Hands down the best pizza in Ballito. Cooked correctly, not shy on toppings, seasoned nicely, and a great diverse selection of pizzas to choose from. If you are not ordering your pizza from here then you are definitely settling for second best pizza from somewhere else.Certainly not the cheapest pizza in town, but I can accept paying slightly more for truly incredible food.Value for money: 10/10Service: no comment, as we order in.Quality Food: 10/10
The food was really great and the atmosphere was brilliant, however the service given was rushed, there was no salt or pepper given to our table of 8, the waitress offered a pizza and then said it wasnt available and lastly half of us didnt take alcohol so we asked if we could swap out the drinks for non alcoholic beverages , she said yes then when a few mates had to leave early and asked for take out boxes she came back saying that the manager said, because the pizza special is in-house and because some of them were taking it out, that they now had to pay for the beverages. It was my first time at Lupa and I was really hyped about it because my mates said it would be good, but I will not be dining at the restaurant again. I did not enjoy the experience. Other than that, the food was amazing, the Gardeniera was splendid.
The food was amazing as always, but the steak us always over cooked. Everything else on the menu was great ,even the atmosphere is fun
HAPPY VEGANThe Green Burger at Lupa is simply delicious! It is well constructed and they have really paid attention to cooking the beyond patty to perfection, and many places cant do that.The staff is super friendly and the atmosphere is always nice but, its best over weekends when there is a live band it just hits you differently.
The restaurant has a lovely, romantic ambience. Its clean and peaceful. The food is fresh and delicious. Our waitress was a joy to behold, ever so helpful and gracious. Thoroughly enjoyed myself! 10 out of 10!
We loved everything food to drinks service was absolutely amazing keep up the good work Lupa Team the Manager even came to check up on us thank you so much we definitely gonna come back soon
We had the absolute pleasure of dining here in the past week for my daughters18thbirthday. Our waiter, Sonny, made the evening an absolute pleasure from start to finish! He is such a people person and an asset to the restaurant. I had the vegan burger which was the best I have ever had!!! To end off in celebration it was suggested by Sonny that we try the most divine dessert that gets torched at the table! Utter decadence! I recommend Lupa Ballito with a full 5 stars and suggest that you request Sonny as your waiter in you are in for a few good laughs as well!!!
Love the fireplace and the ambience is great. Only had tea and it was well presented and tasty and very well priced. Has wifi. Will definitely go for a bite next time.
Food was amazing. Good service, will definitely be coming back😋
The service we received was beyond our expectation. Hosted a friends baby shower, making reservations was hassle free plus we could bring our own decorations as well. Food superb(you barely wait 10 minutes for it!) , excellent customer service our waiter so effecient dealing with a big group single handedly. Clean environment too. Would recommend Lupa Ballito to anyone, Cheers
Lupa is always good. But I really enjoyed the experience here. Fantastic service (maybe one too many people asking if everything was ok - the waiter, the manager, then another waiter, then another manager, then waiter again). But the food was great. The service really was good. Very enjoyable atmosphere with the music in the courtyard.
Indoor and outside seating with a chill vibe and friendly staff. The manager checked on us to see if we were comfortable and the waitress was very efficient. The food is always enjoyable and my special requests with attended to to my satisfaction. The restaurant offers lunch specials on a separate menu at R85 - which is a good deal. The only thing I can criticize is the music in the restaurant- which is a bit sad/gloomy. Some upbeat music may add to the chill ambiance of Ballito and then I would give this place 5 stars.
Nice atmosphere, food is good, staff as well. The duty manager was on top of his game - good guys.
