Terrible cuatomer service. I handed in my watch for repairs months ago and I cant get a hold of the store, they also never call or even email to give updates

Friendly service, knowledgeable staff. Currently quite quiet under the covid restrictions, so a pleasure to shop in.

Bought expensive waterproof watch for my boyfriends birthday, and the girl who was helping out knew that its for the gift, and she left a sticker with the price inside the box underneath the plastic stand... Obviously watch box has few levels of opening, and in order not to damage I didnt even open it myself to double check, I just trusted her common sense. And now my boyfriend opened his birthday box, and there is price sticker inside. Thx.

Worst service I have ever received. Was told my lens replacement for my sunglasses would take 2 week. Eventually received them back more than 2 months later. Requested management to call me 3 times and inform me why its taking so long. Never received a call or a reason as to why. Went and collected my sunglasses and staff could still not tell. Also never even received an apology. Will never support this store or brand again.

Employees have zero respect or interest in helping a customer. I kindly asked someone to assist me in getting a dress down. Instead all employees who were having a fat chat with friends looked and me and carried on talking. After waiting a long while for them to finish their discussion do they only help me with attitude.

Variety and beautiful