Knowledgeable and friendly staff. This is not a fancy display store like IC. There is limited stock on the floor. This is more a store where you can buy modular components and build an impressive computing setup. You dont have to know what you want, but it helps. Prices are reasonable and and they have access to a lot of accessories.
Good day, absolutely a-z service, nothing was an effort or impossible, great public relationships and sufficient. Thank you so much for 24 hour service in a time of need. The products, knowledge and price were outstanding. Karen
Helpful staff, service is great and theyre very knowledgeable
Was pleasantly surprised with the friendly and knowledgeable service received.
Nothing bad can be said about the place.My go to for quickly getting that weird adapter or hardware. The Prices are good as well.I often find myself comparing prices to distributors and their products are always well priced or reasonable.Staff are nice,helpful and not just trying to sell you on the latest iPhone.Checking out is a bit of a pain but makes the inevitable return (you know printers man) super smoothIf i had to complain abut something I would say the store is to small to satisfy my nerdy impulse to stare at racks of cables and devices, but if it keeps the prices low, Ill happily shop on their website and just pickupHonestly one of the better ones you will find in the city
Friendly staff and very well informed. Got some great deals. Definitely recommend this place.
Awesome service.
Appreciate the service Isaac gave at centurion mall branch, he was very friendly, efficient and professional. He followed up and gave advise and quote promptly. I’m a happy about service
Not a bad pc shop in the Mall
Great Service!
Awesome gentleman working there- Tiaan. Helpful and friendly. If you need help be sure to ask for him. Great experience overall.
Excellent service.
Were updated on order. Friendly staff
Very helpful and friendly staff. Took in my laptop to have its screen fixed.Screen was fixed after they ordered the parts. I was very happy with the following up. My laptop was fixed and they even cleaned it, it is like brand new. Thanks guys!
Good customer service.
Friendly staff and speedy service.
I would like to thank Malcom for his excellent customer service , he was patient and had great I T knowledge when assisting me with a memory upgrade for my laptop
I love this shop and the staff are great! BUT I was very upset because I drove all the way out just for them to decline me at 15h35 but the website and the printing on the door states they close at 17h00. It made me furious! There times should be updated!!!!!
Fast help over the phone.
Good service and quick response time
Good, friendly and helpful service.
Ill be honest. Matrix computers has never really stood out for me. Most branches carry the bare essentials and often does not have stock as advertised. That being said, there is quite a few branches, so if you do require something computer related, its worth your while to pop-in and see if they can help. Usually a friendly bunch behind the counter and always helpful.
Matrix service standard as expected.Outside parking is a dump, rather park inside the mall.
Wow, thats fantastic!!💪🏾🤟🏾
Great service. Expensive though
Friendly staff and good advice
Friendly and helpful staff. Have a wide variety of products. One of my most trusted places to go tech shopping.
Great service. Technicians went out of their way today to help me fix a computer used in one of our industrial machines. Most IT companies would just have pulled up their shoulders, claiming it cant be done. Thanks very much for walking the extra mile guys! By the way - super modern shop and very reasonable pricing.
Thank you fir goid service
Great service
Great service. Went the extra mile to deliver my order even after experiencing a vehicle breakdown. Highly recommended.
Very disappointing experience. Went to the store on Sunday to purchase a Notebook advertised online at a special price. Informed that they had to order from HO and it would arrive Tuesday. Tuesday midday I had to call to follow up as they failed to call me. Only to be told that there was “no space” on the truck for my Notebook. But, I first had to come in to pay or do an eft. Then, only when payment reflects in their bank, would I be able to come and collect - probably in 7 days. Why was I not told about this procedure on the Sunday in store when I was there with my card willing to pay.In my opinion, they simply “forgot” to place my order with their HO. I subsequently ordered and paid online and HO will deliver to my door. So, not good service Centurion Store!
They have always had stock of Hp printer cartridges in the past at very attractive prices. No stock today and prices are up by about 30% 😠
Very helpful, friendly and informative staff!
Got what I needed. Called in beforehand and the lady was helpful. No issues.There was just one adapter they didnt sell which was relevant to the product.
