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Avondale Boutique Hotel
335 Avondale Rd, Morningside, Durban, 4001, South Africa
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Je
Review №1

I was very impressed with the room, the size, the great wifi. The staff were very friendly and helpful. Definitely will be going back there.

Ya
Review №2

Very comfortable and cozy. Pity the kitchen is under construction

Ha
Review №3

Very nice and calm place you feel your self in classic nature house 🥰 .. nice breakfastBut I hope they could change or add options during week days , for long residents they could feel boring from the list

mp
Review №4

One of the best hotels ive been to. They have a smart TV... The shower is massive (big plus) and the property is absolutely stunning. The room was very clean and they had 2 cookies with the tea tray - what a nice touch.

Tr
Review №5

An absolute joy to stay here! Every part of our stay was wonderful - the staff are friendly, the rooms well furnished and clean, and there is an amazing restaurant facility on site. It is also in a very convenient location. Would definitely recommend ...

Mz
Review №6

Its one state of the art and artificial boutique hotel. With such beautiful rooms. I was impressed beyond my expectations in terms of room sizes as well as the set up st large. With complimentary effective WiFi that comes with a tea station. Im thrilled to say expectations we met 😊 and exceeded

Th
Review №7

Terrible, staff unhelpful, showers clogging and wash basin clogging cannot brush teeth. Cupboards full of left over eats and packaging from previous guests. No towels, had to request.Very unhygienic.Disgusted will never go back.

As
Review №8

Decent hotel, but service can be improved.Room was received 2 hours after arrival (4pm). Tea condiments not replenished after day 1. Otherwise not a bad hotel.

We
Review №9

Beware of the security deposit! When you book and phone to confirm your reservation they fail to inform you about the R500.00 security deposit, that they say they will refund within 7 days. Its been 9 days and nothing has been refunded.The room in what we stayed in smelled of smoke and the water pressure in the shower was low that you have to jump around to get wet, not to mention the tap at the basin when you open it, it sprays you full of water!

re
Review №10

Lousy customer service.Great place .Queen size rooms a bit tight

Nj
Review №11

The place is probably the best place to be.

Vi
Review №12

Nice affordable and guess what its on special this month

We
Review №13

The service is lacking here, and the rooms were not made up when guests check in.Our rooms were dirty and not even the bedding was changed.What a mess. Luckily we insisted on another room and we got it.Out aircon did not work and we were not informed. We had to fit in a portable unit.And this to we had to do it ourselves not letting us know that it was for our room.*positive note*They give you water everyday and clean well.Also they helpful.Overall good stayBut staff is inundated or slow. One of the two.

Ma
Review №14

Lovely place to start. Rooms are adequately spacious and comfortable. Service is exceptional and staff extra friendly and always willing to assist. Florida rd is within walking distance with a nice selection of eateries to suit your craving.The hotels kitchen is itself absolutely amazing. I have not been disappointed once but the exquisite quality and presentation of their meals. This is quickly becoming my happy place.If your one to go for a walk run or jog there are a few challenging hill routes and in the area. I have felt safe on all my runs and have also come across other runners both morning and evening. That being said awareness and safety are always key..

Ya
Review №15

Not recommended place to stay! Unacceptable service, rooms booked and paid for in full over 1 entire month in advance. Rooms not as asked and paid for, am asthmatic so asked for room to be cleaned and aired or preferably non smoking room, asked for 2 rooms next to each other and even phoned a week in advance to check everything okay - arrival and nothing as asked for was not done. They did not even have the proof of payment!! Room sizes given were smaller than what was paid for. No manager on-site to address query. Donovan the manager couldnt even be bothered to come and resolve issue. He told night staff to get us a room at 19h10 at night in another hotel around area. He said he would only address the matter after 5 days. Not customer focused at all. Restaurant meals are not even included in price of rooms...not even breakfast. Not worth it.

Xo
Review №16

Beautiful, comfortable and value for money.

Ta
Review №17

My experience at Avondale was amazing, the food was beautiful and delicious, the service was sincere and attentive and I even got a complementary fruit and savory platter. I will definitely be coming back.

Ra
Review №18

Lovely little place. Good friendly service

Ol
Review №19

Neet beautiful and peaceful. Friendly staff and the breakfast was amazing.

Fe
Review №20

Attention to detail 👌. Comfortable and classy, friendly staff and accomodating. Room was big , comfortable king bed , coffee , tea provided plus bar fridge ,double showers , towels and toiletries, toilet has a sprinkler ( useful info for Muslim patrons ) , iron and ironing board are available from the front desk .

