Like most Nandos this stores decor is modern and attractive. The staff are friendly and efficient. We were welcomed into the store and directed to the person who would ring up our takeaway order. Our food arrived quickly and the order was correct. Food was fresh and tasty. Would definitely recommend a visit there.
Fast friendly service. Fresh food.
I was very disappointed with the quarter chicken meal. The quarter chicken size was disappointingly small not its normal size. The hot pot was slap dash
Good and friendly service provided by cashiers, but I think a now and then checking up of diners will be a plus to compliment the initial service, I saw a couple coming in, went straight to the table ,not knowing that they should order first before sitting,if there was checking of patrons ,someone wouldve have picked them up..
Quick and great service. Even forgot my bank card and I went back. Found a friendly waitress who kept it safe for me ❤️
Fantastic service and great food. Nandos just the way I love it.
Awesome mid-week dining with my little girl!
Very good experience and very neat and the service is very fast
Very clean and they provide good service... the food was amazing and well prepared 🥰
The food is awesome, they follow all covid19 procedures
Excellent service. They really do adhere to COVID-19 protocols. Good chicks🤭
Placed my order via the app, arrived and had to wait a while as they were rather busy. But the order was correct and food was on point. Thanks for great service
Its crazy how expensive this place has gotten. And the meal sizes are even more smaller. After being out of the country for 2 years Nandos is the last place I would ever eat at again.To top it off the owner feels he can hide behind a screen and tell clients to send there complaint to HQ. Its your store stop pointing a finger and own up to your actions.
Great good service great quality food.
Great food clean restaurant. Friendly staff.
In a nice spot. Great service
Nandos Eastgate take away is rather disappointing last month bought sit in plus take away only to get burnt chicken with no extra sauce as requested and half burnt chicken then rock hard wedges. Yesterday got a burnt share N tear. SO Disappointing
Went there yesterday. Got there to dirty tables waited and waited for the waiter to clean our table. Had to go and ask him to come clean for us. There was only 1 waiter in sight and he confirmed he was working alone. Finally our food came and our meat was dry and COLD. I was so disappointed as were we so hungry and had traveled long distance from our holiday to be met with such service.
Great and the chicken was fresh customer service perfect and quick service
Thabo, keep up the good job brother.
Their service is very good and they have a lovely deco.
The lockdown better was great it was level 5 great at level 1 price, a great experience during the masked times
Its a very busy place these days, however good food and safety protocols are adhered to
So great I enjoyed there
The food I ate yesterday was not appertising
Number one dinning centre
Delicious meal served here..and cleanliness observed..lovely
Not the best service in town,the food was good
Its a big and nice mall but it does not have games thats the only problem
We really enjoyed the grilled chicken with the tasty sauces!! The environment was quiet and very clean, the lady at the counter was helpful and respectful. I would like to go there again if I make it back into that area!
Very nice
Great service everytime without fail
They never disappoint. 👌👌🔥🔥
The service was great and quick. The staff is friendly.
Food was average, service very slow. Not the standard one has come to expect from this good franchise.
Good Nandos restaurant. Hardly have issues here. Best to phone or place your order through and pick up, as it gets very busy. Especially on the weekends.
Very good
Great staff and absolutely beautiful design.
It was great to be here
Great service 👏
Great chicken great place to sit down
A very welcoming atmosphere, love it.
Quick service n food is delicious magnificent
The food is wow
Service is just ok
The order system appeared to be chaotic and unorganised, we waited close to an hour for our takeaway order.
The service was great
Its always full and they dont follow the covid 19 regulations
Very goodThey get very busy. Usually providing good service, employees and managers seems to be doing well. Congratulations.The food is very tasty. They have a reasonable waiting for the food time, its usually clean and welcoming atmosphere.One of the best Nandos.Highly recommended, no doubts.😊👍
Fabulous
Excellent service, treat customers like kings & queens, very to get orders out. I would recommend anyone to go there anytime
Great staff and good food.
Super good
Nandos is one other shop which is managed to maintain their quality of service across all most of the shops this one in particular was is situated inside Eastgate Mall , I would give it 8% due to the fact that even though Im happy with the customer service they are when is to customers needs his not hundred percent I would give probably 30% but customer service once they see that you need help theyll help you hundred percent so I wear nice can be improved and also I think they are sitting area is always too full due to the fact that that is more tables them need to be there should probably remove about 10 tables from there and then they would be enough sitting area so that people can be arranged properly but otherwise Im very happy with this shop
The service by the tiller was good but the lady who brought our food was extremely rude, and impolite at all. We were directed at a table that was dirty and when we requested her to clean it she became obnoxious and did not want to clean it. She finally cleaned it when we treaten to talk to a manager on duty. But for some reason she left the floor wet from spilled cold drink. When I then decided to clean the table thoroughly my self and she got upset that am making her look incompetent. Very unpleasant situation. Nicely upgraded but very poor service.
Neat n friendly staff
Good place for quick bite
Even with the raise in prices, the cost of the meal at Nandos was still reasonable. The quality hasnt dropped- the chicken is still quite great- and the customer service was of a good standard. We will return there, and I would recommend it as a place to eat.
Service is good.
Very expensive and the meat was too little
Excellent
Its always great to be there and the service is fast
The experience was excellent...
Crowded some people are working without mask and few security staff
Great, gets better and better.
No customer service. We had to find and clean our own desk.
I had an amazing time with my family.. the staff is good and the service, but I think it is a bit small for a mall big as eastgate mall. Especially during December you can wait longer
That place is perfect place for family gathering
Is well open and have enough space, there service is really good 👌, enjoyed alot
Food was flavourless and the chicken tasted as if it was boiled and then warmed... Food was served cool. Garlic roll had barely any garlic or butter on it. Sauces were drowned In vinegar.... Chips were edible.
Good customer service
This franchise is almost always busy. The food is good. Ample place to sit. Overall good experience.
Good service, all safety measures put in place
Good service
Love it
They were introducing New big bun with garlic but I didnt qualified because of my age
It a cool place for couples or all trailer of families to hung around for a quality time together.
Super service. Very nice grilled chicken. Loved also their salad.
As good as can be expected from a franchise
I loved everything in there
Ok
Very fast & convenient
Very bad and poor customer service provided by Nobomvu. She is full of herself
Nandos food is honestly great little hard on the budget thou
I like their services. Excellent. Keep it up
Loved the R35 special...well worth the wait and taste...thumbs up👍👏👏
Nice and enjoyable food
The food is always good ,friendly staff ,very uncomfortable seating
Good service
Nice one
Great customer service, and awesome food ofcourse
Very secure and safe shopping mall in upmarket Johannesburg. Youre sure to find world famous stores and restaurants.
Quality customer service and very tasty meals. Lovely experience.
Love it