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Cellucity - The Pavilion
Shop 168, The Pavilion Mall, Jack Martens Dr, Westville, Durban, 3630, South Africa
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Ro
Review №1

Excellent service by Arushan at Cellucity Pavilion. Very helpful and goes the extra mile. Will definitely be back for my next upgrade

Am
Review №2

Always a pleasure doing business with cellucity. Staff member Reon is excellent and highly knowledgeable... Thank you for the service you continue to deliver

Ch
Review №3

Great service at the Pavilion store. Reon is such a friendly and afficient consultant. Keep up the friendly service. Will definitely recommend the store to any one seeking great service.

Ad
Review №4

Visited the Pavilion branch and had an amazing experience. A very helpful friendly gentleman by the name of Reon helped me out. He knew exactly what he was talking about and was so patient with all my queries. I would definitely recommend this store. Great customer service.

Th
Review №5

Bought a phone this morning and the service I received from Reon was a great one. Quick and prompt. Helped me set up everything as well with great condo and laughter.Cheerful guy. I recommend anyone shopping for phones to see this guy. Totally made my morning.

Ka
Review №6

Would like to thank Reon on the service I received from Cellular city. He was very patient with me and very informative. Very helpful and knowledgeable about the products and services. Will be recommending him as his service is excellent

Ni
Review №7

Thank you for such excellent customer service, it is rare that you walk into a place and be attended to in a timely manner and leave feeling appreciated.. I would especially like to commend Ntokozo for her professionalism ,speedy and efficient service.. I would rate this store 10 stars if it were possible.. Keep up the great work!

Ba
Review №8

Wow we always get the post amazing service from Mohammed, always goes the extra mile for his customers nothing is too much for his customers, we

Ro
Review №9

Had to update my router account .Arushan helped me out.Very professional and well natured.A very pleasent experienceWell done Arushan.

Na
Review №10

Sales consultant : ArushanFantastic experience. Excellent service. Honest advice. Highly recommended. Well done Cellular City on maintaining such high standards with regards to staffing. 👏👏👏👏

Sa
Review №11

I would love to bring recognition to Arushan for his excellent service. We have been dealing Arushan for almost 9years and the service just gets better. He is always friendly, efficient and going the extra mile.- Suleman & Sameera Ally

va
Review №12

Arushan was my sale consultant at my last experience at Cellular City, he made taking a contract such a breeze. A friendly, caring salesman. Customer service was outstanding.. 👌🤗.Extremely happy with the prompt service and readiness to help a client. 💕.Thank you Cellular City Pavilion for an amazing experience.

Lo
Review №13

Walked into Cellucity Pavilion and was assisted by Reon, the service he produced was outstanding. His professionalism is on point and at the same time he knows how to hold a good conversation. I would give him 10 stars if i could. Keep up the excellent service. 👏

Ma
Review №14

Im very happy with the service everything was detailed peperfectly and Mr Reon was very patient with me. Thank you

Av
Review №15

Not being able to assist my elderly parents who stay in a different province isnt easy. So I generally ask them to visit stores who go above and beyond expectations. Cellucity is one of them - particularly one of the staff members, Reon Pillay. He ensures my parents are well taken care of on every single visit. From installing new phone covers and screen protectors, they trust him and the service he offers. Will definitely continue supporting even if it is from afar!

Pr
Review №16

Want to commend Reon from the Pavilion branch for very good service. He was very informative and friendly and patient and assisted me with the accessories I needed. Will be back to sign a new contract soon .thank u

Re
Review №17

Service from Arushan always efficient... Keep up the great work!!

Me
Review №18

I have been a loyal customer of Cellucity Pavilion since they started. It’s for one reason, they listen to their customers and give the best advise. I am especially impressed with Arushan’s service. Every time I’ve needed to consult with him he has been exceptional. I have never been disappointed with the level of service and knowledge of products he has. Thanks again for the speedy and amazing service.

Sl
Review №19

Thank you so much Cellucity. I had great experience here when I needed a new phone. Thanks to Reon, he gave me the best customer service ever.

Ma
Review №20

Bought a phone cash from Reon at Cellucity today. The service he gave us was excellent.

