Super efficient and helpful. Well done guys!

Brilliant service. Efficient, informed and helpful.in and out within the hour for a renewal.Happy to see such good COVID protocols.Kudos to the staff and especially Ms Annalise who very kindly assisted me this morning.

Quick and efficient staff. Tool about 30mins to get my license renewed

Brilliant experience. Friendly and efficient staff especially at 7.30 am on a Sunday morning!Did a bike license and a car license renewal in the space of an hour. Well done Milnerton Traffic Department 👌

The service is considerably quicker. It’s booking that is slower, due to COVID protocols but if that wasn’t the case, you’d be in and out in a wink

The staff here are always friendly and willing to assist. They tend to take strict Covid protocols. Although it does get busy, they try to assist. I would recommend bringing cash with as they were offline the last time I was here. The staff are not lazy and do put the effort in.

Very organized. Kept everyone safe. Good experience.

Had to do drivers license renewal, arrived just before 9, was done at 10.15. Waiting times not bad at all, one person is directing customers which helps if youre unsure of where to queue etc. Theres about 3 friendly, really helpful people. The rest are terribly unpleasant and rude, will not even offer a hello in return. Really glad I dont have to come back here for another 5 years.

Very quiet today. Went to collect my renewed drivers licence. 2 of people in the queue, Very speedily handled. No complaints.

What a painless and awesome experience! The wait prior to entering the building was all worth it. While waiting outside you were regularly informed as to the progress. One inside the building the organisations and flow was superb! Well done on an excellent service Milnerton Drivers Licence Department!!!

The lady at pay station 6 is literally the best. Thank you so much for all your assistance. This was the best experience Ive ever had at a government place.I would recommend this department to anyone.Well done guys especially the lady at pay station 6 (JH DUNN)THANK YOU

Much more organized than other licensing departments but theres still a long wait. Remember to carry your own pen for filling in forms.

Well done, all Covid protocols in place. I visited the facility as a pensioner this morning and was steered through the process in a warm friendly way. Thank you.

My day wasnt bad and the reception I received at the places I visited was excellent. I collected the checkup Form from the Doctor and it was completed as promised Friday. Then took a 20-30min walk to the Traffic Department, luckily it was still open and I was the last person for the day with out even standing in a queue 😎👍

Took less than an hour to get my license renewed....brilliant service

Super service, excellent food, other patrons were awesome. Had the best fathers Days outing ever. So fffing refreshing. Thanks again.

The que is hectic, but the guys who are assisting where great..

They are fairly well organised and dont come later than 12pm because the line is long and they close by 3pm. The official office hours is till 15.30pm but they dont allow people I side after 3pm. If you renew your drivers licence before its expired it costs R140, after expiry R185. There is a lady in front of the building that takes ID photos for R60 for 4 in both colour or black & white. You cant come in just to collect a form due to covid. You will have to wait in line to get it so you might as well stay. You will need proof of address and your ID.

Im very impressed by Milnerton licensing staff. Very friendly, efficient and helpful. Thanks a lot ladies and gentlemen. Unfortunately I will see you again in 5 years time, I wish I could see you every day.

August 2021 - Friendly service and efficient as they possibly could be.Went for Drivers Licence Renewal.Got there on a Tuesday, 10h55 and left at 13h30. Waiting outside was about an hour and 15 mins or so, the rest mostly waiting for eye test.Cost R140 - August 2021. 2 photos needed. Bring more photos if Temporary Drivers is needed. Apparently should take 5 to 6 weeks for new Drivers license to be ready for collection. Was told they will send sms.Covid protocols are in place, although you sit in same seat as person before you in the line for eye test.

Great service didnt wait long🤜🤛

The people running the department are very capable. My only complaint is that optometrist certificates are not accepted, which makes the whole process longer (and more risky in terms of covid transmission as hundreds of other people use this machine daily).

I experienced exceptional service. I was in & out under an hour for my drivers license renewal & temporary drivers license. The only slab was that their emails were down so I had to go and print out proof of residence at the near by shop. Overall, it was a good experience.

