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Kendal Mica Hardware
Shop 31, Cristy Corner, 39 Kendal Rd, Diep River, Cape Town, 7800, South Africa
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Ho
Review №1

Well stocked hardware store with a large variety of hardware and pool and gardening products. Friendly and helpful service.

Da
Review №2

Always has what we are looking for in terms of DIY and hardware needs.Friendly and helpful staff.Good parking available.

Gi
Review №3

Service is excellent. They had everything except one item I was looking for, but the assistance I received was knowledgeable and professional.The store also follows strict covid protocols and asks customers routinely to put their masks on.Parking can be a nightmare, due to the popularity of the shops and steps to health being there, too, but overall this Mica gets a thumbs up from me.

Ch
Review №4

Very helpful & friendly staff. Your quick pop in one stop hardware shop

Gr
Review №5

Best store in the area, they have a very wide variety of things and plenty floor staff, every time I have visited I have been guided to what I was looking for within minutes of walking into the store.

De
Review №6

What a pleasure to go into this shop. ,with staff and management going out of their way to help customers. With an in-depth knowledge of stock and their expertise makes visiting a pleasant experience.Tks guys

Im
Review №7

Friendly and helpful service. Willie in the paint department knows his stuff

Li
Review №8

A really great store. Excellent service. All staff are amazing.

An
Review №9

Really friendly and knowledgeable staff. Can get art supplies as well as paint there.

An
Review №10

Friendly helpful service and they had what I needed. In general, good stock levels with choice

Ch
Review №11

Excellent hardware store extremely well stocked for size of their premises.

ju
Review №12

Excellent service Staff are .friendly and very helpful

Si
Review №13

Bought the wrong part for my geyser. Only realised at 16h50, so RAN back (have no car). When I arrived I realised I had forgot my mask, made a plan with my shirt. But the security and the manager were actually gleeful as they told me I was not allowed in, they werent going to help, and they were closing in the next 2 minutes. After a bitter argument they grudgingly went to the shelf and got the part. I suppose I should be grateful for that. They dont like my type, and I dont like them, wont ever go back.

Ji
Review №14

Huge range of products. Nice to grab and go shopping

je
Review №15

Great service and staff. They have all you need under one roof. Very attentive to your needs. Well done team.🌟

De
Review №16

Smallish store but friendly and helpful staff which, in a technical space that hardware stores occupy, is very important to me.

Yi
Review №17

Always helpful and super friendly. Have a fantastic range of items.

Am
Review №18

Very helpful staff and an unbelievable variety of stock

Fu
Review №19

Very nice staff. Helpful and always friendly. Thanks guys!!

co
Review №20

Lovely Mica with such friendly and helpful staff the minute you enter the store. Great experience keep up the good work

Iz
Review №21

Friendly knowledgeable staff and a great list of products make this my new go-to hardware.

Ch
Review №22

Well, I think it is high time I voice my opinion of this store. Some reviews are correct as far as the friendly help and assistance received from some of the floor staff. However, the one person who should be taking heed is the “manager” of the store. Not only is he always grumpy but is unhelpful and could not care less. Come on man, don’t treat you customers like that. Is it because I am female? I asked a simple question regarding a fuse and your rudeness and awful attitude of not seeming to know anything is so off putting. Shame on you.

Ry
Review №23

Very helpful staff - they know their product range and how it is applied.

Da
Review №24

Nice to walk into a shop where the staff are dedicated to their job and to helping the customer efficiently. I know it sounds funny but its few and far between these days. Well done and keep it up.

Wa
Review №25

Staff are less than helpful and can’t even advise on what stock they sell

Ly
Review №26

Always find what I need, very friendly and helpful staff!

Br
Review №27

Always fantastic service and genuine advice.

Ro
Review №28

There is always someone knowledgable around to help. One if the very few places where you get greeted at the door. They stock a wide range of hardware and paints.

Na
Review №29

Very good layout .stock variety of items. One down fall ,very expensive compare to other hardwares.

Pa
Review №30

Annoying to get every staff member come up to you and ask if they can help..

Ge
Review №31

Friendly & helpful staff. Unlike many other places where you may struggle to find assistance, there was always at least 3 people on the floor offering to assist. Was able to find everything I needed in good time.

