user
Virgin Active Hillcrest
Hillcrest Shopping Centre, 57 Old Main Rd, Hillcrest, Durban, 3650, South Africa
Appearance

Comments
Jo
Review №1

Close to home. Best place to train ☺️

Ox
Review №2

The experience is generally good. However, could the volume of the music be turned down???Id like to hear my music emanating from the earphones in MY ears, without having been forced to hear the clubs music.

Bu
Review №3

Pitty we had to go back to level 4 lockdown. I was enjoying being back at the gym. Covid-19 safety measures were in place.

Ch
Review №4

Good gym. Fairly busy. The kids club is excellent because they actually do exercise with the kids.

No
Review №5

Its massive, clean and they adhered to all the covid protocol practically

Li
Review №6

I love this gym, especially the Kauai downstairs

Ml
Review №7

New equipment, can’t fault it. Nice gym

Gu
Review №8

Recently joined, but great atmosphere, great staff, the classes really make you sweat, also there is a great variety of workout equipment

Ev
Review №9

Great gym, everything is new and its clean,one of the biggest gyms too

Du
Review №10

Awesome gym. Plenty good equipment. Always clean and neat.

Je
Review №11

The best gym I have ever belonged to, so many resources and definitely worth the price. Dedicated workers are very friendly and helpful

El
Review №12

Friendly staff and good facilities 🙏🏻🇿🇦🇿🇦

An
Review №13

Great, clean facilities. Classes are well run. I love it!

Va
Review №14

Reasonable accommodation in strict compliance with Covid 19 restrictions.

Li
Review №15

Great gym. Very clean, equipment is well maintained. The machines are modern and up to date with the latest equipment.The front desk staff are lovely.Favorite part is the classes. Wow they are great! The instructors are wonderful and friendly. Highly recommend trying out Rumble with Eric (boxing style class, its very fun)They also have a steam room and a sauna. Both are clean and modern.

Fr
Review №16

Friendly and helpful staff. Doing a great job with Covid Health and Safety.

Sp
Review №17

Love this gym and especially the friendly staff

Ke
Review №18

Always friendly and clean. The equipment is well maintained and plenty of options. Best to go in the day if you prefer a quieter session. Good open space downstairs for a smoothie or meal too.

Da
Review №19

Great staff, have a good amount of equipment and are safe

Si
Review №20

This is a nice place to go for gym

La
Review №21

Very high standard gym with caring employees

Gu
Review №22

Probably the best gym in KZN.Extremely well run and managed.Always opens on time.Very friendly and knowledgeable staff.They offer fitness classes daily like no other gym. The gym is kept spotless.Always lively music playing. The pool is kept crystal clear.Lovely chill lounge area with its own health restuarant.Other gyms will have to go very far to come close to what Hillcrest branch offers.They make a healthy lifestyle an absolute pleasure.

Bi
Review №23

Love this gym! Clean equipment, fun classes and friendly people. I would recommend!

Mi
Review №24

This gym is great - Ive been a member for a year now, and havent found a reason to complain. Great care has been taken for the comfort of members, with the inclusion of things like couches, cellphone chargers, wifi, and a Kauai inside that stocks fruits and energy bars as well as smoothies and meals. The pool and machines are always sparkling clean and very well maintained, staff is friendly and learns the names of members - I am greeted by name on most visits. The classes offered are well-run, and offer a good variety

Si
Review №25

Serves purpose very well.

Ta
Review №26

Excellent range of classes...brilliant selection of gym equipment...pool is well maintained. Staff are the best and so friendly and helpful...my kids love the club V. Easily my favourite place!

Ja
Review №27

The machines are always being cleaned, and the showers are always clean. The staff are always friendly and helpful. And the classes offered are great for all ages and level of fitness.

Tr
Review №28

Very easy to feel comfortable exercising here due to the proficient staff.

Ro
Review №29

Great facilities and plenty of options to choose from and everything is kept clean and tidy. The staff are super friendly. I just a bit disappointed that the equipment have technical features which dont work.

An
Review №30

A vit busy, but, not much waiting for machines. Showers were clean and hygienic.

Ry
Review №31

The staff are asleep on their feet. It is like they are on a go slow. NU at Virgin Active in Capetown give far quicker and better service! This is the last time I stand ignored in a queue like I am a ghost, even though they have two tills and only ever operate one, no matter how big the customer crowd. Virgin Active in Hillcrest ought to give another franchise a shot at foodservice with staff who act like they are grateful to have jobs and customers!

