Disappointed with the service! the service is unprofessional and staff are rude. I had a lady come up to my car and tell me take a walk. With such pathetic customer service I would not recommend them to anyone. It is such a pity that there is such a high unemployment percentage in this country and staff at DEKRA Automotive Pinetown have jobs with their customer service.You guys need to get your act in order!
Great service from the whole team. Very professional and they gave me sound advice.
Good service but only mine thing their firget to do in clients
Lovely people to deal with. Professional and friendly. I felt welcomed as soon as I drove in. I was directed to a parking. Plenty signage to find your way around. Covid protocol followed.When I purchase my next vehicle I will definitely go back...
A little disgruntled due to the the method of quoting. I dealt directly with the manager who could not provide me with a quote yesterday but rather offered to send me another quote with banking details on so I could revert payment. Further to this wasnt even sent to me and when I tried following up she couldnt be bothered to take the phone and sort out the issue.To confirm i havent done the test with them so this is not a reflection on the testing but rather the professionalism of admin staff.Went with the new Germany branch rather. MUCH more professional.
Fast, friendly and efficient. If all other companies ran like them the world woild be an amazing place. Well done. You guys can be proud of yourselves.
Friendly staff, only the office staff can be a little bit more faster.... service in general is quick and efficient....
Super efficient but not the best customer service. You dont feel very welcomed despite the fact you bringing business to them.
Service itself was fine but they made me book an appointment slot but then I had a wait more than an hour before being helped. If appointment slots are booked stick to them.
Unprofessional staff, they don’t check cars according to the line. I’ve waited for 2 and a half hours for a job that takes an hour max. One staff member that evaluates car opens my hood and call me to close it because it’s done. Despicable
Friendly professional service. Make sure you book ahead, and once there the wait can be long. Automatic repair shop behind Dekra is minor repairs needed.
Treated with courtesy
Good service
Great service. Thank you.
Very accurate no time waisting
Krish was very professional, Admin guy and Covid guy were also friendly and polite. Very ckean and neat centre. Highly recommended
Good pleasant service no complaints 👍
Was promptly told this branch is for fleet cars only. I was directed to the branch at 12 Freese Road, New Germany. Prompt service and well received.
If you looking for COR for your uber and taxify its cost about R430, reliable place.
Very quick and efficient service.
Great service
Great service
Excellent service
Roadworthy was done speedily and the staff were friendly and efficient. Suggest going early in the morning though as it times they are very busy and you can sit waiting for ages.
Good place to perform the DEKRA test.
I had to do my COR as i was going to sell my vehicle and this company was the best price and the staff are so quilifide at there job.
Very efficient
Very helpful
Attended the branch in 12 Freese Rd on 22nd of October,highly disappointed waited more than 2 hours for car to be attended to and a gent who came in after me was helped before me .1st and last time i will attend.
Efficiency and effectiveness of service delivery. Feedback and perfect pointing out of vehicle flaws
Great friendly and efficient staff
Quick in and out for my trailer roadworthy certificate
Very thorough analysis
Very friendly and helpful
Quick, friendly service. Hardly any parking!
COR...great service
Very long and excruciating wait, came in 7th on the form and 8, 9 and 10 went before me
Good place for COR
Very efficient and friendly staff
Great
Great Service
Efficiency
Helpful
Very helpful guys
Friendly and prompt service
Helpful
Excellent service
Perfect service
Great
Helpfull people
Good service
Getting car checked
Cool
😜 😜😝
Awesome
Car inspection specialists
Excellent