Very disappointing. Waited 20 minutes to upgrade cellphone contract and was told then to just wait another 25 minutes as they were short staff. Some staff were however standing around. I can understand shortage of staff but what about effective communication? Went to a Vodashop and was assisted within minutes.

What a joke, imagine kicking someone out for testing testable products. Dont come here

Worst service Ive ever experienced in my life. How am I supposed to know if what I want to buy is good quality if I cant test it, this place is ridiculous, would not recommend at all.

Horrible customer service, was looking a speaker and the employee served no help and when I was trying to buy the item I got kicked out for trying to test it to make sure it was a good choice.

Extremely laidback staff. Very underwhelming experience. Huge difference compared to other IC stores.

Very friendly and helpful staff and prices better than other stores.

I am so grateful to the manager and his technical team. My MacBook Pro needed repairs and the staff found my receipt and extended warranty in their system. I received very good follow up and empathetic support. Much appreciated

The person who spoke to me was very unfriendly, rude and had a bad attitude. Was just asking a simple question. I understand that retail can be stressful I was working at retail too but you should never take out your mood on a customer. Wanted to order a product but this call completely turned me off from them. Will rather go to takealot.

They will kick you out of the store for testing products to see if you want to buy them. Guess you are just supposed to buy something you dont know.

After service not up to standard. Nobody knows when the technician will be available. He decides when he will be available and then he does not pop up to help clients.

Got kicked out of the store for testing speakers that I wouldve purchased and doing nothing incorrect, horrible customer service.

Ordered a laptop for click and collect this morning. Paid from my FNB acc into theirs so it was virtually instant. Was told i would get the laptop in a few hours when the payment was cleared by head office. Called 5 hours later woman answered refused to call head office and cut the call. Not recommended if you need service.

Great service! Really nice Manager and staff who helped me remotely until I could get to the store and pickup my items. Lovely store w a wide range of accessories and good advice.Thank you Fabian and Team!

Best staff and best service ever

Service is extremely poor at Incredible connection in George.The personal is very rude..They have no manners..I will never ever recommend people to buy at Incredible Connection.Other people also complained about the service while I was there and was very unhappy.

Great products - staff not so helpful

The staff is incredibly friendly and helpful. Excellent service and great quality products.

Not even worth a 1 star rating!Order #300272582I am getting worried. I am even surprised that it took me so long to get worried. I am not impatient but I havent got a single update regarding my online order. I shouldve received a tracking number a long time ago. You are full of excuses. I would just like to know why I havent received an update since I placed the order. This is really pathetic service. I wish I knew that prior to ordering with you. If I should guess, my order has most probably not been handed over to a courier service yet. What other reason is there for the absence of a tracking number?Please, please just keep me updated. It is part of customer service and you are giving a 1 star performance at this moment.Also, dont just apologise for the inconvenience caused. Use the time you wouldve used to apologise, to actually give me an update. Tell me when I can expect delivery - you are way past your 14 working days.

I must be invisible walked past both statues at front counter then both salesman thought its better talking to themselves instead of me looking for an i5 laptop ,or how about looking directly into my face not greeting and just walking on.Well anyway now you know why your store is empty

An online order placed for software was not received. The store did not have stock, I had to order online. I was told by store attendant that the product is not delivered, a license code is delivered. Neither was received

Wynand was extremely helpfull & always willing to assist and advise. A+++++

I waited 10 minutes in a near empty store for a member of staff to give me an I dont know answer to a very simple question about why one of their products were marked for clearance.I have never had a good experience with the staff at this store, they are sometimes rude and always uneducated about the products that they sell.Im not going to bother going there anymore.

They server are the hole time off and they are pateties

No service at all. Does anyone even work here?

Great assistance from the staff.

So, I came to the store wanting to buy a new PS4 pro. I stood waiting, and waiting, and waiting and did I forget to mention how I waited? Staff members were helping customers, based on the way they looked and were dressed. I waited for about twenty minutes before finally being helped. Did I buy my PS4 from this store? The answer would be a no. Based completely on staff.

Prompt and professional service. Friendly.

Some staff are not so committed but most are more than eager to help.

Great service and strict covid regulations.

Really high prices but trustworthy

Very very bad service. Basically non existent. Took 25min just to get help to find a charger cable.

The worst experience I have every experienced. I ordered an Apple Watch told it would arrive 5 days later... no watch.... I asked when it was due in.... they don’t know.... 14 days later called to find if Watch arrived only to be told they cancelled order.I spoke to manger and he was useless..... I can not understand why they are still in business.It was a simple request for an Apple Watch....