The staff and caliber of service are absolutely fantastic. I honestly wish we could buy everything from there....♥
The staff dont care about thier customers
Horrible. Sold us faulty keyboard. Wont replace it even though we have the box and invoice.
It was ok, got what I needed
Helpfull assistance!
Service is absolutely absurd, wait 20min just to be helped while they take delivery from DHP. Security gives attitude when asked to please get someone to help the customer and is just not interested in helping you.
The staff are so efficient. Well trained and very friendly. Always ready to help when a customer walks in the shop.
Very helpful staff.
I always shop here. Trust me its the only place i get what i want. I hope you will get what you desires 😉
For a store that supposedly specializes in PC components they dont carry a wide variety Also the staff is a bit rude and incompetent. Would rather recommend online shopping at better prices from the various online stores.
Fast .. Efficient. Had 8GB Ram added to Packard Bell.I recommend this team.
Really good service, they actually listen to their customers.
Awesome Customer Service!
Truly speaking they didnt help me with anything, instead they told me I must go where I bought my laptop, so disappointed
Service is quick if you ask for Jayson. Well done lad
Been there twice and both times the service was very slow. Although friendly, the assistants dont know anything about computers, the price of anything, stock availability, etc. They need to ask the technicians everything, who get visibly annoyed with them. Also quite expensive when doing any assembly work of components bought there. Ive had much better service at other branches
Made a plan to help with a charger
Its got what need.
Struggling with the lockdown queues, but had exactly what I needed.
Excellent help. Decent prices
Excellent customer service and great products, 10/10 would support them again
Friendly helpfull staff ,with the technical abilities. Well done guyz
Very helpfull and have a good knowlede of their products.
Managares so abrupt and walks around arms fouldedSorry to say,
A bit limited to the range of in store products - but I found what I was looking for. Staff seem friendly and helpful.
This is definitely the place to use in Centurion Centre if youre looking for anything PC-related!I found the shop after a long run-in with Incredible Disconnection, Game, and Rotten Apple. I was looking for a card reader that jacks into a USB port. The Apple people were the worst, not knowing what an SD card or a USB port were(they also had some spruikers who were obviously employees hanging around pretending they were customers and telling each other and everyone else how great the Apple products were - this is truly the nadir of lameness.).After I got sent here by Incredible Disconnection, I concluded my business in about 5 minutes. Since then, I come here whenever I need something for my PC. Ive never been disappointed.Prices are moderate, cheap if the competitors in the mall are used as a yardstick. The staff are technically competent and definitely know their stuff (Despite this, I have never seen them condescend or exhibit impatience with computer-illiterate beginners).Computer repairs are done here. They also do builds(i.e. assemble a custom machine from parts you bought - but remember, nobody can force incompatible parts to work together, no matter how cheaply it would work out if they did.).NB: This is NOT a cellphone shop! You cant buy phones and their paraphernalia here.
Quite nice place, got answers to my questions and got what I needed. Got home and it fixed the problem.
Bad products,Bad advise,Bad service, a Branch Manager that cannot talk.... No comment...rather buy from a bigger place with knowledge and service and garentees.
Great sevice from tech team, very disappointed in the lady employee that felt it necessary to have her tantrum not just while there were customers but literally over customers and swinging a stapler.If it wasnt for the kind and calm and colected tech guy (sorry cant remeber his name) it would have been 1 star
Absolutely amazing service and staff!
Great service
Malcolm was fast and professional.
Very efficient and helpful
Helpful well priced service
I bought a headset that was faulty and they were very helpful in the swap
Great Service, Keep it up Dino and Team..
Excellent service, by one of the stuff member
Will never recommend them.they treat customers as rubbish.and are absolutely not willing to assist with problems.
Friendly and very helpful
Very helpful staff
I got what I was looking for.
Store does not exist. Listed as being in wrong mall. Actually in Centurion Mall
This store always seem low on stock and staff are not very knowledgable.
Help me with my problem
Good service
You get service from the entrance.
It was ohk
Just okay