Got my drivers licence renewed recently. The renewal process was quick and painless. I was in and out in 30 minutes. When I picked up the licence there was a long queue but I skipped it, as I was just collecting. That process was also really quick. The building is clean, Covid protocols were followed, and staff were helpful.

Long wait in the line outside but pleasant and quick when we finally got inside.

Quicker than most traffic departments, service was quick also, but date availability for learners license was later than I had hoped for or as said to be. Arrived at 12pm, spent 2 hours max by 14h I was done with everything

It was quick and stuff is friendly big up to you guys👍

Hated it..The website says they close at 12:30 but the officials decide to tell people to leave the queue at 12:00... And they wont let anyone in the building after 12:00....Its a long weekend .... The attitude from the blonde female official was very degrading towards the people eagerly awaiting to be helped.

Booked a learners licence with my daughter. Arrived at 8.25 am. Left at 8.45am. Booking, eye test all done and dusted. The security late at the front door was a bit silly and kept confusing people in where to stand. Other than that, it was all good

I’ve been having sleepless nights about my Drivers License that’s due to expire in August 2021.Being an ex-Gautenger and having been through the trauma of standing in the sun at the Centurion Licensing Department for a whole day, only to be told at the end that the system is offline or that they have reached their quota for the day and you must come back the next day; I was not looking forward to this trip.I spent hours researching which Licensing Department to go to in Cape Town now that I live here.After reading (mostly) good reviews on Milnerton Licensing Department I decided that’s the one I’ll go to.I arrived there this morning at 07:45 and was probably #12 in the que.They started taking the first group of people in at 07:55.*Please note that due to COVID-19 they only take a certain amount of people into the building at a time.I’m very pleased to say that I left the building at 09:05. Done and dusted!All in all a very pleasant experience and would recommend this branch over and over.Well done team at Milnerton Licensing Department and City of Cape Town!

These guys were so friendly, and amazingly helpful... the lines were short.. I was able to renew my drivers license within 20 minutes without any fuss...

Very pleasant compared to all my other traffic department experiences

Compared to other traffic departments I would say they are fairly efficient.

Reviewed my drivers last week at Milnerton Traffic Department. Arrived at 06:50am the morning to wait in the queue. Strict COVID-19 protocols in place. Prompt service at 08:00am sharp, all 5 counters were opened. I left around 08:50am. Very clean, neat and professional staff. Definitely the best traffic department in Cape Town! Phenomenal experience!

Absolutely appaling service. From long lines to incompetent staff. Went there for my leaners license only for them to advise I have a booking which I knew nothing about. Then it was an error on their side.. they could not rectify cause of their systems. I was promised a callback but nothing. I called them only to get Civic Center in Town on the number listed online. Still to date no feedback, no date, no rectifying whereas I have already paid.

Brilliant service, Quick, efficient and pleasent. Cannot fault Milnerton Traffic Department at all. In and out in under 30min to renew Drivers licence.Ekhuruleni traffic dpt pay attention, this is how its done...

Excellent service! Staff is super friendly and efficient. Was done within less than 40min.

I was very impressed with their service. I went to renewal and in 2 weeks I got an sms to pick up either Sat or Sunday, yes Sunday. Well done Milnerton.

Awesome experience with staff at Milnerton Traffic dept. You are greeted and assisted to the correct counter. Staff are happy and professional. In and out within 30 mins... 🙌

What a neat and tidy and clean place. Amazing staff, very efficient and friendly. Well organised. Gallows Hill could take some serious lessons from the Milnerton Traffic Department

Very busy but doing the best they can

Excellent, staff helpful quick and efficient.

Good Covid protocols and quick delivery of license

Well-organised, helpful and friendly.

Sadly we all have to deal with the traffic department. Its never good.

Very efficient and strict Covid protocols in place. Currently open on a Saturday and Sunday morning.

Done and dusted within 20 minutes of entry. (Renewal of Driver license. )

Organized. Friendly. Helpful.

Went on Friday mid morning expecting chaos and was pleasantly surprised. Was in and out in less than an hour for drivers licence renewal. Staff were great and covid protocols were adhered to.