Ra
Review №21

Never again will I book into Avondale Boutique Hotel!I called and made reservations on the 7th of Nov 2019, for 1 night stay for myself and my daughters for the 13 December 2019. We were traveling from Jhb for an event and I had made the booking for 2 superior king rooms (paid for them in full), non smoking, next to each other and for the rooms to be on the top floor. The payment, my requests and bookings were confirmed prior to our trip.Upon our arrival at Avondale Boutique hotel at 19h00 due to delays at OR Tambo International (for which we called and informed the hotel as well), we are informed by the receptionist that we needed to pay for the rooms and the rooms that were assigned were 1 superior king and 1 standard room. The rooms were in separate buildings, one on the top floor of the main building and the other in the adjacent building. We insisted on speaking to the manager, whom had left for the evening and there was not a night manager available. Upon speaking with the very unhelpful General manager, Donovan, whom advised us that he will look into the matter only on Tuesday and the only solution he could offer was to get the receptionist to call other hotels in the area to look for rooms for the night, which we would have to pay for. Meaning that a family of 4 women should drive around in the dark and pay extra for the hotels error!As it was already dark and the weather bad, we decided we will stay at Avondale Boutique Hotel. Eventually, the receptionist gave us rooms next to each other in the outside building (1 superior and 1 standard). Although the rooms are suppose to be non smoking, the standard room reeked of cigarette smoke and the bed sheets, covers and pillows had stains all over them.The stay was extremely disappointing and I will never book with this boutique hotel again. I expect a full refund from the hotel as the stay was unacceptable!

No
Review №22

Lovely place

Ay
Review №23

Very elegant with modern finishes. Suitable for family or couples. Will definitely go back👌👌

Ma
Review №24

Customer service, breakfast👌. Rooms are very neat. Great location.

Fa
Review №25

Amazing hotel , lovely rooms and great breakfast

Mi
Review №26

Better than expected. Beats value of other hotels in the area and the staff are amazing and very attentive. Room amenities are great. Unfortunately no liquor sold on premises

si
Review №27

What a neat beautiful hotel. The rooms are exquisite!!!

Je
Review №28

Very neat. Modern comphy beds. Breakfast outstanding.

Mp
Review №29

Love it

La
Review №30

Great Halaal boutique hotel with Halaal Fine dining.. Worth the visit

Ti
Review №31

What a awesome place. Neat with very friendly and competent staff. Only a pleasure to stay there. Close to everything. Truly a home away from home. The restaurant has a fantastic Shef and a awesome menu. Not to expensive truly worth every cent and nothing is to much of Effort for the staff and management. I recommend the avondale every time.

mi
Review №32

The staff is friendly and helpful especially the manager Denrick. Rooms and bathrooms were clean.

Fr
Review №33

Great place to stay. Staff very friendly and helpful

Th
Review №34

Wonderful.clean lovely staff members especially Philane. He was so helpful . security personnel very alert at all times . We really enjoyed

Ha
Review №35

Fantastic staff who go make you feel so special, great breakfast and warm and cosy rooms. You will love staying in the hotel

Sa
Review №36

Extremely friendly & helpful staff! Beautiful Hotel. Highly recommend!

hu
Review №37

Beautifully decorated boutique hotel with extremely comfortable beds! Very quiet for a good nights rest and fabulous breakfast!

Am
Review №38

Great upmarket venue,lovely middle eastern menu

ka
Review №39

The aha Avondale is a fantastic hotel. The room was spacious and the breakfast was absolutely fantastic.

Sa
Review №40

So far so good!, the hotel is nice and clean and we enjoyed breakfast

Mi
Review №41

Beautiful eatery with wonderful food, served by the chef who gives attention to detail, kind service and makes sure the customer is satisfied

ry
Review №42

Wonderful stay with best breakfast ever. Extremely comfortable beds and amazing shower

Zi
Review №43

Pleasant hotel. Halaal breakfast. Located in halaal restaurant hub.

Mt
Review №44

Definitely staying there the next time in Durban. It is Lovey and cosy place.

Kr
Review №45

Warm homely boutique where you are guaranteed hands on genuine customer service and delicious cousine!

