All my paperwork is in and waiting 3 months now. They never pick up their phones also i logged 2 complaints already and just an automatic email received thats all, this is a joke to be honest.

Its quick for them to deduct money from your salary but when you need the money back so that you can buy food and groceries in your home they take forever to give back your money...actually still waiting waste of time and moneyPhoning the number doesnt even workWish I could rate no stars

No point trying to phone this department nobody answers

I tried reaching someone in this department to enquire about financial support for tour guides affected by Covid. All replies are automated both in Pretoria and Cape Town. All they do is refer you to other numbers where there are more automated responses referring you to their website. How can this department render an effective service to its citizens if this is how it functions. Its symptomatic of a bureaucratic and inefficient government. How sad!

NOT OPEN TODAY (10 Dec)! How difficult is it to keep your online info up to date?

Thorough, excellent service!

I have had the most frustrating weeks trying to assist staff that have been retrenched with their online claims. There is NO support at UIF at all. No returned calls or emails. All UIF numbers ask you to call the COVID hotline and their consultants say they don’t deal with UIF queries!!! How on earth can I get through to the Labour Department?? I’m beyond frustrated.

Wow! The service was nothing short of amazing.I walked in with the mentality of goverment employees slacking,boy was I wrong...From the time I walked in the door on the 5th floor the experience was perfect.Thank you the receptionist lady who said she had just started working there.A BIG THANK YOU to a young beautiful lady who helped me with so much patience and kidness,at the small desk where you get assistance.(help desk).Amanda from Finance thank you. The customer service was great.As we sat there everyone who walked passed greeted, proffesional clean enviroment..Wow Wow! Am short of words.Thank you.

The place needs a revamp, staff attitudes are condescending, security unprofessional and application turn around times is way to slow.Needs more enthusiastic people to work for the labour department cape town.

I called and was advised that the supervisor would call me back its been a week and still no call has been received.

Went in for uif and was helped immediately, veruska loaded my details and got payment sorted in 40mins, made my day! Didnt expect it to be so quick:)

Useless, dont answer a phone. Tried several times of through day, week, month. Not even the operator at switchboard answered.

Had a great experience with them, No long lines, i signed for my maternity and before i get home that day then my money was paid into my account.

So damn difficult to get thru per phone. 3 different ph nrs. None responsive No answer

Been going back and forth with my claim, with no assistance at all from the department due to an error done by one of their employees. Now i have to go back to Cape town to have this sorted, that is really unfair on my side as u did and submitted everything on my side on time but now the delay is on your side. Imagine travelling from East London to Cape Town for the same thing i was moving back and forth for in Cape town and was informed that it was rectified only to find out that its not.

Tried to contact the compensation offices/call centre/ANYONE!!! about a letter of good standing ... 45 mins on the phone on hold then again then tried other numbers that seemed to not exist or were not answered etc etc etc etc .. is ANYONE working at all in that department ????????????????? ... Not to mention that the web site simply DOES NOT WORK either ... serious WTF do I pay taxes for moment

Had the same experience as Brian... had been phoning around to enquire about the Letter Of Good Standing. None of the telephone numbers I could find works (voice mail), and the call centre asked me to email instead (no reply yet) :(

Pathetic service. Absolutely disgusting. The people that work there dont seem to know how to do their jobs, so I ask myself how the hell did they get the job. They have absolutely no client etiquette & when they speak their language they scream & talk. I hate that these ppl have jobs they cannot even do, yet there are much qualified unemployed ppl out there that dont have a lot of the jobs out there cause they are not black enoughIm sick to death with our government

I applied for my UIF on the 7th February , my daughter was born on the 2nd Feb. initially when i applied, i was advised that my paper work was 100% correct. After 6 weeks of following up via email and calls, i was advised that a new ui-19 was required. This was then send end of March, i have following up since then and no positive feedback. im trying to lodge a complain and cant find a complaints department. This is ridiculous, on a monthly basis we pay UIF but now when it has to paid it becomes a mission.

Why does your phone just ring and ring. Kindly advise the correct number for enquiries.

I had amazing service. No queue, documents stamped, payment into my account 2 days later.

I am phoning now for 3 days, no answer. Zukiskwa is not replying to my e mails. I need my western cape number before i can do cocs. My buisness are standing still.

Not happy about their service at all

Pathetic for government offices. When you can the phone gets put down. Our tax money being wasted.

To date Absolutely no response from the department of labour since 2007. Pathetic

Still waiting for results regarding my injury 2016

Its a great working place

They dont seem to bother

Wow!!!! unbelievable were serving all equally....

Trying to phone from 10 am until 3pm, no reply, somebody pressing the phone dead.

Phone the whole day and no answer

Extremely efficient, connected me to the right person to solve the problem.

Have been trying to contact via email and phone.No reply ,no answer😕

Helpful and Friendly

No Service ! Typical Government organization.