It can be better if the system is not often offline n you can wait there for hours...they dont even give out a number to atleast call to find out if its back to normal

Even with Covid - 40 min in and out, and just friendly service all round.

Probably one of the best Departments in the country. Get there early, have all your required documents, be respectful and youll be in and out of there in no time. Whether its Vehicle or Drivers Licensing that needs to be renewed or test bookings, the whole process shouldnt take more than 15 minutes.

Mightve just been my lucky day, but I managed to get my license renewed in one lunch break. 12h00 - 13h00. Picked it up less than 3 weeks later. No problem, no hold-up.

Well run, clean, curtious and friendly.

Staff at the enquries counter are absolutely rude and unhelpful

Happy to help. Great service and amazing people

Arrived at 7:05 to renew drivers license, line was not very long, things went very fast as they opened at 8am. Got everything done and left at 8:27.

Yes 5*!!! I went to renew my license and the whole process was a pleasure. The staff were polite and on the ball. The whole process took less than an hour.

Very pleasant and professional staff, strict Covid protocols in place. Definitely one of the best traffic departments that I have been to. Thanks guys and keep up the excellent service.

Absolutely seamless and efficient. The entire process from the application to the collection and everything in between. Super kind. BE KIND it really makes a difference and makes the staff feel happy when you leave

Clean and well organized.

This should be a tourist attraction to show the inefficiency of the South African government in its natural habitat.

Great service experienced on the 29th of June.

Absolutely amazing, went to queue outside at 07:00 on a Saturday and was already standing inside around 08:10. The queue moves really quick. Filled the form, did the eye test and paid all under an hour. Really fast service.

So nice and was quicker 👏

Outstanding service! Excellent staff.

The web site says its open till 3.30pm. Not so if you are going to review your licence -- its only open for collections! They must make this clear on the web site -- its a long way from Melkbos to Milnerton.

As a senior citizen I am very grateful to the staff for letting me jump the outside queue. I was in and out in less than an hour. Even the lady doing the dreaded eye test was very kind in explaining how the machine was to be tackled.Well done to all of you there, assisting me to renew my drivers licence.

I am over 70years and was able to go to the front of the queue and sit. Thank goodness. All the staff were most efficient. Thank you to the staff.

My students wrote their learners test at Milnerton Traffic Dept on Sunday. Very efficient dept. No complaints. Andiamo Driving School. - Melvin Maneveld.

Arrived shortly after 2pm on a Thursday. Quick in and out, efficient. Renewed driving license.

Very clean and helpful staff.

The service is pathetic and they are rude.

Unbelievable... 20 minutes from the moment I parked till I departed, to renew my drivers license. This included security, having temperature taken and sanitising, signing in, getting the form and completing it, having the eye test done and my picture taken, and paying. Really amazing service. Why not 5? The attitude of the security lady didnt impress me... sitting outside chatting to her friends and letting me walk right past her before almost shouting at me can I help you sêr. She should be on her post and make you feel welcome since this is the first person you encounter when youre faced to do something that you dont really look forward to doing. As for the staff inside ... 100%

Useless service.Always offline. Conveniently on Saturdays and late afternoons mainly when they dont want more visitors...Racist disinterested African staff who despise their coloured and white clientele.They are condescending and arrogant and their service is a 1/10.These sad excuses could learn from the helpful efficient and friendly team of staff at the Milnerton vehicle Licencing centre down the roadIf this review helped you or was of interest, please may I request that you leave a like so that I know it is worth my time to write reviews for other visitors and customers

Awesome. In and out with renewing drivers and getting temp drivers in under an hour. Friendly and helpful staff

Terrible experience, I dont understand why we must go through this horrible experience

Staff was very friendly. Was busy but all staff was working as hard as they can. A lot better then other testing stations I have been too.

Staff was very helpful and good services

Went for drivers test, felt very disrespected by the way the examiner engaged with me, dismissing my questions and even raising their voice, totally unnecessary. We are not less than and at the end of the day paying for a professional service to be delivered.

