Staff are absolutely amazing, Vee was most kind however our room was a disappointment to say the least, the expectation on the website, screenshot Vs reality in the photo. Besides our lovely view, a pillar, the bath wobbles and our loo seat was broken, also had to ask for loo paper🙈. We asked for another room and was told there were none available. The actual lodge is beautiful. Dinner was awful as was the chefs attitude. Very sad as we have always wanted to stay. Thankfully we are on to new pastures☺️

Brilliant staff and a extra special Manager Mr Vinod...you are the best person we ever met. Keep this wonderful service. The place is amazingly beautiful...very comfortable. Thank you to each and everyone that made my sons birthday so good. Thank you Patricia.

Zulu Nyala was absolutely amazing!! I enjoyed ever single moment of it and was very warm and welcoming, all the staff contribute to an awesome atmosphere and a relaxing week. Everything done at Zulu Nyala is done with passion and done by the staff to their best ability WHOLEHEARTEDLY!! I have no complaints at all,would definitely recommend

Won my trip at a charity auction in 2016, went on my trip with my daughter in Nov 2017. I had never been to Africa before and this place was a fantastic first trip destination. The room was wonderfully comfortable and large. the food was better than I had hoped for, and much cheaper than I had ever expected. our guide was knowledgeable and fun to be with. the animals were spectacular and the additional excursions were relatively inexpensive and so worth it. It has become the trip of my life, especially since we followed it with another week in Madagascar, but thats a whole another fantasy come true!

Absolutely wonderful place to stay. Highly recommended. Well worth the price.

Spending 6 days with my guide, Welcome, I really got to understand South Africa more deeply. The relationship we built gave my time at Zulu Nyala more of home stay experience, particularly the depth of conversations we had. At the same time, I had a gorgeous room overlooking the preserve with resort-quality meals and amenities.Staff is lovely and helpful. I have dietary restrictions and the Chef and his staff did a fantastic job accommodating it.I did one of the offered tours: the hippo boat and beach day in St. Lucia. S was offered in Sodwana Bay but with Wel

Rooms where clean. Food needs to be up to scratch with the buffet menu being very limited. Plumbing systems in their rooms needs to be sorted. Overall nice views could improve

We visited this place for 4 days and what an amazing time we had!!! The place is nestled in a beautiful forest with wild animals running freely. We enjoyed waking up in the mornings to a good breeze and spectacular views! My husband and I took a game drive for two hours and our ranger (Johan) was very knowledgeable and friendly. He took his time to drive around the bushes to find the best spots where we could see the animals. We even had the luck of seeing a giraffe drinking water!The staff was also very welcoming and friendly, particularly Melusi who made sure our stay was as comfortable as possible and that we got everything we requested. He was sure to make conversation whenever he could, very friendly guy.As for the food🤤 I cant thank the chef enough for delighting our taste buds throughout our vacation. It was delicious!! Definitely coming back with the kids next time!

Service was top class,staff were super friendly. Accommodation and buffet was of great quality..Well done to Management on doing a great job..keep it up!!

Amazing experience, top notch customer service !!!

Accommodation is great, but buffet menu needs to improve. Very limited. Not worth it. Management not very friendly.

Wonderful setting, exquisite suites, excellent and personal attention to guests,Devine cuisine, close proximity to Sodwana bay should one want to dive or deep sea fish , abundant game in pristine condition . Overall a wonderful experience.

