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Dis-Chem Pharmacy Table Bay Mall - Cape Town
Berkshire Boulevard Shop G, 100 Table Bay Mall, Table View, Cape Town, 7441, South Africa
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Li
Review №1

I am sorry I didnt get his name, I was looking for Dove secrets today, couldnt find it where other dove shower gels where so I asked the guy who was packing in that aisle. Despite it being closing time he took me to where he thought we could find it , we couldnt find 500ml but we found a smaller one. I was really impressed escepecially after walking out of another shop where I felt unwanted.

Jo
Review №2

Unfortunately I cannot award no stars as that would be the correct rating. Wanted 3 items. Two were out of stock, the third to be asked for at the pharmacy. 3 staff members there. One helping a customer and engaged in light hearted chatter with the customer, the other two ignoring customers and had a long chat at the back, in view from the counter, but ignoring all customers. Then they moved to the counter and was looking at a computer screen, still ignoring the customers. I and the other customers eventually left to go buy elsewhere.

Ro
Review №3

The phone call was informative and fast. They have definitely improved

al
Review №4

Pathetic service at the basement there were the covid tests are done. The old lady with the afro and the other lady treated me like nothing. Went there for my covid test, they just made me stand, whilst all 3 of them were busy with some call and we had to just wait. After that they then called a couple that was behind me and served them first. Maybe they were a priority because of skin colour, after that that elderly afro lady was just rude because i was patrified and the way she was inserting the covid testing stick was just in human i have had a covid test before but this time it felt more like whatever i dont care get tested and go. Except the one lady who took my payment and booking number she was very helpful

Ke
Review №5

I was assisted by Rudwaan who took me to the items that I was looking for. You very rarely get this in the shops anymore . He is truly a good asset for Dischem. Extremely helpful and pleasant. 10 stars to you Rudwaan.

Jo
Review №6

What incredible service. Ive been able to upload, and request repeat prescriptions from Dischem (Table Bay) without an hassle. Their staff members are so friendly and accommodating. The folks & pharmacists at the dispensary provide updates, and assist with any change. As for delivery, what a joy! They are punctual and professional. If there is any urgency they also try to accommodate you as best possible. Thank you very much for your stellar service (especially during an ongoing pandemic).

Ri
Review №7

Ladies at tills chatting while customers waiting and totally inattentive. I was extremely frustrated

Ri
Review №8

Theresa in pharmacy was absolutely brilliant. Knowledgable and helpful. Valued staff member

Ca
Review №9

Can be a little busy but good staff that are gelpful.

Lu
Review №10

Very understaffed and disorganized. Nurses here have to do Covid tests at the drive through and also see people for regular appointments. The nurses must be absolutely exhausted and customers have a terrible experience in as a result of longer waiting times despite making appointments.Dischem should be employing more people to do the work related to new products they want to sell, not overworking staff members and inconveniencing customers.

Gi
Review №11

Always go the extra mile - today a manager took great pains to repair my crutch even they they did not have the spare part in stock by taking the part off a new one and rather ordering a spare for that - thus preventing me from a potentially dangerous slip. I always find the staff at this store will go out of their way to assist even with non medical requirements. Thank You to to manager involved (assistive aids department).

Ma
Review №12

The customer service counter team thought they doing me a favour to sort out my app problems. Just left her desk and nothing has been sorted

Re
Review №13

Made a booking for a covid test. Was in store before 4pm but the nurse clocked out at 3:30, maybe because it is Friday.

Za
Review №14

Im all round impressed with Dischem as a company. The staff is very helpful and accomodative. I was looking for walking trolleys for my grandmother who is 99 years old and turning 100 this year. I was not going to buy the trolleys immediately but I was only looking at functionality and buying the trolleys in another province. I still received great service and the gentlemen helping me even made a reservation with Dischem Woodlands, in Gauteng, for the trolleys. Clean shop, organized and excellent service

Ca
Review №15

I have had nothing but awesome experiences at this Dis-Chem. Their dispensary is the quickest in the area, never standing in a queue, and always having enough people at the counters to assist customers. Thank you!

De
Review №16

Great items and service.