Re
Review №32

Always be great experience at Mica Diep River... The staff are efficient and knowledgeable... Always friendly and courteous...

He
Review №33

After leaving a positive review on my first experience with the staff, I have experienced a shocking visit. I bought a can of spray paint and while using it the can stopped working. I explained this to the person responsible at the paint section and he tried fixing the problem with some thinners. After several attempts he ended up going to the manager for advice. and this was the message I got.. we cannot fix the problem and we cant replace the can as it is basically finished. I asked him for a scale as I can feel there is still reasonable amount in and was told we dont have scales. So I bought a new can, took it to work and weighed it.New can 297g, my used can 154g. Its half. Needless to say I will never go back there...

Te
Review №34

All the sales assistants are men and I feel they stop listening half way through my question and start walking away to get me what they thought I need and then realise they only half listened. I appreciate the sense of urgency but would prefer they just listened to me until the end of my sentence.

Br
Review №35

Nice store. Helpful staff. I found it quaint how they refer to the different staff as paint man and plumbing man but they sure know their stuff.

Ra
Review №36

Always find what Im looking for and the service is good

Pa
Review №37

Always ready to help

Al
Review №38

Superb customer service from the moment I walked in. The salesmen are knowledgeable and helpful. Wide range of hardware and an excellent paint section!

Bi
Review №39

Well stocked and very helpful staffMakes it so easy to do DIY job

Ch
Review №40

Okay hardware store with helpful staff but their arts and crafts section has shrunk quite significantly down to a little corner with a few random items that look like leftovers.

an
Review №41

Friendly helpful staff...have all the DIY u would need..😎

re
Review №42

Excellant Service... Wide range of options to choose from and an everpresent hands on Manager... Well done.

Fr
Review №43

Everything was totally professional and excellent customer services...Love it!!

Ig
Review №44

The staff are friendly and the prices are about acceptable.

An
Review №45

Pleasant shopping thumbs up to Willy and Randal

De
Review №46

The Staff are always friendly, knowledgable and willing to assist no matter what what your requirements might be.Should they not be able to assist you with something they will suggest an equally good, sometimes better, product.They will rather not sell you something if they feel that it will not work for your application.Should they not have what you require they will offer to order it for you or suggest another local shoppe that stocks what you seek.

Ca
Review №47

Friendly staff, well equipped Mica.

Cl
Review №48

Amazingly friendly and helpful staff. Their selection is great with good prices. Management is also too notch having interacted with the manager several times.

Gr
Review №49

Staff helpful and knowledgeable on products purchased.

Lo
Review №50

They will have what you looking for. Staff are very kind and helpful. Always someone there to help !

Sa
Review №51

The gentleman at the door is very friendly and the staff inside are extremely helpful.

Sa
Review №52

Excellent service from knowledgeable staff. Got me actually what I needed.

Pr
Review №53

Best place to get your hardware things. I loved it

Ed
Review №54

Straight, honest, quick advise.Good product knowledge.Love it.

Sv
Review №55

The friendly and excellent service in our community.

Ri
Review №56

Helpful staff and a wide range of goods make this a great place to go to get household and gardening tools. Its well designed and didnt feel cramped despite having a relatively small shop size.

ri
Review №57

Always had great service from their helpful friendly staff. Very well stocked hardware and paint.

Ge
Review №58

As always very good

Ga
Review №59

I visit here frequently when I need hardware stuff, well signposted, easily visible from the road, lots of off street parking, attractive shopfront.They recently completed renovations and the store looks even better than before, the rows and shelves are well demarcated enabling quick reference for what you are looking for.The staff are always willing and at hand to assist and help make your visit pleasant.A wide variety of goods, such as plumbing, electrical, hardware, paint, tools and much more, they now deal in Lp gas too.Prices are competitive to this market and they have more than one brand of items giving one a choice in price range they also have a wide selection of stock.So when you are in need of hardware, paint, plumbing, electrical and even tools, head in over to Kendal Mica Hardware and find what you need.

Et
Review №60

Very helpful place but didnt not have gas to refill

Li
Review №61

Always helpful and knowledgeable!!

