My name is Gavin Reed and i am very happy to say i bought furniture from Patio South Africa by Firnic on more than one occasion and honestly they are getting better each time, thanks again for the wonderful furniture see pictures of my new Baswick rectangular table and Ashbury chairs.Gavin Reed (GREAT JOB)
Edit: updated 22/Jan/18.WARNING: Despite the owner replying to my review below, I have still not been able to actually speak to someone. The shop is still closed, the voice mail box is full and nobody answers emails.A week ago they sent out an email saying that they were consulting their attorneys, so I expect this company will be in liquidation soon.Avoid at all costs!Original review is below:They have disappeared with my money. Nobody is answering phone calls or emails. Heard nothing for the last month. Paid deposit over 2 months ago! Now considering legal action.
I would like to thank all our customers for the support and to our fantastic staff you are the heart and soul that flows through our company and i wish you all the best and you all have a wonderful rest.To the customers we sent a loan set to we hope it made up for seating arrangements but not to worry your set will be delivered in the new year as promised. Thank you all Nick and Firosa.
Thank you for the follow through and going the extra mile to ensuring that our patio set was delivered to us in time for our opening.Honestly you had me worried when i called on Sunday to follow up on the delivery and there was no answer on any of the numbers we had but 5 MINUTES LATER your delivery team came hooting down our road and to our surprise we also had the pleasure of meeting Nick and Firoser who took the time to ensure our guests and function was a success thank you both again. Scott Perish.
Everything goes well when you shopping for the furniture, but once u pay them then everything changes. Now they have your money and they have the furniture and you have to obey to to their terms. Manager/owner not interested in dealing with the customer. Rather purchase your garden items elsewhere
Fantastic ServiceThank you for all the help in choosing the perfect set that compliments our patio and has our guests green with envy. Look forward to purchasing matching pool loungers in December.Thank you M.
November 2016 I have bought 2 cottage 4 seated sets from the Cape town branch and only received 6 of the 8 chairs. I have contacted them by emails, sms and whatsapp and they promise only and nothing happens. They blame the couriers that do deliveries on their behalf. Its almost one year ago! This is unacceptable. Poor service.
Quality Hand Sand Cast Aluminium Outdoor Patio Furniture that is truly Uniquely Yours at Affordable Prices!
This company is completely useless and unreliable. My mother placed an order in September already and she still has not received her patio set!! The owner Nick keeps on promising that he will follow up and get back to us but he never does. He is spineless and wont answer his phone. I suggest that people stay away from this company.
I place a order on the 18th of October 2017 and paid the full amount. Its more than 3 months later and I still havent received the chairs. They are ignoring my emails. phone calls and messages. This is the worst service I have ever received.
They took our payment in full in July. Now December and still no delivery or our money back as promised by Nick and Firoza ! Very unprofessional as they all ignore all our calls and e mails and even ignore our contact on their web site.
Nice place
Pk