Ba
Review №32

This a VA gym facility located in Hillcrest Corner. Convenient. Adequately resourced with gym facilities such as the sauna, steam room and yoga

Da
Review №33

My home club. I love it. Exceptionally clean and never too busy.

Th
Review №34

Up to date equipment. Good flow and layout. Clean and pristine. One of my favourite Virgin Actives in South Africa and I have used loads of them in practically every city.

Da
Review №35

I realise the staff are probably required to greet everyone by name, but to often be greeted by name before even swiping my card, is going the extra mile (I dont go often enough to be known).Friendly staff, modern look, always spotless and well maintained - All in all a great place to train (or get a smoothie in!)

xo
Review №36

My happy place

Gr
Review №37

The friendly and hard working staff make this gym a fantastic place to workout!

Mi
Review №38

Becouse my mom is a gim instructure

Et
Review №39

Great variety of equipment, top class gym, huge and clean. Even when packed I can still get a full workout done in 1 hour. Very helpful staff members.

Ry
Review №40

I would prefer slightly more of the common free weights items such as the standing calf machine, abdominal machine, sit-up bench, pec deck and maybe an extra squat rack. Otherwise, this gym is nicely laid out and the staff are friendly. I love the dumbbells setup.

Me
Review №41

My absolute favourite Virgin Active Gym... The facilities, the friendliness of staff, everything just perfect!

Tr
Review №42

Superb gym. Such friendly staff

No
Review №43

Busy in the mornings and late afternoons. Great place to unwind with a book during thr day

Ni
Review №44

Enjoy the gym as it close to home, not much more to say to be honest.

Ni
Review №45

Lovely new clean gym. Love the kids area for watching my kids while I work out

Mi
Review №46

Beautiful, well-thought-out facilities that are kept clean and functional, with friendly and helpful staff. Ive been a member for over a year, and have no complaints

Ge
Review №47

I love my local Virgin Active! The classes - Grid, Pump, Heat are great for any fitness level and the trainers are all amazing!

Me
Review №48

Best place to be ... staff is very friendly... sometimes there is an issue with deductions apart from that an awesome place to be..

Zi
Review №49

Excellent facilities. Staff helpful and friendly

Cl
Review №50

Some of the equipment looking a little worse for wear.

Jo
Review №51

Awesome club. Well run and maintained! Great classes and instructors

Mh
Review №52

Instructors are amazing at their job, admin staff go out of their way and the general feel of the gym gives one a sense of purpose and encouragement to carry out your workout to your full potential

Ja
Review №53

Good gym. Staff are friendly and the gym is generally clean.There are no fans in the gym (except for in the spinning room) so if you are doing a cardio workout its often to hot. The cardio area, in my opinion, has been placed in the wrong part of the gym. There are large windows in the cardio area which results in the cardio section heating up due to the sun. The air-conditioning (which is one unit for the entire gym) feels as if its not even on. If you request the staff to turn the temperature down they simply tell you that they cannot do so because it will make the rest of the gym freezing. Since the weights and group class areas are out of the direct sunlight it is much cooler in those sections of the gym. I understand where the staff are coming from since they cannot win in that situation. They will either have the customers doing cardio workouts complaining or they will have customers doing weights complaining. My argument is of course that the people doing weights should just bring jackets because there is nothing you can do to cool down if you are to hot, but I wont go into that.Another unfortunate design/layout flaw is that the Kauai is placed directly underneath the cardio section. The Kauai is not enclosed so there is often smoke that rises into the cardio section. The open plan design is aesthetically pleasing but is definitely less than practical. They need to put extractor fans in the Kauai kitchen to divert the smoke away from the cardio section.The Watt bikes are also poorly maintained which is a bit of a let down since these indoor bicycles are so popular amongst cyclists.Overall the gym is good but not great. I was expecting more from a Virgin Active since the fees are very expensive. But if you mainly go to the gym to do weights then this is the perfect gym for you.The Virgin Active needs to put fans in the cardio section which will create air flow, provide relief when the temperature is high, and it will also divert some of the smoke from the Kauai downstairs. This is a seemingly simple fix but, despite my suggestion on many occasions, there is no change in the cardio section.I hope you found my review helpful:-)

Ga
Review №54

Friendly people, great gym, lovely pool, easy parking and club v for kids. Not to mention delicious kauai snacks.

