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KFC Sherwood
45Th Cutting, 923 Jan Smuts Hwy, Sherwood, Durban, 4091, South Africa
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Comments
Ni
Review №1

Ordered a Wrapsta box meal. Normally the wrap is nice, big and filled with fillings. This one didnt even have a hash brown! Just a chicken, lettuce and cheese. And it was incredibly small... Very dissatisfied. R80 bucks for a small wrap, chips and a drink? A bit of a ripe off I think.

Br
Review №2

The best KFC i have ever been to. The food and more than anything the staff. They are always happy and ready to help with a smile. All of them. I used the drive through today and was amazed like every other day. Keep it up guys.

ro
Review №3

The order we received from the Driver-through window was incorrect, but the missing product was delivered to me promptly. It is easy for a mistake to happen, but the customer service i received to correct the mistake was awesome... thanks

Ge
Review №4

Drive through was fast and the KFC was hot and fresh. They got my order a bit wrong but sorted it out very quickly. Great staff.

Ej
Review №5

Went here just to experience a drive thru for the first time in my life...the experience was good but the food wasnt up to standard...

Fa
Review №6

Service was good but the chicken was not cooked well.

Na
Review №7

Excellent service, most delicious and fresh chicken, will definitely go back

Sh
Review №8

Placed and order, there was a slight delay with the chicken, staff made us aware tho... The current manager there came out to me after about 10 minutes, offered me ice cream or a coke for the slight delay 😁 I was blown away!Excellent service and this is not the first time I have had such Great service from Kfc SherwoodYou guys are awesome!

Ni
Review №9

Good service, even late at night

Ho
Review №10

Always helpful, ample parking, drive through is a little bit of a challenge if you’re not careful but otherwise great service

Za
Review №11

KFC Sherwood is a very old fast food restaurant. It has maintained a good reputation for the past 10+ years with its fantastic service and fresh food. The kind greeting when you enter whether it is through the drive through or sit down inside the restaurant is very pleasant and heart warming. The food is made fast and with ease. Even with all of this they do tend to forget to leave out somethings from your order sometimes but just be sure to check your order before you leave. Other than that everything is perfect.

Do
Review №12

A very good speed of getting our order with amazing taste.

T
Review №13

Asked for spicy burger...was given plain burger

Ve
Review №14

Another one bits the dust......when we order we want we ordered not what you want to give me ......some of us work on the rd and want quick good finger linking food ,on this occasion I did notbget what I ordered and hungry as I was, I got the end result 😒

Ja
Review №15

Due to COVID I use a Drive-Thru wherever I can, this KFC is really slow. Might as well just drive to the next KFC.Aside from that, orders always correct and no issues with anything

Sh
Review №16

Fantastic service, manager really made me feel welcome!

si
Review №17

They are well clean,fast in doing orders they take care of their clients

Is
Review №18

Service to b beef up.slow.

Od
Review №19

Drive through was well organised.

th
Review №20

Very slow service. Waited for more than 15mins

Wo
Review №21

This KFC has always been a home to me since I was child but this time around I purchased a Sundae with kit-kat nd it was not smooth, I was just eating on chunks of ice. I couldnt taste the richness of the Sundae but instead I just got a watery taste. I just hope it was the first and last time. Thanks

Fa
Review №22

Long wait at drive through.

Bl
Review №23

They dont know wat they doing especially cashier they r un professional

Al
Review №24

Would give it 0 stars if I could.Rude drive thru staff. She just decided to round up my payment .Even though by only 20c, but no explanation, no excuse just take it or leave it...then only saw we were charged for 2 ice cream cones when we ordered 1. Pathetic

No
Review №25

Good. ..clean. ..Friendly staff and quick service. .

Mu
Review №26

Friendly staff. Quick service.

Bo
Review №27

Their chicken was nice I loved it. I didnt wait long too

Sa
Review №28

Quick in AND out excellent service

De
Review №29

We waited in line for a long time only to get to the window and be told that they only have chicken. No burgers, etc. Also only the drive through was opened

Ba
Review №30

Its was lovely chicken and always hot.

Sa
Review №31

They service is always poor and most of the time they dont have stock on something.

Pa
Review №32

Fast service at drive through

Si
Review №33

Quick efficient and to the.point.

De
Review №34

Lovely staff and best fresh food ever no matter what time

na
Review №35

Went for ice cream and just as im at collection with my daughter we told that the ice cream is soft...so had to be refunded.if i was told this at the beginning i wouldnt have wasted my time in the drive thru

Fr
Review №36

The service was great especially the receptionist, she showed great customers care skills.

Ri
Review №37

Big improvement recently. Still gave me burnt chicken once... But overall a lot better than previously where dry hard or burnt chicken was the norm.

No
Review №38

The meat was too oily

bi
Review №39

Drive thru is the fastest I been in. Orders are processed correctly and efficiently. Was quiet pleased with the service as the lady confirmed and reconfirmed my order to ensure theres no hiccup. Always a good experience

Th
Review №40

I had a drive through experience which was quite fast.