Beutiful treasure right here , peace n quiet

The rooms were clean and spacious (the only positive thing about my stay)I was based in the honeymoon suite..room 19, the toilet wasnt flushing, had to call for assistance..Food was very poor.. when we booked, we made our dietary requirements very clear (lamb and chicken, no pork or beef). We received a response that our dietary requirements will be catered for. Dinner on the first night was supposed to be a buffet.. extremely poor. A buffet is a spread of items catering for all guests, there was 1 dessert provided, no idea what it was, didnt look appealing, no tag indicating what it was.. lamb curry was served, extremely dry and under salted. Hake was also served.. cold and no sauce to accompany itExtremely dismal service, and poor arrangement from the lodge.One salad was served, no variety at all.. how is this in anyway a buffet.. appalling for a tourist destination. I have been to so many buffets and to come here and see under 10 dishes being served was really disappointing. It was my mums birthday weekend getaway but it was ruined.. With no restaurants near the lodge or room service being provided we had to have the dinner at the lodge.Also, we are living through a time of a global pandemic. Being a health care professional, I was shocked to see no covid regulations being followed. No temperature checks upon arrival, no sanitizing upon arrival, no temperature checks at dinner, no symptom tracker forms, no sanitizers in the rooms, and most shocking was that the staff at dinner were not wearing masks. The chef did not have a mask on during breakfast time or dinner and she was making the eggs for breakfast ... which is utterly ridiculousUtensils were not being sanitized after use. It was a buffet and we were expected to use the same serving spoon after all the guests touched it without sanitizing it. Absolutely pathetic and no considerations for following the regulations.There were 3 cats present at the lodge which is disgusting in a time like this. Apparently they are stray however, they have names.. stray cats are not namedMy mum is allergic to cats and has a phobia tooUpon hearing that there are cats on the premises and that they do get naughty made her uneasy. We spoke to Vinod regarding our concerns for my mums safety and his attitude was one of ignorance and he showed no consideration towards my mums fear and the fact that she is allergic to cats. He had a very despicable attitude and was not  accommodating. My mum had a fracture on her leg which he was aware of and he told her that there is nothing he can do about the cats and suggested that she should run from them when she sees them. That was an extremely inconsiderate comment to make to my mum, rude in fact.. I dont think he understands what a phobia and an allergy means. He also lied about ghe fact that cats ate stray because the staff members did tell us that those cats are his... he definitely needs to undergo training on how to handle customer feedback and how to communicate in a way that is appropriate.On the morning of her birthday, the cat passed our rooms. We were on the patio trying to enjoy her Birthday morning when this cat literally chased us around the pool. I am not personally afraid of cats but I do not like them and am not comfortable having them near me. I could only imagine the trauma my mum experienced when it chased her around. We somehow made it back to our rooms and it sat at the door refusing to leave. We were literally traumatized and it dampened the mood at the outset. This could have made my mum sick as she is allergic. It is sad that this matter was not taken seriously by managementWe ordered a cake to celebrate my mums birthday and that was ruined too. My mum celebrated her 51st birthday. The cake had Happy 51th? That is simple English. How can someone get that wrong. That is simply disappointing and utterly ignorant.  It should have been checked.. really poor on their side.

The atmosphere is so cool and lovely.Good place to get away from the stressful lifes we lead ,at times you need a break ,and Zulu Nyala game lodge is the best place to go relax ,the staff very caring ,the food is excellent,thanks to the chef,and the game ranger ,enjoyed the game drive ,he make sure you get to see all the animal.love that place .

Good venue , lunch and dinner needs to be improved

Absolutely incredible experience

South Africa will steal your heart. Zulu Nyala provides the gateway to live within the world of the wilderness. It is breathtaking and humbling. The resort is perfect. The good selection, the service, and most of all, the happy faces every where. Thank you to Both Africa and Zulu Nyala for your graciousness of welcoming us to your world.

Great accommodation, friendly helpful staff

Amazing and friendly. The most beautiful animals and private reserve in SA

What a wonderful place to be

Very nice. As did most we won the trip in a silent auction. Sucked that airfare wasn’t included. Two safari’s a day was a bit much. Overall this is a very large property but animals are all the same after a few days. One thing that must be noted are the guides; they are incredible . They have great stories. All are super friendly and accommodating.

Only place in the world to see wild life in natural habitat.

Nice game dri e and awesome service. Very friendly people. Great wild life.

This place was great. The staff was great, the park was fantastic, and the overall ambiance was something out of a movie.