Sb
Review №21

Service that I received was exceptionally outstanding. REON was very informative and patient enough to let me decide on which device was going to be suitable for my needs and advised me accordingly. I am a happy customer.Thank you Reon and Cellucity.

Lo
Review №22

Been using the store for years now and will not change. Arushen is heaven sent, always willing to help and always checking in if we happy with our product, updates regulary on new products to come.The best part of this store is that you feel at home friendly staff and always ready to chat and makes u feel welcome.

bu
Review №23

Arushan was very helpful, patient and informative when I went to purchase my new phone. I come to this store every month and he is always there to help to the best of his ability with a big smile. His services is truly 5 star service.

Ab
Review №24

I was assisted by Reon (salesperson). Very accommodating and patient. He was informative and helpful. Excellent service.

Pa
Review №25

I had great service at Cellucity- received all the help that I needed. Reon was my consultant and he was super helpful and gave me the best service. Im definitely coming back next time.

LO
Review №26

Visited the shop today what a great service I received from Arushan,Im enjoying my phone man thanks for recommending it.continue being patient with all other customers who will come not knowing what they need ,advise them as you did with me

Sa
Review №27

Thank you to Arushan Pillay for the awesome assistance when I visited the store. He went over and beyond in helping me find the right phone to suit my needs. Thank you!

Sa
Review №28

Their service is amazing. Always patience with us. Mohammed is always so willing to help and will be the reason we keep coming back

le
Review №29

I had the pleasure of being assisted by Reon when taking out my data contract he was not only efficient but took the time to give me the best plan. It was done within minutes and with the friendliest of services , we need more people like Reon assisting customers.

Mb
Review №30

Assistant by reon he was very helpful friendly and explained everything that I need to know about my new contract. Am happy

Pr
Review №31

A pleasure to always deal with arushan at cellucity pavilion. A friendly and excellent customer service guy. Well done

Om
Review №32

Excellent service received from a salesperson named Reon. He went out of his way to ensure that I was completely satisfied with my purchase. Overall a great shopping experience.

Ja
Review №33

Hi, Excellent and efficient customer service by arushan at your pavilion branch. Keep up the fantastic work.Well done

Sh
Review №34

I have been a cellucity pavilion client for about 10 years now and one specific gentleman has been a superstar in customer service. Humble,respectful and always willing to go the extra mile to help clients like myself to make sure we are happy to have a pleasant shopping experience. Thank you arushan for always being the sales consultant you are,you are great asset to cellucity pavilion. Well done. Keep up the great work.

An
Review №35

Always an amazing experience dealing with arushan at cellucity pavilion. Keep up the great customer service. Well done

Ba
Review №36

I was assisted by Reon at Cellucity Pavilion. I bought my phone from him. He was most helpful. I came in the next day for insurance as well which he helped me with. A lot of patience and good gestures. Great service Reon.

Sa
Review №37

Went in the other day, spoke to Reon, such a wonderful and knowledgeable person, thank you for keeping up customer service. Store is nice as well.

Ma
Review №38

Always great customer service by arushan. Well done. Keep up the good work 😊

De
Review №39

I will drive from the south coast to go to the above store because of the excellent service from Reon Pillay who always goes an extra mile to make me satisfied and happy. Best sales guy ever.

Ja
Review №40

I recently went into the store for advice on the Samsung Note. The consultant who assisted me was Reon Pillay. He was extremely knowledgeable and friendly to the point that he convinced me to actually buy the phone. I appreciate the fact that he listened to what I wanted in a phone and was able to give me exactly what I needed. Excellent service!

Em
Review №41

The service I received from arushan at your pavilion branch was efficient and outstanding. Always has great product knowledge and very helpful and friendly. A real asset to the company. Thank you

Pa
Review №42

Payday with Reon was a lovely experience. I got the phone and accessories that I needed. Service excellence.

Lu
Review №43

I did a payjoy at Cellucity pavilion. REON assisted me and gave me brilliant service. I was happy to walk out with my new phone. Will definitely recommend my friends to come see him.

Ri
Review №44

I purchased a phone a few weeks ago,and was assisted by Reon,who is absolutely brilliant and knowledgeable on his products,and will certainly recommend friends and family to your store because of his brilliant service...thank you Reon,appreciate everything

Vi
Review №45

I was very impressed with the extraordinary level of service I received from Reon Pillay...hats off to you for going the extra mile...Im 1 happy customer that will definitely be back.