An
Review №62

Prices are alright but what makes the experience shopping here so great is the staff. Always helpful and always greeted with a smile. Id rather spend the extra few rand here than go somewhere else.

Jo
Review №63

Loved the toilet

Ma
Review №64

Great Service walked you to the item that you looking for.

Ma
Review №65

Always friendly staff to assist you with technical advice on what product to chose to resolve your DIY challenge. Wouldnt go anywhere else.

Ti
Review №66

Nice new look to the store, staff very helpful and knowlageable.

Ma
Review №67

Every time i go to Kendal Mica Hardware i am more impressed than the last.. Excellent service and good quality products at unbeatable prices. I have stopped going to any other hardware as this is my number one place for Hardware needs.. they got it all!

Br
Review №68

Knowledgeable friendly staff.

G
Review №69

Staff are always friendly and happy to help.

Ri
Review №70

Bought two lawnmowers for the price of 1

Mi
Review №71

One of the best hardware stores to visit. It is kept clean, and what really sets it apart is the service from the many, many floor staff. They are kind, and always available. The cashbacks are great too... get the loyalty card for sure.

In
Review №72

Average. Staff are mildly helpful though friendly. I found that product knowledge was a bit lacking.

Mo
Review №73

Great service, staff friendly and helpful

Ut
Review №74

Great service

Ro
Review №75

I am extremely irritated with Mica Kendal road. I went in on Friday... Was told I had to sanitizer.. Fair enough.. But the sanitizers that the shops are using have absolutely distorting my skin... I was told I would not be allowed into the shop if I didnt want to sanitize... So.. I sanitized to keep Mudusa happy at the door.Today I went back... Needed some wood cut... But this time I wore blue surgical gloves... On arrival.. I was told by Madusa that they do not allow people into the store with gloves on... Are you kidding me... This is going to extreme... I want be back...

HE
Review №76

Very neat hardware store, friendly assistants and you can find almost anything there that is also stocked by the major stores.

Ro
Review №77

Well stocked with all items needed for DIY and home improvements

Na
Review №78

Very good and friendly help and knowledge full salesconsultants

De
Review №79

Great staff and friendly service, COVIT FRIENDLY

Ja
Review №80

This store has improved year on year, Ive found the staff to be belpful, their pricing is competitive and their stock levels are good

Gl
Review №81

Great products, competitive prices and every staff member, top notch. Thanks 👍 for a super service.

Ja
Review №82

Fast service.

Al
Review №83

I recently came to Mica Hardware, the staff are great and always ready to help and assist your projects! Their new range of items due to upgrading the store size is great, a bit unconventional but at the same time definitely improved comparing their older layout of the store. Come to Mica to support locals and their great business.

me
Review №84

Excellent service

Ia
Review №85

Always helpful

Su
Review №86

These guys rock, extremely helpful.

Br
Review №87

Great selection of hardware and very helpful timber cutting department. R3 a cut!👌

Be
Review №88

Good service many assistants are quick to help

An
Review №89

Some of the friendliest and helpful bunch of people with great service attention. The store has recently been revamped and great for finding what you need

Ly
Review №90

Always a pleasure shopping at Kendal, friendly helpful staff and all Covid safery protocols in place.

Je
Review №91

Very helpful staff found what I needed

Ad
Review №92

Profesional and helpfull staff make it a pleasant experience to visit there.

Pe
Review №93

Always helpful and have what I need.And decent hours open daily

Dy
Review №94

Very helpful staff

Pe
Review №95

Friendly and helpful staff

Ma
Review №96

Bigger than expected with most of anything you want.

Ma
Review №97

Great service and awesome staff.

Ji
Review №98

Always a good experience.

Gr
Review №99

Friendly efficient service. Staff very knowledgeable. More pricey than most hardware shops but worth it.

St
Review №100

Just like an old fashioned hardware store. Knowledgable and helpful. Love it!

Information
50 Photos
100 Comments
4.5 Rating
  • Address:Shop 31, Cristy Corner, 39 Kendal Rd, Diep River, Cape Town, 7800, South Africa
  • Site:http://kendal-mica.co.za/
  • Phone:+27 21 715 7107
Categories
  • Hardware store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–2PM
  • Thursday:9AM–1PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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