La
Review №55

Wonderfully friendly environment with delightful staff and excellent facilities

Su
Review №56

Avoid Monday afternoons, way too busy. Bee fitness machines and good classes

Jo
Review №57

Lovely vibe, helpful staff. Great equipment, fun classes. Its just great

Fi
Review №58

The vibe is a happy, friendly and the best instructors who are there to help you all the way and make you believe nothing is impossible.

An
Review №59

A very nice Virgin Active. All the latest equipment and facilities.

Sr
Review №60

Nice club. Just dissapointing Virgin Active does not have the digital measuring device. (Kloof branch had it). Device measures BMI and uploads it to yourl Virgin Active portal (well it used too). Sad to see how far behind Virgin Active is in this digital cloud based era.

Ma
Review №61

Friendly staff. Clean efficient gym. Excellent instructors

Am
Review №62

Caters for disabled people- their own changeroom

ma
Review №63

Great

Ni
Review №64

What a wonderful franchise. Such friendly welcomming staff. Facillities are immaculate. I will be back

Sh
Review №65

Great Club, modern, busy, and best of all has a Kauai in Motion inside the gym to which helps.

Na
Review №66

Awesome front desk staff. And the classes are amazing.

An
Review №67

Good

Ch
Review №68

Excellent gym and friendly staff. New equipment and enjoyed the spinning class today🖒

Ca
Review №69

Clean and also friendly staff make a very good workout place!!

Ro
Review №70

Great new club. Fantastic facilities and awesome instructors

DO
Review №71

Excellent gym my only gripe is that men should be banned from standing at the wash basins shaving there heads and private parts leaving hair behind. This grooming should be preformed at home.

Lo
Review №72

Such a lovely gem with a heated Pool and a Kauai inside too.

Ma
Review №73

Always a good vibe going on. Nice new equipment and facilities.

Al
Review №74

Great classes, especially the HEAT class.

Ju
Review №75

Stunning gym with world class facilities and great staff to go with them! Well done all!

Do
Review №76

Staff very welcoming ,excellent variety of equipment and lovely changerooms. Well worth joining.

Si
Review №77

I wish I could say the same about virgin active hillcrest staff I have not been treated well even today one of them spoke to me like Im a piece of trash...but indeed its a nice gym and I will keep on trying maybe just one day I will feel how other members feel...

Mu
Review №78

Brand new building with all new equipment. Well trained staff

Le
Review №79

Beautiful gym. Lovely facilities and a large in-house Kauai.

Be
Review №80

Excellent facilities. Staff have been friendly and helpful so far!

Gr
Review №81

My 2nd home, clean,classy and staff are very welcoming.

Ki
Review №82

Please change music it sucks

se
Review №83

My kind of detoxing place with a great veiw and fitness health in one room

li
Review №84

I love it so far! And love the facilities available there also!

Ro
Review №85

Great gym, always clean and not too crowded

Ma
Review №86

Helpful staff, good variety of equipment, nice pool and a very popular kuai on the premises.

Ma
Review №87

6 visits and 4 hours of my time and still Virgin Hillcrest cant sort out cards for my two children....shockingly poor !

ES
Review №88

Perfect for exercising

Ch
Review №89

One of the best Virgin Actives that Ive been too.

Ma
Review №90

Plenty of equipment. Very helpful friendly staff. Clean change rooms.

ro
Review №91

Always clean

Ma
Review №92

Stunning facilities, great classes and friendly staff always ready to help

Ja
Review №93

Well run, clean working gym !

Pi
Review №94

Great fascility, and friendly staff

El
Review №95

State of the art equipment s

Br
Review №96

Love to gym

Pa
Review №97

Friendly staff great facilities

Li
Review №98

Awesome spinning classes

Da
Review №99

My home away from home

Ak
Review №100

Its awesome up to date.

Information
66 Photos
100 Comments
4.6 Rating
  • Address:Hillcrest Shopping Centre, 57 Old Main Rd, Hillcrest, Durban, 3650, South Africa
  • Site:https://hello.virginactive.co.za/
  • Phone:+27 31 492 3500
Categories
  • Fitness center
  • Gym
  • Wellness center
Working hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–8PM
  • Thursday:6AM–7PM
  • Friday:6AM–7PM
  • Saturday:5AM–9PM
  • Sunday:5AM–9PM
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
Similar organizations