Am
Review №46

The customer service i received from arushan at the pavilion was the best experience. A friendly and helpful gentleman. Thank you arushan. Great Work

Ne
Review №47

Reon has been superb helping me get my Samsung and setting up my device. Lovely experience here at Cellucity Pavilion.

Fa
Review №48

A huge thank you to Arushan at the Pavillion Cellucity for your amazing customer service and bubbly personality. Its definitely a 5 star from me!!

Pe
Review №49

Thank you cellucity for great service.Special thanks to Reon for going out of his way in assisting me, was a pleasure working with you...

Sp
Review №50

Hi, Absolutely fantastic experience dealing with arushan when purchasing my new oppo device. A helpful consultant always willing to help.Thank you. Great Work Arushan

Pa
Review №51

Excellent and Friendly service by arushan at your cellucity pavilion branch. Well done. Thanks

Th
Review №52

Deons service has been superb. I have been served neatly and quickly.

Cl
Review №53

Excellent customer service by Reon!!He went over and above to ensure my son and i had a great shopping experience at Cellucity.Thank you Reon 🙌

ol
Review №54

I can not mention enough how impressed i am with the service i recieved from Reon Pillay. So efficient and phenomenally helpful. He is a great example of how customer liaisons should conduct themselves.

Ph
Review №55

I did a payjoy for a Huawei P40lite and had the best customer experience. Reon was excellent. Thank you

in
Review №56

Hi, Thank you to Arushan at your cellucity pavilion branch . Great service as always. Keep up the fantastic customer service.Thank You

Mi
Review №57

Awesome experience at cellucity pavilion. And got an awesome phone from Reno. Thank you so much Reno for all your assistance. Will definitely be back

Ol
Review №58

Hi,Friendly and the best customer experience by arushan. Great stuff arushan. Highly Reccomend you to others. Thanks

Ph
Review №59

Reon is such a helpful person he always goes an extra mile for me whenever Im at cellucity in pavilion when Im they I always feel at home because of the pleasent way he always welcomes me in the store.

am
Review №60

The service I got from Reon at Cellucity Pavilion was excellent. He helped with much patience and knowledge of what was needed for my best interest. Well done

Ri
Review №61

Excellent Service from Arushan ,kept me up to date with my new contract , prompt response and good feedback 😁

Ni
Review №62

With not having taken a contract in years I was completely lost with whats happening in the tecno world of cellphones.....I walked into cellucity pavilion quite lost and intimidated ....but there he was ..Arushan Pillay...to my rescue !! He was patient...understand and found me the most suitable package for my needs. Thank you so much....wow! Service with a smile!

No
Review №63

The service Mr Reon gave me was absolutely perfect. Thank you so much.Keep up the good work sir 🙏

Re
Review №64

Excellent customer service by Reon Pillay.. Will definitely be going back

Ta
Review №65

Thank you to Arushin and Karen for the excellant service throughout the years. It is always a pleasure shopping at CelluCity (Pavillon) with excellent staff!

aj
Review №66

Always excellent and great customer service by Arushan. Well done

En
Review №67

Service with a smile . Thank you Reon Pillay will definitly be visiting your store very soon.

Ke
Review №68

I came in the store and spoke to Reon. I wanted a Samsung A32. He was extremely helpful threw out the sale and he even added on a cover and screen gaurd. I was more then pleased with hes service and professionalism. I will definitely be bringing my friends and family to him.

Nk
Review №69

Superb service from Reon. He is very efficient ,patient and knowledgeable. Makes shopping more worthwhile.

Jo
Review №70

I was helped by Reece. Very good service. Happy customer.

Th
Review №71

Great advice and service by Reon...can contact him anytime and he is always available to assist. Great shop..by far better than any Vodashop at the Pavillion centre, Westvile, Durban...or even at Musgrave Centre

De
Review №72

Due to the excellent service from Reon Pillay I will be signing up 2 more contracts soon

no
Review №73

Did a pajoy at Cellucity with Reon today. The service he gave us was extremely awesome. Helped me with every thing.