Rooms are good, so is service and staff are very friendly. Food could be better - you get tired of potatoes at each meal. B,L, & D is the only food available. Cannot purchase any snacks unless you rented a car and can drive to town. Reception staff could use more training. Due to no park-wide wifi, they can only communicate with guests via room phone. I guess they expect us to remain in the room waiting for their call. At initial check out was told a $3,500 Rand charge for airport transportation included both to and from airport. At final check out they added another $3,900 telling me that this was to airport and the other was only from the airport. So, basically it cost me around $600 US. Its not that this ruined my experience, but definitely affected my rating.

My daughters, ages 22 and 24 and I visited last June. It was an amazing trip. All staff we had contact with were professional, friendly. Our guide Chris seemed to love his job and his enthusiasm was contagious. Lots of variety of food at buffet. We stayed in a family tent and had wifi in tent. The grounds were well kept,clean.

An awesome experience, the best vacation ever. You have to love the outdoors and seeing all the animals. Each trip we would see different things the animals were doing and how they live. The rangers (drivers) are awesome with all their knowledge. Jaques was so informed about all the different animals and their habits. It was wonderful!!!!!!!!!!!!!!!!!!!!! Cant wait to go again.

Very happy with our visit! Bernie was a fantastic Ranger that will be a friend forever! Id love to go back! The staff are so friendly and appreciative!

We been there 4 friends we had really good time.the staff is very nice.the rooms are very clean.must to do the safari trip. there’s a lot of animals at the hotel area and amazing swimming pool.

Great starter safari. Very nice guides and lots of animals. Its a pretty small park and they dont have any predators besides one cheetah and a couple of crocs.

Spacious rooms. Only downside was no wifi in the rooms only in dining and reception room.

Actually witnessed a cheetah run and hunt impala! Great experience of true nature. Great food 3 times per day. Better than expected accommodations.

Very beautiful place to spend time in

We purchased this trip at my grandsons school auction. I must say we were prepared for a bad experience - however, it was great. The food was excellent. The accommodations were lovely. It was a beautiful setting. The safari grounds are on the small side but we felt like we knew the animals by the time we left. We visited two other game reserves that are nearby and this added to the trip and experience. Everyone is assigned a guide who takes you on all the game visits and arranges outside trips. We had Amon and he was wonderful. He was very well informed. He had information on all the animals, birds, trees, flowers, etc. You name it - he had the answer!! He was friendly and extremely helpful. We cannot say enough good things about Amon!!

Beautiful setting, really good food and lots to keep you busy. I got some amazing animal photos!

Great lodge. Outstanding staff & guides. Room could us some updating but I would go back in a second.

Loved variety for buffet meals. I tried lots of food that I would not have ordered. Great place except very slow wifi if any. None in our room.

Great atmosphere. Staff goes above and beyond to accomodate guests. Rangers are very knowledgeable and friendly. Musa made our safari adventure one of a kind

Staff are friendly and helpful. Good variety of game available for viewing. Rooms are clean and comfortable.

Great and ideal place for big Groups ,but be prepared to face mosquitoes all night long...and bring your own insects repellent coz the Lodge doesn’t provide...

Private game reserve in the heart of Zululand. Great variety and diversity of species and habitats. Friendly lodge and gate staff. The lodge over looks the acacia thickets with Jozini dam in the distance. Many activities to choose from in the park and also the surrounding areas.