NO ENTERTAINER ALLOWED IN DECEMBER SCAM ALERT!Visited the restaurant over the weekend as I had been there in November and enjoyed the meals which I used the entertainer for. Their meals are pricey so having the entertainer does help. This time around I was greeted and was taken aback that the restaurant was empty on a Sunday at lunch time. After being seated the waitress promptly took my drinks and food order. After eating I requested for my entertainer code to be put in only to be told by the waitress that they are not using the entertainer in December and the service will continue in January. This is absolutely absurd as the restaurant wants to trick people by being on the entertainer and duping customers in the festive season as everyone is off and want to go out to eat and Ballito is a holiday destination which will mean an influx of people in the area. I would not recommend going to this restaurant purely because they are dishonest and are so ready to take advantage of unsuspecting customers. Highly disappointed.EDIT: Firstly, your response is just another big dupe on your behalf and your endless excuses are falling short. I have been in communication with the Entertainer and they have confirmed to me that your contract only ends at the end of December 2020. I have nothing further to discuss with you personally as the Entertainer has assured me that they will be taking this further.
Fantastically fabulous food and service. I am so impressed with this place
We love the food at Lupa.Try their gluten free pizza bases and also the lemon and heb chicken
Popped in for drinks on a Saturday afternoon. Very friendly and helpful staff, good social distancing and adherence to COVID protocol. A good overall experience, can recommend them
Really enjoy the vibe when we sit outside. People, music, plenty to see. The food is excellent and service brilliant.
An annual visit to Lupa, Ballito where we meet up with friends. Visited for lunch. Service was extremely slow. Both my red wine choices werent in stock, being Fairview and Beyerskloof. I asked for bread sticks, was told I can only get it at Dinner time. Considering I paid over R1000 for 1 bottle of water, 1 burger, 1 calamari, 2 pizzas, 3 cappuccinos and 2 carafe of red wine, it was an expensive meal which wasnt unforgettable. Wish Restaurants would not serve blackened avo on pizza, it looks unappetizing. Parma pizza at R150 looked good, but somehow lacked taste. Had to ask for the bill twice.
Excellent restaurant especially for vegetarians. Normal restaurants dont have much options but this place had a ton and it was delicious
Service and food was excellent , however the calamari main portion is too small for what you charge.
Great restaurant except the live music is so loud I couldn’t hear my own thoughts.
Weekend vibes with good friends? Then this place is a must!
Great value for money great waiters . Good vibe sorry we had to leave.
Best Italian place around great ambience and happy people
Food was great and the service staff was exceptional. Well presented cocktails and by far best tasting cocktails Ive ever had. Im a cocktail blogger and drinks reviewer you can read the full review of my experience on Thirst impossible durban finest Facebook page.
The have a variety of dishes as lunch specials on weekdays. Real value for money
Lovely atmosphere .Service was excellent .Meals were delicious .
Excellent service, delicious meal and enjoyable atmosphere.
We had lunch at Lupa Ballito today. What a disappointment. The food was really below their normal standard. Calamari was very tough and tasted like old oil. The pork ribs were also tough and tasteless.For desert the crembrule was custard with a cap on it. Really not a good experience
Excellent pizza. Customer service was perfect thanks Portia.
Love it. One of our favorites
Nice Italian food.The fruit cocktail I was served was lekker
Very nice, good interaction with management and staff
What a waste of an opportunity to spend valentine with my wife. The Waiter was great, the food was rubbish - The Manager (White Guy) ignored every black person in that restaurant as if he was trained to do so - and I must tell you he did that with utmost diligence.Anyway I don’t think they’ll miss us, but if you are black and have any respect for yourself rather go next door where I am a regular and have always been respected - 45 at Eat Street. And just to clarify I have proper knowledge and immersion into the Italian culture just in case this info might be relevant!Terrible!
Food and service absolutely greatLunch menu unreal such a choice at reasonable prices
Great meal service ambiance and good value 2 will be back.
Great vibe good food and great service. Highly recommended
A very good Fish and chips and my friends also enjoyed their lunch time special.
Food very good.
Loved the Ambience, amazing food...Prawns😱😍😍
The food was absolutely delicious and the staff were very friendly and helpful. Im definitely looking forward to going there again very soon
Very unfriendly waiter! Never again!
