Great range of quality products. Friendly staff.
It is cool shop but it does not have a range of clothing maybe because the store is small.
The worst service received today Sunday, 13th December from Total Sport. Three sales people on duty today, one female and two gentleman. One of the gentleman who helped today told us pure lies. First he seemed like he did not want to assist us. Then he kept on helping other people instead of calling another store to check if the size we wanted was in stock. Comes back tells us that Promenade has 7 in stock. I specifically ask him if he asked them to set aside the pair for us, he instead insists that they have seven 7s in stock. At this point my sister was already over him because we could see he was not forthcoming about assisting. I acknowledge the other customers but yey man. We drive all the way to Promenade mind you a car does not use water only to get there and be told that there are no 7s in stock. Will definitely be calling the branch. A pity I did not get his name.Paying customer whos extremely unimpressed especially when you have worked in retail before :(Total disappointment!
Not too sure what to expect from a shop that calls themselves Totalsports. Not much Total about them. They cater for the bare basics of sports, and what they sell they dont know much about. I went to buy some tech and landed up spending the time there researching it myself online. With such a limited range, the shops assistants should have an idea of their products. Even shoes, they generally sell based on colour rather than customers foot types.
Nice shopping experience
Great customer service I received
They had insufficient stock. Very few size 12s. Spent nearly R3000 at Cape Union Mary
Friendly and helpfull staff but please turn the volume of the mudic down a little. I know youre getting us pumped up to exersice but I couldnt even here my partner when he spoke to me.
Trading hours says 18:00 but the store closed at 17:00. Waste of money and petrol.
Small store
Great customer service
Staff disinterested in customers
Will never set foot in this store again in support of Eben.
Very nice and organized staff and store
Very helpful and friendly service
Chaos and bad service
Nice
Great
Terrible
- Address:Shop 61, Somerset Mall, Cnr N2 & R304, Somerset West, 7130, South Africa
- Site:https://www.totalsports.co.za/
- Phone:+27 21 850 1959
- Sportswear store
- Clothing store
- Sporting goods store
- Monday:9AM–5PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:9AM–6PM
- In-store pick-up:Yes
- In-store shopping:Yes
- Same-day delivery:Yes
- Delivery:No
- Wheelchair-accessible car park:Yes
- Wheelchair-accessible entrance:Yes
- Wheelchair-accessible lift:Yes
- Wi-Fi:Yes
- LGBTQ+ friendly:Yes
- Transgender safe space:Yes
- Debit cards:Yes
- Credit cards:Yes
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