Fine but queues

Arrived at 11:00 to renew drivers licence. Left at 15:20.

Decent queues. They are practising covid regulation well. Remember a pen!

Its not often that you have a good experience at a licensing department, purely because the wait is so frustrating and then everything there after frustrates you.Although I waited 1.5 hours, and given the situation SA is in with all the renewal backlog, thats REALLY not long. Once inside there was a clear direction of who goes where and it was incredibly well organised. Everyone that I dealt with (temperature check, then enquiries, then eye test and payment) were all friendly and helpful.Thank you for great service!

Excellent and efficient service...keep up

Staff very helpful and professional.

I think the service I received this morning was fantastic. Friendly staff directing people and adhering to social distancing. Arrived early and queued, but opened at 08:00 and entire process was done in just over an hour. Most of the delays are not due to the staff, but rather people arriving without the required documentation/photos. Well done!

During this lockdown the lines have been long and outside the the build. I was in line and forgot a document, while waiting for the document to arrive I got to the front of the line, I told the guy guiding the line (shortish guy with glasses the Line Master) that Im just waiting for someone and that he could let the other people behind me go ahead. He said no I have to go back to the back of the line. Ridiculous! never heard of this rule before. Is this 2021 new rules?

Quick and efficient service. With covid-19 hanging over our heads Im very hesitant to go anywhere let alone a government building but I must say these people are really on the ball with social distancing and sanitation. Add that with a speedy service and you have a very stress free experience. Staff are also very helpful and professional.

Covers strict covid protocols while being efficient as possible. Some days they arent as organised as others, which causes longer queueing times. But on my second second day of making an appointment here, they asked me if an elderly man which a crutch could go past me to the front. Not only were they dealing with elderly citizens correctly, they were respecting the people in line too.

Get there early in the morning, there will be a queue. the staff do there work well and fast to try and speed up the process covid rules was also followed well. Good job and thank you.

My mother and I had the immense displeasure of visiting the Milnerton Traffic Department on the 21st of February 2021. My mother had to deregister her motor car which has been stolen and I had to renew my car registration. We were admitted and queued for about 30 mins before being served. On arrival at the counter my mother was told that she had completed the wrong form and was told to go to the counter and complete the correct form and then re join the queue which we did. On completing the correct form we re joined the front of the queue however when we got to the front of the counter, we were turned away and told to go to the BACK of the queue! Bearing in mind that my mother is 77 years old and should have been allowed to be served ASAP as a retiree, I was quite SHOCKED!But we joined the back of the queue which was now really long and queued for another hour and a half! On reaching the counter, I went to register my car but was turned away as I was not FICA registered and had no means to produce the requested documents. At that stage I was frustrated and left the offices to stand at the entrance! My mother was then also turned away due to another incorrect document issue! So after spending two and a half hours in the traffic department we had achieved absolutely nothing! I mentioned to the security guard that I was somewhat frustrated at fact that we had not been served and our issues could not be attended at which stage I was told to leave the building....We attended the Pinelands offices today and my mother was allowed in as a priority due to her age and we managed to attend to all the issues... after the horrendous experience at Milnerton, all I can say is THANK YOU to Pinelands!

Bad idea coming on the weekend, limited time

The overall service for learner registration was quite pleasant, except for when I got to the cashier.I asked, do you recommend buying the K53 handbook by the petro station?She replied with a sassy tone by saying she doesnt know and she had already done her exam(I assume its her school-leave exam).The funny thing is she probably scored low so thats how she ended up working there😂

Pleasant experience. Quick and easy. Very helpful and friendly staff 😃

Renewed x2 drivers licenses in an hour. That is including standing in the line outside.. The staff inside from the security at the door absolutely on the ball.

Quick and easy with helpful folk

Very helpful staff. Efficient service!

Wow... super efficient / great Covid awareness & yes enthusiastic welcome from official responsible for directing us through driver licence renewal. However car licence renewal NOT done on site.

I have had numerous dealings with Traffic Department in Milnerton and I have always found the processes well organised and the stafe knowledgeable and friendly. They are very strict on keeping to the Covid safety regulations