1st please fix the roads other than that you deserve a 5 star 🌟 the is perfect and it meet our requirements and holds our ways as the Zulu Nation

We stayed at the Game Lodge after reading reviews. Like everyone else this was won in a charity auction. The Game lodge was on the reserve and very quiet, the room included was small with twin beds. We upgraded to a bigger room by the pool which was well worth the $500 fee. They put you together with same guide and guests for all safaris. Which in our case was fantastic! The other people in our group stayed at the Heritage. None of us split time between resorts. We viewed the Heritage grounds as well. So pros & cons:Heritage Lodge:Bigger apartment size rooms no upgrades necessary. Grounds are immense with beautiful gardens, you can drink the water, more crowded. Outside the reserve.Game Lodge:Inside the reserve. More intimate. Our food was fantastic (did not eat at Heritage). You get two bottles of water daily, after that you will need to purchase water when dining. Very quite mountain top setting at pool and dining area. Some animals on grounds. We had monkeys, a family of Nyalas, and ran into warthogs.Both venues were great so I dont think you will be disappointed at either. The tents are right next to the rooms at Heritage and would be my last choice, their only difference was a tented roof.Take warm jacket for early morning safaris and take money for tipping your driver. They suggest $200.00 per couple for driver at end of week. $10.00 per person ,per day for the rest of the staff.(You can put these on your bill). We tipped our maid extra and gave a tip when ordering wine for our meal. (The wine was very reasonable). The extra excursions are pricey but I highly recommend you go to Pinta to see the lions and their beautiful reserve.

Amazing views from the top of the mountain. Relaxing pool. Decent restaurant

Peace

Great views. Decent food. Welcoming staff. Restaurant staff could be better, and there is no wi-fi in the rooms.

I cant wait to visit again

Dangerous game drives. They are disturbing the animals with cloesup driving. We got attack twice by animals. Bur thank god nobody got hurt.

I had the best time of my life

Super deco!!!!super place to enjoy the vacation

Its so awesome they truly cater to you

Beautiful accommodations, safaris, staff and great food

Beautiful views and awesome service in the dinning area.

One of the most amazing trips we have every taken

Feb. Low numbers of people and all the great animals

Beautiful venue, great view a and stunning sunset

Africa is dying. Drought and agribusiness will surely kill it.

Small reserve was disappointing if you have previously been on safari, but location and staff great.

Wonderful experience, not to miss.

Best place in the world

Great place

Excellent

Africas hidden gem

This was amazing !!

Excellent

Awesome

Exceptional

Experience the magic of Africa

Busy building

AMAZING

Fabulous and exotic, this hotel is a must!Do not expect the latest technology, this hotel is in the middle of nowhere, more precisely in the middle of a reserve. There is everything essential: the view, the calm, comfortable rooms, Wi-Fi, a swimming pool with a superb panorama. It is difficult to ask for better. Its hard to have something better.

Very nice safari with lots of animals to take great pictures. Kitchen - and lodge are great. beautiful setting

Rooms rather sober but correct for a few days. Very nice pool with a nice view. Beautiful park.

Nice park, unfortunately not so lucky with the animals

Warm welcomes. Lodge on the edge of the park. nice room with all the amenities and more. AC system. The buffet restaurant is quite excellent. The safari organized property with friendly rangers who has heart to do see as much as possible to their customers. comfortable jeep. Animals galore. They do not hesitate to go off-road when the opportunity arises.

Great place, idyllic setting, despite slightly higher rates

AMAZINGMagical place in the middle of nature where you can meet zebras and impalas around your lodge.The safari is to be done in the early morning!

I would come back without hesitating. The most beautiful starry sky for life! The nyalas, warthog walk around your room. Its almost irreversible!

Very nice establishment in the middle of a reserve where animals will surprise you. Strongly advisor

Very beautiful lodge, clean, nice amenities, animals (antelopes, warthogs, ..) are visible from the pool! Great view of the lodge and quality meals.

A very good lodgeA very good lodge but remote (thats to be expected). Superb setting.Bedroom with two double beds. Modern air conditioning.TV screen. Kettle. Safe. Hair dryer. NoFree wifi but poor quality at reception. Two computers available.Room with perfectible cleanliness. Hair in the shower.Swimming pool with beautiful view. Very decent buffet restaurant as well as breakfast.Shop at reception.

Very nice hotel. The rooms are beautiful and comfortable. The service and the restaurant are of quality ...

Good hotel, welcome.

Beautiful lodge

Fantastic

Great

Gorgeous