They know what they have in stock and are knowledgeable about products.
Convenient, friendly service and they beat the rest when it comes to price.
“I regret to be the bearer of bad news but your PC is dead” Chrisjan (Bover Technologies), my helpful computer repair man, told me recently. I decided then that the time had come to migrate to laptop and so visited various stores and finally settled on Matrix for offering me what I needed (although I do miss Win 10 Pro) and for their excellent service. Many thanks to Leo for making the transition as painless as possible and also thanks to Henrico. My PC went to Optima Electronics for recycling!
Took my computer here for repairs and they were efficient and friendly.
Very good service!!!! I had a pc problem that I thought was the parts I purchased from them. I was short tempered and blamed the products. They assisted me and had explained what the actual problem was so that I could understand. Very calm, very professional, Amazing service!!!!
Good afters sales customer service 👏
Good client service but a bit more expensive if you compare prices with other stores.
Ten stars! Awesome, extremely helpful staff who dont try charge at every opportunity! Friendly with a hint of humour, and Henrico was super patient with my boat load of questions. Well done Matrix George. Will be back.
Quick service was in and out in 5min.
Interesting people work here...
Techicians work is super. Advice is solid and prices are reasonable. Thank you.
Great selection, good help with their techs, great for those who arent good with PCs
Fantastic service!!! Henrico is a legend. Absolute pleasure.
Good service and wide range of products
Very helpful and friendly. They stock a large range of computer related stock at affordable prices. Visit them and see for yourself.
Fantastic
Good service.
Always a pleasure doing business with them. Friendly helpfull staff. I can highly recommend them
Shop with lots of equipment.
Brilliant staff and service. Thanks Leo, Sean, Tanya, and Zane.. keep up the good work ...
DO NOT TRUST THEM. Please save yourself the money and dont make the same mistakes we did. They sold a lenovo laptop to my dad that broke a harddrive 1 year after purchase, instead of sending it in for a diagnostic test, the asshats just replaced the harddrive in store and charged my dad R1300 for it. Another year later, the harddrive broke again, changed the harddrive in store again. The third time it happened they sold him an external harddrive so that it wouldnt happen again. It did, and then they said he needs to buy a new laptop. We took it to epirus for a diagnostic test and they were able to tell us that it is all due to a faulty motherboard, which should have been replaced in a warranty claim, but Matrix does everything for money.
Knowledgeable guys
Reasonable prices good range
Good stock and good service.
Horrible service. Useless. From manager to cashier
Good value for money!
I am not very happy with the service I received there, I will not go there again or recommend them
They were very well informed and sold me the correct router
Does what it says on the can, if you know what you are looking fit
Perfectly adequate computer store. Got what I needed.
Always good and efficient service from Zane and Justin.
Amazing telephone service and wonderfull people willing to help
Everything you eed. A d frendly staff
Good prices and service.
Service with a smile
Excellent prices and service
Great service !! They always help !!
Had the most unfriendly manager Ive ever met and it just seemed like he had something better to do.
Good service
Quick to help when computer is broken.
Lots of products
Good
Nice
Great stuff
Average