Quick, efficient, the line appears to be looooong outside. Ones inside very very very very quick.

Staff were very helpful and friendly. A special word of thanks to Mr. R Muller who issued my Motor Vehicle Licence - COENIE WP.

Friendly efficient service, what a pleasant experience, well done !!!!

My third time bring at this place. Service in 3 occasions was par- excellent. Friendly. Competent. Well organized. Polite. Well done

Waited 90 minutes in line to spend less than 90 seconds at the window to renew my cars license. Seems a little crazy to me. The service at the window was excellent though.

Waiting time as per any government/municipal offices, but good service

Long line but very fast, friendly and efficient service.

Good queue system, checking on clients by the manager, efficiency by security and staff . KEEP ON GOOD WORK

WOW 😣 it was amazing day everything was done perfectly ☺️

I am so impressed with the service I received this morning. I am telling everyone to use Bellville Traffic Department. I had to do a car license renewal.The doors opened at 8am, I was part of the second batch of people that was allowed inside, and I was still done by 8h13. I am really impressed. Keep up the great work.

I was very very impressed with the covid protocol and everything went smoothly Thanks.

Very fair system. I am also very appreciative of the fact that pensioners are given less queuing time

Im a huge fan of professional, efficient and friendly service and that is exactly what I received at the Bellville Traffic Department. Well done to the team for the impeccable service.

Helpful, quick and easily got it all done

A first ever in my history with dealing with this public service facility in over 15 years. I must say I was pleasantly surprised in and out in 7min for a license disc renewal. Super stoked

Clinic shares the same premises as the Traffic Dept and we patients are treated like farm animals by having to stand in different ailment batches on pavements THANX to Covid-19s Coronavirus .... BUT this morning at 8ish there were Taxis being chased by Police in 2 White cars with blue lights flashing and Sirens and.lets not exclude Gun shots, who shot NO 1 KNOWS. Patients were all inside into car parking area. Thank heaven we were attended before 10am. 🙏🙌🙌🙌🙏 We safe back home in Kuilsriver.

I stay in Oudtshoorn but often work long periods in Cape Town i can not go home,my vehicle licence expired now while i am in Cape Town.I went to Bellville licencing department just to be told that i can not renew it there i must go to Oudtshoorn.I am only going home in 2 months time. This is outrages it is one system so now i mudt drive whith a unlicensed vehicle

Whats the point of n phone number ??? No-one ever answers. The person you are trying to reach is not able to receive your callQues would be greatly reduced if someone would just answer the phone. No efficiency.

Good service and quick and friendly 👍

Long queues. Snaking q outside the office. Its cold outside.

Fairly quick. Helpful personnel. Cleaning and social distancing measures good.

Excellent service. Friendly and very helpful.

Very efficient very friendly staff excellent service

Was there to register my car and I was there in less than 10min.... everything got sorted very quickly.

I usually get fair service while being patient. Today my daughter gets home in tears because of some incompetent person doing the eye test for her learners application. The machine was malfunctioning not showing any characters with the result the assistant started shouting at her. When they fixed the machine they did not even apologize. Ill bet if you slid a R100 note over the counter youd get a different result. Ill be renewing my drivers soon and hope I get the same person to assist me.

Very impressed with Bellville Traffic Department this morning. No long qs, assisted by friendly staff, u complete your COVID form and sanitize. Only a limited amount of people allowed inside. Clean at counters. Comfortable chairs with enough space while waiting.

The officer that assisted me was so rude, no approach.

We went in and out in less than 10min for a car license renewal. Super efficient and friendly staff. Also great new seating.

Friendly effecient service

I am really impressed...que went fast..its organised in side and out...was helped with an very friendly lady and was greeted with a smile.....very impressed...

Please update your closing times. It says 3:30 close on a friday but was closed at 3:00.

Under the current situation with long quest and all which I understand but its unnecessary. If staff can do what they are paid to do its not necessary to wait so long. Less talking means more productivity. Ive been applying for a job at the traffic department for 4yrs but was unsuccessful its sad and I know I can do it. I just hope one day I will get a job there.

Quick ..fast ..efficient and friendly staff...

It was amazing and not so full of nonsense like Strandfontein traffic department 👌

Im so impressed by how the works. Went there on Saturday and I didnt even spend an hour there .

Seeing I only go to an institution like this once every 5 years one would addume that every once in 5 years there would definitely be something new when I get there. Quite so, if only now we have to sanatize and distance ourself from the next guy. But one thing that never fled the scene, is good manners, politeness etc.

Waited 5h30min.. Doesnt matter if youre early. You will wait at least 2 to 3 hours on average. Come ready with a camp chair. And be patient. Oh make sure you have all the required forms or you will repeat the process

The website says they close at 12h30 on a Saturday but after standing in the very long que, the chap said they close at 11h30 on Saturdays and we wontmake the cut-off. We live in a country with such a high unemployment rate but then our public services cant even serve the working class tax payer on a Saturday... go figure.

What a pleasure. Covid19 procedure followed. Quick 2 people in front of me 20 minutes done and dusted.

Security did not notify people that they only taking up until a certain person and told everyone else to leaveServices were slow moving

There is no sense of urgency.

Proffessional service

Service was quick and the staff friendly and there was no line😉

Service very poor staff really disrespectful I honestly learnt my lesson with them awful service dont think Id go there again

Lines are moving slow AF!!

Wasnt at Traffic Department. I went to Reed Clinic for my Drs Appointment. Arrived 6.15 am departed 10 am. Loooong wait for meds. Everybody must stand outside in the street. Until they bring out their meds. Not a pleasant experience at all.

