Please consider promotion for Portia to a managerial level.She is very strong and brave to handle clients at all levels and very professional.Her top management can learn a very critical skill of customer satisfaction.My 5-star rating is not for the business but for the high level of service received from Portia.She is a gold,take care of her before you loose her to a competitor. Thank you 🙏
Awesome products and great after sale service.A huge thanks to Jay Verdappen for the awesome service provided.Well worth the 5 🌟 rating.
Very nice selections. Staff super friendly and helpful.
Their range of tiles are great but expensive. But they have a great quality and priced range of baths, basins, toilettes and fixtures.And great service.I have changed my 4 star rating to 5; because their post sales service is awesome! Still a pity they could not help with discount on my large sale.
Good service, but unfortunately not what we needed.
Best priced material s, very stylish.
Thank you for great feedback and customer service after a delivery mixup.
Great price. Stylish tiles and bathroom sets. Free delivery!
Bad experience, I still havent received my box of tiles that i payed for in August 2020. Its been 6 months now. Ive been doing follow ups and the sales man (Ronnie) kept telling me that he will sort it out. Now Im been told that i should provide the invoice, where do i get the invoice after 6 months? They telling me that Ronnie has moved to another itile store thus they cannot assist me. It doesnt make sense because Ronnie knows the story that they owe me 1 box due to the fact that when the tiles where delivered one box was broken. Horrible experience, and I want to get my lawyer involved because the problem is on their side
Nice and affordable quality furniture. I recommend this place.
Not a great experience unfortunately. I went to the store with the intention of puchasing two items I had seen online. I had a few queries about the products but the salesman assisting me did not take me seriously and kept looking at the entrance door and walking away from me when other customers came in. I had to follow him around just to get information. I left and bought the same products the next day elsewhere. Dissapointing.
Friendly efficient service
Nice shops for stylish bathrooms and floors
Excellent customer care
Friendly staff at the store
Good quality as well as a large variety of tiles and related products available.
Good service. Fast.only problem is u cann ot collect stock on sunday.
Great and friendly service.
Very professional and a wide range of tiles
Beautiful service.
Best place to get the fashion tiles and bathroomware
Friendly staff. Very helpful. Beautiful store.
Decent selection of tiles, good selection of mosiac/decorative tiles. High quality wares, good service. Samples given without you having to pay for them.
Great service but problem is they only deliver during the week and cannot commit to time of delivery.
Good selection of ceramic products .
Only one person to load titles
Beautiful tiles. Love your products.
Great service - Mark and Bernice 👌👌👌
Top quality products a very reasonable and affordable prices, friendly staff
Great service from great staff.
Excellent service from Mark and his team
Impressive storefront, however after youve made the mistake of buying from them they inform you verbally that delivery of tiles in stock takes 2-3 days. Then after you complain to the operations manager, because all other staff members you interact with make verbal commitments but never follow up, the delivery time is changed in writing to 3-4 days.They openly lie to you stating the delivery is en route, when it hasnt left the warehouse.Theyre estimate on tile adhesive is 50% of the actual requirement, which they state is accurate according to the manufacturer.The imported tiles we purchased also states on each box with a massive label made in South Africa, again another lie you are fed by the sales staff.It seems each employee is well versed in closing a sale, saying whatever needs to be said to get money in, but when it comes to service its lies and finger pointing.Good luck if you choose to do business with this company.
They have some very nice tiles, but very unreliable company. Promise delivery for a certain date and do not honor order once paid for
A boutique of beutiful choice of tiles.anything and everything at your discretion.
Great range of tiles and very friendly staff!
Very good service friendly staff
Friendly helpful staff and great professional service
Friendly staff. Know their products. Good prices
Very nice. Friendly staff
Clean place and open view .nice mordern tiles
Quality tiles. Unique materials available.
On line shows they are open on 24th December, yet they are closed.
Outstanding service.
Has nice tiles. No service
Best quality tiles and bathroom equipment.
Beautiful tiles and huge choice 😎
Modern selection of quality tiles
Good customer service
Not such a busy shop and staff is friendly
Good quality but very expensive
Not impressed
Massive sales
Quality tiles
Looks upmarket
Great value
Nice tiles
Great service !!!!
Quality Products
Great savings
Outstanding service
Nice