Lo
Review №17

Everything on promotion is out of stock, because they only received 2 of each 🤔And then they have the free bags, but no aftershave to sell to receive a bag, allways excuses for everything at Dischem Tableview mall. Everytime an untastefull shopping experience

Ve
Review №18

Tried to call Dis-Chem Bay Mall. Was put on hold for over an hour. Had to put phone down. This is my last resort. Please help me to speak to the manager. Have been to Mall yesterday and made a mistake with my purchases R5000,00 and need to exchange something for a different product. I’m 66yrs old, and dare not expose myself again for fear of Covid 19. I need the item to be delivered to my home. Please contact

Ma
Review №19

Service non existent, do not answer the phone Wellness clinic is a joke. wait in a queue for 30 mins to be told on entering they are out of stock if vaccines, yet there are 5 posters advertising the vaccine....too lazy to take down or write Out of stock....or answer the phone!

J
Review №20

Very poor drive through testing service. Their card machines work 100per cent, but results come whenever.... Dischem attitude seems to be not to care that their service is poor. Its like 1960s service from state bureaucracy, not what I thought i would get from a modern supposedly customer orientated service provider. My concerns and objections have been met by absolute silence, which I take to mean if you are not happy, f...k off. I hear you Dischem. I will take your advice and my business elsewhere.

Gr
Review №21

One of the places where you can be assured that you will not be disappointed with the stock or the service. Well-kept store with loads of knowledgeable assistance whenever you need it. Worth a visit for all your pharmaceutical needs!

Iz
Review №22

Chronic Meds Dispensary - we moved to Dischem after receiving terrible service from another pharmacy, and I have to say that the pharmacists at Dischem Table Bay Mall have been awesome! In particular Charmaine, has gone above & beyond to help us with our sons chronic meds. Meds are delivered on time as scheduled every month, no problem. Super happy with their service :)

Br
Review №23

Outstanding service from the nurse on duty on 18 April 2019. We went for vitamin B injections prior to Two Oceans. The branch has wonderful staff in general. The pharmacist was a great help and we were greeted by a friendly assistant at the entrance.

Ge
Review №24

I received very poor service over the phone from this store they even dropped the phone while I was speaking.

Il
Review №25

During lockdown, this store has stock of the products I need at a location that is never overpopulated.

Bu
Review №26

They spraying at the front door but staff are walking around with their masks off. One of the customers is chatting away in the queue without her mask on and when addressed the staff do nothing about it.

We
Review №27

Such helpful staff.

An
Review №28

I called 3 times and cut off once put on hold 3 times all know once off lamisal for bacterial infections on my feet gel kind so get rid of it. But no answer?

Be
Review №29

Tried calling this store yesterday and today but just get a recording, plays on a loop and doesnt get answered. I held on for over 15minutes

Ra
Review №30

Very helpful and friendly pharmacist.

Li
Review №31

Super friendly and helpful staff

JO
Review №32

Well done guys....great service...you need more tellers month end

za
Review №33

Very friendly staff and very helpful nurses and pharmacists!

De
Review №34

Friendly knowledgeable chemists

Al
Review №35

COVID-19 testing is done here.

Kh
Review №36

Disgusting service from the nurse on duty today and last week Saturday. And I went back today thought she will redeem herself. Super angry😠

Ni
Review №37

No complaints.

Si
Review №38

This will be the next store to close!!!

Ja
Review №39

Why does this site say you open at 0830 but it is actually 0900? If I knew this I would have never came here.

Ts
Review №40

Awesome stuff

Ch
Review №41

Excellent, Helpful staff

Fi
Review №42

Super helpful staff

Ch
Review №43

Thank you so much for incredible service at the Dis-Chem Pharmacy. The pharmacy staff were so kind and so helpful. Your ladies helped me very much appreciate it very much !!! God bless!

Information
9 Photos
43 Comments
3.5 Rating
  • Address:Berkshire Boulevard Shop G, 100 Table Bay Mall, Table View, Cape Town, 7441, South Africa
  • Site:https://dischem.co.za/storefinder/200
  • Phone:+27 21 612 0172
Categories
  • Pharmacy
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–7PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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