Good service

Great service! CJ helped me buy a new laptop and he was great with helping me choose and he even got me a great special! With my three year warranty I know that I can always go back if something goes wrong.

They have just lost R12000-00. We wanted to buy a laptop but with just 1 guy to assist and customers keep coming in. Please get more workers to assit customers at the very least.

Well all I can say about Incredible Connection is ...the staff are helpful, polite and really well-informed about their products..In fact shopping there is INCREDIBLE !!!!

Incredibly rude staff and overpriced generic goods. Will never purchase from this branch again.

Proffesional, friendly

Can be much better

Exelent service from Vicky best salesman at the Geoge branch

Very satisfied with this store. Bought goods online, quick, easy and professional!!

Good variety of products with knowledgeable and helpful staff

I have recently moved to George and have visited the incredible connection in the garden route mall a few times and have not been impressed with the customer service at all. The staff are very rude and it feels as though they are doing you a favor by helping you out.

Excellent customer service. Thanks Prince and your team!

Very disappointing experience. Wanted to use an international Visa card to pay. It worked perfectly fine before and directly after at other vendors, but the person at the counter stubbornly refused to let me swipe the card, claiming that since there is a chip they are not allowed to let me pay by using the magnetic strip. Such a pity - they have lost out on about R20,000 worth of business, and wont be getting any reecommendations or return visits from me.

Quick and friendly staff and service with a smile, going the extra mile. Credit application process is a breeze. Profesional service and good knowledge about their products and was able to answer all my questions.

Just terrible overall service. No one showing interest in helping me, just on their phones. I just left. And bought a home theater system at Kloppers. Thank you for nothing. 🤘🏻

Very friendly staff very nice place to visit and the price is very affordable

Bad service. Ive been waiting for 4 weeks now for the Xbox Ive order and still nothing. Everytime i phone them they just log my query with no real results

Was just shopping around and about to buy the SD card that they had in stock, but the salesman was down-right dismissive and had not interpersonal skills. Sorry, but this was not my first bad experience with them.

Very helpful assistant.

Good service

Great service and always have the products I need in stock.

Great place to buy electronics. Service is great and salesmen on point.

Extremely poor, arrogant and ignorant service. Wyand is a poor example for your store. I insist that Fabian Scheepers phones me!!!!!

Good variety. Helpful sales persons

Very great sevice and sales persons knows there products

Lack of service! Im not that desprite to wait 30min for someone to help me.

No fuss and great service

The shop needs a serious revamp. The staff are bored and mostly unhelpful. Its obvious the owner is not around. I suggest they get a new manageror pay the current enough to care.

Allways good service , and has the latest tech gadgets

Looks like i have to drive a 3rd time from Mossellbay tommorow as the credit system is offline again. Even after i phoned the second time and they said it was online.

The staff is friendly and very helpful making the whole shopping experience Incredible

Was promised harddrive as extra to 25k laptop. Manager at last minutr decided to not honour this. Massive disappointment.

I bought a Cell phone and had problems with it after 2 days. Retuned the phone expecting to get either a full refund or immediate replacement. But no. There refund policy does not apply to cell phones as its sold by vodacom. Im now without a phone waiting for vodacom to react. Incredible Deception.

The place to be if youre into pcs ,soud equipment etc.

Bought a laptop from them only to find the same laptop R2000 cheaper somewhere else. They refused to credit me saying it was used after 1 week.

Sorry , But worst service ever , waited about 4 Hours for an email reply , called , staff wasnt friendly or helpful , come on guys step up the game

The attention to customers is not what I would expect I have spent around 250,000.00 there this year

Very friendly and helpful

Incredibly expensive unfortunately. I have been here a few times and whatever I find it is generally a lot cheaper elsewhere for the same thing.

Good, something are a bit pricey

I like shopping

Well priced and stocked

Great variety of products

Below average customer service. All of the one product that i bought had damaged packaging. RAZER MAMBA WIRELESS.

Need more sales staff

Friendly and helpfull staff

They could even assist with Dell Displays on special order.

Arrogant ignorant staff,

Good

Friendly and knowledgeable service.

Poor service from reception and no sales staff to attend to queries.

Great quality product

Bad service.

Excellent servuce

Friendly staff, but overpriced

Tops

Poor service full stop.

Worst service ever!!!

📸 💻📱🔌🎧🖨️📻👍🏾

Condescending treatment

Service, service!

Is awesome

Incredible bad; 3 women at the checkout and none wanted to scan my HDMI cable because they were talking; worst service I have ever experienced; Selection is better at every kiosk in Germany

Overpriced by