poor disgusting service.

The kindest, most helpful staff, in the best organised L.Saker in Jhb area.I have visited Edenvale. Midrand, Kempton and Johannesburg branches. Edenvale is by far the best according to my experience.Not even one grouchy person in sight. The staff and clients were all smiling real smiles and cheerful bantering filled the whole place

Fast, efficient service

Like to thank Irma for the excellent services. Made buying a VW very easy

Loved the service

They are the best. Excellent service. Pricing reasonable.

VIP service. No complaints from me

Awesome service as usual, very smart premises friendly helpful staff especially stephan and Jean. Quality work and service done on my cars numerous times

WARNING!!!!! NEVER BUY A SECOND HAND CAR HEREBought a R320k Vehicle from themStaff has no communication skillsThe sale comes first and the truth comes secondThere 110 point check counts for nothing , they couldn’t even pick up the exhaust is leaking at the turbo and one door lock isn’t workingLies on lies on..........The make you pay invoices the promised they wouldThey never putt words in wrigting even if you insist they doAll mouth no actionThey make you negotiate for better prices at Land Rover because they don’t want to pay invoices in fullThe manager promises to call you but he hasn’t even once in a monthThey ignore your calls!!!WORST SERVICE EVER!!!UNBELIEVABLE!!!!!

Got a friendly and helpful lady assisting us. Thanks Irma, youre the best.

Gerhard provided us with very good service. Showed vehicle at my home and provided good aftersales service on a pre-owned vehicle.

I received a fair service.

Professional knowledgeable staff who are ready to assist

Wonderful service

Great people with an awesome service...

Excellent Service

Friendly and professional service!! Honest sales people.

Walked into Lindsay Saker Stoneridge today. Didnt get any service. When we prompted one of the ladies to stamp our gate pass she asked if we were helped and we said no. Her response was ok. She stamped our pass and we left. On our way out the security guard was friendly enough to say goodbye and have a nice Christmas. Really disappointing service.

Like their service

Misleading and liars thats what they are , cheating people through and through.

Baught a BMW there, the service was fine, and the place was clean. But nothing that you wouldnt expect from a car dealer.

Needed to call 3 times before my call got answered. My call was transferred to Alicia and she then transferred me to Lucas. Both of the staff members was rude and should attend a customer service course and it seems like their systems are always off line. POOR SERVICE!!!!

Best service ever received from Lindsay saker greenstone...... Shaun is the best service advisor including alard

Best VW dealer in my opinion

Friendly, helpful staff and great service provided

Deals with Jason Blignaut and financed approved getting ready and exited to get my new van and next moment get a email sorry car sold to someone else...I tried phone yesterday and he dont answer the phone and dont return calls and today the email sorry car sold to someone elseSo i phone this morning and he is like very miserable with me ...Eish ... please be careful before supporting Jason Blignaut at Lindsay Saker Edenvale

Service team is excellent, very organized and efficient.

Very helpful staff. Good quality cars.

Helpful staff, great cars and vehicle servicing

I used to enjoy the excellent service received from Lindsay Saker Edenvale, however lately I have been less than impressed.Our rearview camera on our Amarok is once again not working. We had it replaced less than 3 months ago. It is currently being looked into.Now all of a sudden (not three days after my fiancè brought it in for the camera complaint) a part in the ignition is broken and when asked how this could have happened, my fiancé was met with, (am paraphrasing) well thats just the way it is and bring the car back on Monday.Now I am sorry, when a customer enquires as to how a part could have broken, your answer should be accurate and professional. If you do not know the answer, find out, and give the customer a call that very same day, preferably within the hour.The service from VW Lindsay Saker has gradually gotten worse as time has gone on.I am very disappointed, as I used to rave about how wonderful VW Lindsay Saker Edenvale was. Wont be raving or recommending their service department any time soon.

The best service EVER from Alard Gale.

One of the best dealerships in the country. Official Oettinger approved dealership in Gauteng. Widest range of cars to choose from. Great trade ins offered. Best service ever! Speak to Fabio Lazzari - DP of VW Lindsay Saker Edenvale. Always a pleasant experience working with Fabio and his team.

Good sales! Great customer care!

They friendly helpfull professional

Best service out of all of vw