Bo
Review №41

Ordered a fully loaded meal, paid for extra sause and this is what I got...a dry colonel. And then I realise my coke wasnt packed. Disappointed

Yu
Review №42

Chicken not well done also I ordered zinger wings which they did not put in the bag

Lo
Review №43

Excellent service

Th
Review №44

Quick and efficient service. Food is well prepared.

Th
Review №45

Situated on an easily accessible road. Service is quick and efficient.

Ja
Review №46

Good quick and go drive thru

Pr
Review №47

I am such a regular customer at this kfc branch that most of the employees know me , how ever i am so extremely disappointed with last purchase . i bought a 9 piece bucket and I specifically said NO WINGS - My meal had only 8 pieces that included a wing ........ not the first time this happened .

Ik
Review №48

Persons taking orders need to hear and understand properly!

Je
Review №49

Nice staff nice place and good

Mu
Review №50

Food was fresh and tasty but no sit downs allowed on level 3 lockdown

Si
Review №51

Good service. All platforms of engagement set.

No
Review №52

Great customer service

Co
Review №53

I have never being given the wrong order and they rarely run out of food. Definitely my favorite KFC.

Ja
Review №54

Great food. Their rounders have big fillets and they are not shy on the mayonnaise. The wait was looking however, but worth it.

yu
Review №55

Orderd on the online app...go all the way there for them to tell me they dont have wings and this was before they closed...disappointed really and its the first time buying from them dont think I will be going back.

Sh
Review №56

Great service and food

Jo
Review №57

Very good service.

ri
Review №58

Don’t follow simple instructions and don’t care attitude from staff

Ar
Review №59

I always buy from sherwood KFC their food is good and prepared well... HoweverYesterat I ordered through the KFC appI ordered at 17:10I went to KFC 1 hour after that and my food wasnt prepared I still had to wait for them to prepare my food after I got to the store an hour later Order number-wasim1030121I was very disappointed

Kh
Review №60

Quick, but just gave incorrect juices without checking prefered brands on slip

Xo
Review №61

Good customer service

is
Review №62

Very nice

za
Review №63

They are so so uselss I place my order at 12.30pm using the new KFC app when I got there my order was not ready at all they where so lost about the kfc app they say they did not get my order but it was placed on the app as it was paid for I had to wait 1 hour for them to figure everything out so unhappy

Mt
Review №64

Well positioned

Mb
Review №65

Foodis not nice

Th
Review №66

Very bad there very slow and dr order computer are not working very bad short staffed

Ma
Review №67

Have been a faithful supporter of this KFC for over a year. And I dont live close.

Ak
Review №68

Best kfc

Jo
Review №69

Not very busy during office hours. Good fast service

Si
Review №70

Friendly, quick service

sa
Review №71

Fiendy and affectionate

Jo
Review №72

Good stuff and respect

Nd
Review №73

Clean friendly serviceWarmth

Sh
Review №74

Walked in morninf fir breakfastthey mopping floors . supposed to be done before doors open..then we have tip toe and walk in..and then the staff mopping give us a dirty look..

An
Review №75

Shop was clean and service was excellent

Em
Review №76

Service its nic

La
Review №77

Drive thru was a bit slow

Yu
Review №78

Help full

Ri
Review №79

Awsum food. Extra chips in portion. Well done

No
Review №80

Good service

Ba
Review №81

Fresh tasty food. Jst b sure to recheck orders from drive thru during peak times...had a small issue bt resolved quickly

Im
Review №82

Managed to get Ice cream.

Hu
Review №83

The staff were friendly & helpful.

Su
Review №84

Drive thru service is great

Si
Review №85

Same as any other KFC 🍗

Kh
Review №86

Because they follow covid rules

Th
Review №87

Great service.chicken was fresh

RA
Review №88

Superb,friendly,polite and swift service on Thursday 20th August 2020. Keep up the great work

Ra
Review №89

Consistently of the Best Standard

Pa
Review №90

Excellent service

Pr
Review №91

The parking was bad or rather the driveway very steep especially if your car is low

No
Review №92

Service was great

Sh
Review №93

Good Service, Fresh food.

Af
Review №94

Always out of stock of something

Da
Review №95

Bought zinger wings didnt taste like zinger wings, terrible

su
Review №96

Quick and fast service , very effficient. KFC at its best

Br
Review №97

Very Slow At The Drive Through Yet Onlt 4 Cars And Food Was Not A Good TasteI Wont Go Back There

La
Review №98

Very friendly staff

Ll
Review №99

Very limited menu now

Fa
Review №100

Not sure what the purpose of the drive through is , when I had to go to the window to place my order, because the lady taking the order could not hear me, nor could i hear her speak. KFC, in general has lost its magic recipe. food is totally bland.

Information
81 Photos
100 Comments
3.6 Rating
  • Address:45Th Cutting, 923 Jan Smuts Hwy, Sherwood, Durban, 4091, South Africa
  • Site:https://locations.kfc.co.za/kwazulu-natal/sherwood/45th-cutting-923-jan-smuts-highway?y_source=1_MTU0MDMwMDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 31 207 9155
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
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