Ja
Review №74

Great experience and most pleasant customer service from Reon. I will definitely be back soon.

Ph
Review №75

Great phone and service at pavilion. Thanks to Arushan for a great service

Ra
Review №76

A simple enquiry have lead me to buying a phone from Cellucity and meeting an awesome person. Thanks for the laugh and great great service Reon

Sa
Review №77

Hi,The service I received from arushan at your cellucity pavilion branch was efficient and super friendly.Great gentleman and always willing to help.Thank you Arushan

An
Review №78

Awesome friendly service from the Cellucity team at Pav, especially Arushan who always goes the extra mile.

Ka
Review №79

Hi,The service I received from arushan when I came to do my payjoy application at your cellucity pavilion branch was absolutely awesome 👌 .Efficient and great customer service. Well done arushan

No
Review №80

Hi,I visited your cellucity store in pavilion for my payjoy application and the service by arushan was absolutely amazing. Great customer service and a real gentleman. Thank you arushan

Bo
Review №81

Sales person Arush was a blessing, assisted in all my needs. Great job Arush

Sa
Review №82

Efficient and Friendly Service By Reon And Arushan. Well done

ro
Review №83

Friendly service, good customer serviceWell done guys and thank you for always being customer friendly and going out your way to help us. thank you Arushan for everything and always helping

Ry
Review №84

Ive been a customer for the last couple years and Ive always left satisfied. Arushen Pillay has always provided excellent service. He has always been quick with regards to anything I needed and his knowledge of the products and what would be suitable for me has always been exceptional and this experience with him has made me a loyal customer.

mn
Review №85

Excellent work by arushan is his assistance with a new phone. Well done

Lw
Review №86

Hi, Good efficient customer service by Arushan at the pavilion branch. Keep up the great work. Thank you

Ja
Review №87

Reon Pillay thank u for your good servce

Sh
Review №88

I had an excellent customer experience dealing with Arushan Pillay at the Cellucity Pavilion branch, Arushan was extremely patient and very responsive to all my questions and request.The process of purchasing my new device was hassle free and efficient, I would definitely recommend Arushan to anyone as he is a pleasure to work with and great with communication. I will definitely consider Cellucity pavilion and the sales consultant Arushan Pillay for all of my future purchases!!!

W
Review №89

Thanks for great service Arushen. Speedy and efficient. Well pleased with the service and performance.

Jo
Review №90

Excellent quality, I bought some accessories and they work perfectly. I spoke to Reon, very friendly and he advised me on what to get.

go
Review №91

Always good customer service by Arushan Pillay.thank you and keep up the good work

go
Review №92

I had excellent customer service from Reon,He is extremely knowledgeable, friendly and helpful.

ja
Review №93

I have dealt with Cellucity for years and always had excellent service from the staff, especially Arushan! A pleasure to deal with.

Me
Review №94

Excellent service. Very patient with a customer who had lots of questions.Thanks Karen.

Ri
Review №95

A big thank you to Arushan at Cellucity Pavillion. Best service received. He went the extra mile to help me and get me exactly what I want. I live in Pietermaritzburg but do not mind going to Durban because of the excellent service received from Arushan.

Sh
Review №96

Very great service. Arushan made was very helpful.

Ph
Review №97

Hi,the service I received from arushan when I did my payjoy application was so fantastic and efficient. Great job arushan. Thank you.

Xo
Review №98

Reon introduced me to Payjoy and got a new phone for me. He helped me so much and was so patient. Thank you Reon for the great service. There are not many people that will help like you did. Excellent service. Keep it up

Pr
Review №99

Ntokozo was very helpful and pleasant and had a good experience with her. Thanks

Re
Review №100

Was at cellucity in pavilion to buy a new phone and was assisted by a gentleman by the name of Mohammed he went out of his way to make sure that as a customer all my needs and questions were met. I was very impressed at the excellent customer service offered

Information
11 Photos
100 Comments
5 Rating
  • Address:Shop 168, The Pavilion Mall, Jack Martens Dr, Westville, Durban, 3630, South Africa
  • Site:http://www.cellucity.co.za/
  • Phone:+27 31 265 1366
Categories
  • Cell phone store
  • Mobile phone repair shop
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Payments
  • Credit cards:Yes
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