We were there tonight and lucky for us Lupa had a Friday only special where they served pork belly on with a crusty side on spinach. It was brilliant!! The atmosphere was also brilliant. Service was great. Well deserved 5star rating.
Beautiful place.... The bolognese is out of this world👌🏽👌🏽, service is good but could use some little work but overall a stunning place to visit
Went for the lunch special. My fish was delicious with unusual caper etc sauce
Great serviceFood was so lovely even though my gsend had.
Fourth visit Fourth bad experience. Service slow and staff uninterested. Calamri & Pasta tough and over cooked.
I loved the ambiance at Lupa it was a perfect set up. A buzzing eat street indeed and to top it off the food was lovely. The service was quick and great. A real highlight for my holiday.
Lovely vibe,incl the music.Friendly service and amazing v food.Lunch menu: chicken and parmesan penne,and calamari.yummy!
Good quality, limited selection of pizza.
World class
Disappointed in service and food. No gluten free pizza available and pasta was not good at all
The place is beautiful and food taste gud
No more Entertainer. Sad move
The manageress is incredible. Great menu. Great venue. HAPPY HOUR SPECIALS
Great atmosphere. Good food
Great atmosphere, friendly staff, amazing food!(Chef Grant makes the best Chicken and Mushroom risotto from any Lupa in comparison! Taste the lupa family love )5 stars for pure excellence :)
Great food. Awesome service.
What a lekke place. #HAPPYHOUR
Awesome meals...presentation of meals 100%
Excellent Italian food. On Fridays they have a delicious special dish which is wood fire baked pork belly! Good wine selection and you can get it in quarts. Staff very friendly and service minded.
Relaxing meal great servic.
Dine there last night. The manager ignored my family completely even after we had a problem with the bill. Food was average. There was an unopened muscle served in pasta. Served old parmesan. Our waiter was amazing though. Wont be going back.
Loved the menu!
The pizza lacked flavour and the base was burnt. The atmosphere was good.
Awesome vibe and great pizza 👌😎
Lupa Always have a great vibe, the service is ok. But. I am personally desapointed because I always have to ask to be served and always have to beg to have my glass refilled. Management will walk pass again and again without noticing me but greet warmly the next table. The bill is given to me without folder, just a plan sheet....it really disgusting... that hurt because Im a regular.
Friendly service, and a lovely atmosphere.However, people with allergies/ health conditions must be aware that not all of the primary flavours/ ingredients are disclosed on the menu. Can cause potential problems.
Good special!! Clean and organised!!
Best pasta
Very well cooked food! Delivery portions could be larger though...
Absolutely super service and great food.
The food was awesome, fish platter was grilled and baked to perfection. Beautiful prawns, calamari, Mussels and fillet fish.Waiter, Ozzy was on the ball cleaning and getting meals and drinksManager Ugeshan gave us the great advice to take the fish platter and also the unique dessert, best choices and also for making us feel at home. Great restaurant, awesome food, great staff.
Great attentive service. Delicious meals. We had a mess up paying the bill (cousin Zappered the full bill instead of splitting it). Management sorted the issue out with no fuss. When we left it was raining quite hard. The staff saw my elderly parents to our car with umbrellas. A lovely touch I thought.
Excellent as always
We had an amazing platter and service was amazing.. definitely coming back.
One fantastic evening!If you want to end your day in a calming way, this is the place!The food was exquisite and service was phenomenal.But, I give a special thanks to Ayanda for making the evening more enjoyable and sharing her knowledge and passion for food and wine with us.
The pizza is so amazing. The crust is not too thin and not too thick - perfect actually. They are definitely not shy with their toppings. When ordering a take away, they seat you and bring you a glass of water. They also give you containers of parmasan, Chilli and garlic, which I have never seen any other establishment do. Ive eaten their pastas at other branches as well and was very very satisfied. Love this place.