Discovered Brights at this location only 3 weeks ago. Wish I did it much earlier. From the moment you walk in, Security will be able to point you immediately into the right area. At most other companies, Security is there to be just that and nothing more. Every staff member is an absolute delight. I have been now in here at least 10 times and without fail I came out a very happy customer. A while ago I was looking for a very specific bolt and the 2 gentlemen on the top floor were immediately there to assist and even suggested to go for stainless steel instead of galvanised due to the area we live in. Apart from that, one took my name and phone number as they did not have stock. Last Friday, just as he promised, he called me to say that got stock in but I asked him to keep it till Tuesday as I was out of town. Tuesday my 8 bolts (yes all their effort for 8 bolts) were waiting for me behind the counter.Downstairs, the service is just as good and staff will give advise when they can think of a better solution that I am looking for. Unlike some other stores, the staff go out of their way to be giving assistance. Thank you Brights Table Bay Mall, you are superb!
Excellent venue for cheaper and superior products... Service was great and highly recommended
Knowleadgeable, well stocked and great loyalty card with real pocketfelt discounts.
Thanks Russel and Ryan. Not gonna get better service than that. We love our painted walls and plans for our lights. When the guys/ladies on the floors are helpful and friendly, its a well managed store. Has everything we need. Impressed enough to come back and write a review. Hope I got the names right, super impressed with the service with paint. Keep well everyone
The best customer service from the team on the floor, they are all friendly and extremely helpful, even when they dont have it they suggest to order it for you. Pricing is good compared to builders for example. Thank you
Went into Brights for the first time today , wow what a difference from Builders !! The staff of eager to help and very quick to assist, unlike Builders where you walk around for 30 min trying to get someone to help and then they are rude and unhelpful. So glad to have an alternative. Please support them you will see what I mean.
I was treated with respect dignity and over all felt as if I was the only customer.I visited the shop O. 23rd January to buy a battery. I walked or should I say drove away battery fitted. Excellent service. By excellent trained staff. Well done I know Im a customer for life.
Very helpful and knew what they were talking about. It is always a pleasure shopping there
Brilliant service. Walked out of Builders warehouse due to indifferent attitude and service. Why shud we be subject to Builders Warehouse bad service and attitude if we can choose Brights.
Excellent service, especially from salesman Russell. Staff know their products and are very helpful and attentive
Missing huge opportunity. Not open Sundays, the only store in the huge Table Bay mall to be closed. Most people shop DIY on weekends, Builders Warehouse is extremely busy every Sunday. POOR business decision. Other than that very friendly staff, far more helpful than Builders.
Absolutely fantastic service from the gentleman in the irrigation section very knowledgeable and very professional!Definitely coming back to this store
Helpfull staff. Always good service.
Just received the most amazing service thank you so much Russel you were wonderful
Very helpful staff. Especially Ashley
Very good service and price of goods.
Very helpful staff.But closed on Sundays?
Great service. Awesome prices
Properly trained staff that are knowledgeable and can advise you
Fantastic service & very friendly & helpfull staff my favorite hardware store !!!!
My 2nd favourate Hardware store...
A grate shop for the DIY and contracted guys with tools and building materials with friendly staff members and grate prices
Great hardware store, with everything you are looking for
Very,very good ! Very helpful and friendly !
Good service friendly staff
Very competitive prices
Very friendly and professional service and staff
Good service..
I enquired about a product online & they were quick to respond. When I got to the store they were so friendly & more than willing to assist. Best hardware store in the area!!
Excellent service