Mi
Review №46

Nice quite atmosphere food was good the rooms where clean and sufficient for a quicky

Nt
Review №47

Looks good but I havent had a chance to go in

Mu
Review №48

Nice small hotel good rooms clean neat good decor , Halaal breakfast good service ,good location musallah opposite the hotel lots of halaal places nearby to eat , slightly noisy thou wooden floors above are noisy if you on the ground floor , but overall lovely hotel

Th
Review №49

Had breakfast there with friends and tbh it was nice. The facilities are also good and clean. But the service from the booking assistant named Courtney left a bitter taste in my mouth. She messed up my reservation and did not bother to right the wrong. As a result I was inconvenienced having to look for alternative lodging and our party had to be separated. I had booked a good 3-4 weeks in advance. When I called to find out when I needed to pay, by my bad luck, Courtney answered the phone!😡 she told me I was paying way too much and she could offer me a better rate. Naturally, I accepted, she advised me to cancel my reservation via Central Reservations so she could reload it with the revised rate. She said she would call me back but she never did. Infact I had to call back more than once to find out what was going on. And only after constantly calling back was I told that all of a sudden the hotel was fully booked and my new booking was actually not loaded! 😡 All she could say for herself was a pathetic “there’s nothing I can do, the system did not cancel your previous reservation in time”. I am still so angry because I was looking forward to that stay. So if you going to stay at Avondale, pleeeeeease do yourself a favour and avoid dealing with Courtney like the plague, ask for literally, anybody else.

za
Review №50

Boutique hotel.. Beautiful brunch venue.. Please check halaal status

RU
Review №51

We will definitely be back. What a lovely Mothers day breakfast with friendly service. Thank you for your hospitality much appreciated. We will be back for sure 😊 #followme @ruw2hart #instagram

na
Review №52

A+ Accommodation.So refreshing to stay at a place where everything is just right. Swift check-in, spotless rooms, luxury sheets & finishings, decent wifi, smart tv and spacious bathroom with rainfall shower.Breakfast is amazing, while there is no buffet - you order of a menu - this works out much better and you get a variety of freshly prepared and plated meals as well as platters of fruits, yogurts, cold meats, cheeses & pastries. You know the food is good when the locals come here just for the breakfast!Location is bang in the hub of durbans foodie paradise with dozens of restaurants, coffee shops, and smaller malls in the vicinity, some walkable, others a 1 or 2km drive away.For Muslims, youll be happy to know their breakfast is halal, a spacious and beautiful musallah across the road for your prayers & tons of halal restaurants nearby (and the bathroom has a trigger spray:)All in all, we had a lovely stay and this is probably going to be our go-to place to stay whenever we visit Durban!

Li
Review №53

Had an amazing stay, Zano was amazing, can’t wait to come back again.

Ac
Review №54

Lovely place, awesome service

zu
Review №55

Beautiful ambiance and delicious food

Mu
Review №56

Very nice, neat central location

Ab
Review №57

Very nice with a price. Halaal food and Muslim owned.

kh
Review №58

Our room was not that neat.. The bed was squashed, and the shower handle was broken. Tried calling reception severa times no one answered.

No
Review №59

Amazing.. beautiful.. great breakfast

Im
Review №60

Friendly staff and the healthiest breakfast in the hood.

Ol
Review №61

Neat and tidy. What I expected.

Da
Review №62

Excellent service , food , facilities and helpful personnel

Gh
Review №63

We really enjoyed our stay

wa
Review №64

Signature boutique hotel. Amazing

Fa
Review №65

Smart TV connected to 4G internet

Ma
Review №66

Stunning upmarket boutique hotel

Ph
Review №67

Well managed, a real little gem.

Nt
Review №68

Its really a boutique hotel as its name says, everything is to the T

Li
Review №69

They cancelled my reservation without providing a reason after having my money in their account for a month.

Bh
Review №70

There is noise from the road but the rooms are specious and clean.

En
Review №71

Pleasant staff and management

Ya
Review №72

Excellent hidden gem

No
Review №73

Its gorgeous

ia
Review №74

Service as rotten as the milk in the room. Waited an hour to sort out an issue. Stay away.

Pa
Review №75

A gem in the heart of town.

De
Review №76

Stunning chilled place

Ra
Review №77

Tasteful Boutique splendor

Ap
Review №78

Made my Xmas hols worth a while..

za
Review №79

Did sum work there

Le
Review №80

Top class

Sa
Review №81

Great place, just noisy

Ba
Review №82

Best aha moments

Za
Review №83

Excellent!

Mo
Review №84

Top place

Bh
Review №85

Standard 🔥🔥🔥🔥🔥

Bi
Review №86

Amazing!

Sa
Review №87

Amazing

Information
100 Photos
87 Comments
4.3 Rating
  • Address:335 Avondale Rd, Morningside, Durban, 4001, South Africa
  • Site:https://www.avondalehotel.co.za/
  • Phone:+27 31 942 0004
Categories
  • Event venue
  • Hotel
  • Function room facility
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