Just been there this morning to renew my vehicle licence. Because of the backlog with Covid-19 I knew the queue was going to be loooooong. Got there at 5am. I was number 9 for the morning. Had a good chat with my fellow early birds. The doors opened at 8am promptly and I got in and out by 08:30. The staff are pleasant and try efficiently to work down the queues. Saw one guy who was the queue manager walking up and down, informing people. I must admit I feel sorry for the people arriving as I left. Going to be a long day for them.

One of the best places to renew you lisences. They are friendly, caring and keep the place sanitised at all times.Their kashiers are friendly and helpfull.Keep it up guys and gals

Best time to go was before 11,in and out👍

Good in management

Under present conditions the service was quick and efficient!

It is quite a better traffic department as all tellers are working and it is quite fast compared to other traffic departments around the area.

Rude lady, swearing in her language, talking nonsense to other staff about customers, mentioning race in a derogatory manner! Completely unprofessional and shocking that this person is employed to serve the public. Was helped between 10 and 10:30 13 Jan 2021 at counter 2.

Renewing my license disc there has always been quick, easy and painless. They do allow card payments, and they make copies where required, so no need to stress about doing so in advance. An overall decent experience. Once, the lady even accommodated me emailing her the correct documents when I had the wrong one, but she was one in a million! Good luck!

Queue was long (90 minutes) as by any other branch. But management of queueing was efficient and Covid-19 aware. Im specifically leaving this review because I was pleasantly suprised on the Covid risk mitigation measures they have implemented while I was there. Social distancing, minimizing amount of people inside the building, wiping the surfaces of the counter after each client finished. Well done.

This traffic department was clean and staff assistants was quick.

They are managing as best as they can. With the pandemic come early and if you do still set apart at least 3 hours to get to a consultant.

Very good service from friendly staff.

Excellent service

More than an hours wait outside but the queue walkers are friendly and helpful plus the weather was not bad.Thanks Bellville Traffic Department

Cut off in place. Thank you so much. The best office to renew your licence.

The staff was very fast and very helpful with my situation. You just have to make sure you wake up very early to avoid the queue.

2,5 hour wait with Covid-19 protocol in place.

It pays to be a Pensioner. Not necessary to stand in a queue. Let in first, out in five minutes. Praise God. Thank you for the blessings.

I went with the intention to renew my license. I stood in the queue for hours. At 15h30 the security simply slammed the door. After one person made a fuss they allowed him in and gave him a pass to skip the queue the next day (pic is attached). To the gentleman who manned the queue, the service rendered was pathetic and unprofessional. For staff to not be prepared to accommodate motorists in the time of Covid-19 is a disgrace. You deserve half a star, not one.

Good experience for sure

Yes you can today the best

It is busy, but the line moves. Have patience and youll get done in no time

Good and friendly service but the que was very long took me 2 hours to get my car license renewed

The temperature in the building is rather high with hardly any ventilation. In my opinion the environment is unhealthy for both staff and clients.Surely the process can be enhanced, where a licence can be printed once applied for and paid online. Waiting in that queue for long periods of time costs money!

For me spot on. Clean and safety precautions in place, I was impressed.

Definitely the best Traffic department in the area. Competently and friendly staff, lines werent too long at all and they observe covid 19 protocols in a professional amd friendly manner. Big up to the whole team there. Thank you for a pleasurable experience in a place that you would not normally expect it.

Pathetic - waited more than half an hour because supervisor was on lunch. In the end they could not help me. Wasted my time

Very efficient and well organized.

Lines went quick in and out under 20 minutes...

Collected my drivers license at Bellrail on Sunday at 8:00. It took 10 minutes. Great service 👏

Quick and fast service, but during covid 19 make sure to go very early.

Its was very quick I less than a hour I was in the pensioners que and the first one in line but if you have a walking stick you go straight in no ques

Quick and efficient from the start to end

Very helpful and supportive. Customer service friendly

It was really a terrible experience. They are so disorganised and really have no clue about customer service. It took 6 hours to apply to get my vehicle licenced. They were off line and had at 1 stage only 1 person working. How can they be offline after being closed for such a long time when there was over a +100 people waiting to have their vehicles registered. Simply put, they just dont care.

Went quick and Excellent service

Phone is for ever busy!! Can not get through..been trying the whole week...

They have procedures in place for Covid 19 but be prepared to wait at least 1 to 2 hours.

Extremely long queues. Waited 3 hours out in the cold (07:00 to just after 10:00) just to get IN to the building. They desperately need a better service delivery contingency plan during lockdown.

Absolutely wonderful service Staff very friendly and helpful Placid atmosphere.

Excellent service

Im sorted, took a while but sorted, thank you Jamie

Long queues

Waiting for over an hour in the sun and then the systems went offline. Not my idea of a fun Friday afternoon.

The staff are friendly and efficient. I never had a problem coming to this facility before. There is a bit of a question at times which is normal.

Should have more staff to handle the long line waiting....covid...productivity...economy...

Due to COVID-19 the long lines are expected, but there was no order whatsoever. It took me 4 hours to transfer a car onto my name. Many people were turned away after waiting for hours due to incorrect documents. It would be helpful if someone could come and check everyones documents within the first hour of waiting.

Quick in and good service.

They always friendly and helpful there service r good quick dont wait long

It was pathetic, I have never been so annoyed

According to the website you close as 12:30 but they close at 11:30. I have been standing in the line since this morning 07:45 and the door was shut in my face when I was third in line from the door. No communication with the people in line😡😡😡😡😡😡😡

Good service during the COVID-19 pandemic.

No discipline, large ques waiting outside into the streets, no effective client service or systems. NO PROVISION FOR DISABILITY PERSONS

Very long queue to renew the vehicle License. Worth being patient indeed.