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Web Direct
Unit 8 Kendal Mews 1 Ruchill Road (Cnr Kendal Road and Main Road, Diep River, 7800, South Africa
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Fa
Review №1

I bought from Web Direct a few years back when they were still up Kloof Street and the service was excellent. I was professionally assisted although it was after hours.Brad went on to take his time to get my email address and helped me subscribe to their email subs. Such service and attention to clients is very rare these days. Thank you guys and keep it up.

Ca
Review №2

I have bought several computers and accessories from Brad at Wed Direct over quite a few years now, both for work and for my kids at home. He is always my first choice, provides sound and knowledgeable advice, his service is excellent, and he has always gone out of his way to accommodate my last minute requirements. I highly recommend using Web Direct.

Da
Review №3

Wow, service from the 60s. All queries answered almost instantly. Backup you only dream about in South Africa. I have bought 3 refurbished laptops from Web Direct all have been excellent value for money, any problems sorted immediately. An absolute pleasure to do business with Brad.

Ad
Review №4

I recently bought a laptop from them. Excellent service. I love how they communicate and their timely deliveries. Id give them 6 stars.

De
Review №5

I would highly recommend Web Direct company. Brad was extremely helpful and competent in restoring my Lenovo laptop. Many thanks!

An
Review №6

Brad is knowledgeable and very responsive. Helped me massively when I needed hardware fast to get me up and running again. Thanks Brad

Al
Review №7

Truly remarkable with there speed and readiness to help the client. They very accommodating and extremely professional, I have used them for work and now I use them to source computers and components for my company.

He
Review №8

When communicating with Web Direct via email from the Free State, their responses were always very swift and at most within 1 working day. It felt as if I was literally talking to them in person. Web Direct is very knowledgeable about computer products, and professionally assisted me in what was best for my personal needs. To this day, I am very satisfied with my Laptop purchase at Web Direct and all other upgrades made to the Laptop. I highly recommend Web Direct and Brad McWilliams to potential customers who has any IT-related queries and needs.

Bl
Review №9

Brad at Web Direct is efficient and delivers great service. Still very happy with the laptop I purchased from him over a year ago.

Ro
Review №10

Brad is knowledgeable about his products and goes out of his way to assist you in filling your requirements

Il
Review №11

The service I received from Brad McWilliams & Wed Direct was great! Quick, efficient service and faster that expected delivery of my order. Pricing was unbeatable too! A great example of under promising and over delivering. Thank you.

Sh
Review №12

Ive used web direct as my supplier for about two years and I absolutely love dealing with them. Im one of those people who always does things at the last minute 😂and they manage to pull through for me every single time. Whether its a full laptop set up or a harddrive that I need because were running out of space on set, they always make a plan. Communication and turn around times are super quick, prices are affordable and I highly recommend them. Brad and the team are great!

Sh
Review №13

An online store with personalised service, Wow.Thank you guys

Ka
Review №14

Web Direct was very efficient in resolving my problem. I will definitely recommend then.

Hi
Review №15

Highly recommend Web Direct. Brad is professional, trustworthy and efficient. I have been purchasing laptops, add ons and various accessories for over 7 years and cannot recommend them highly enough!

Br
Review №16

Fast, efficient, helpful. Have done business with them on-and-off for many years.

Pi
Review №17

Ive been buying laptops from Web Direct for the past 6 years. I always get valuable feedback from Brad McWilliams about the latest technology and what will meet my specific needs. As a result Ive not over spent on a laptop, and all laptops I have bought have met requirements perfectly.

Fa
Review №18

Great products, the laptop I bought 5 years ago is still running strong and when I needed a new battery for the machine it was delivered to a deadline. I recommend Web Direct to everybody I know with confidence. Their pre and after sales service is great, no call call centers, no scripts, just service and solutions.

Ma
Review №19

On Monday I decided to bite the bullet and finally upgrade the refurbished laptop I purchased from Web Direct in 2017 as I received excellent sales and after-sales from Brad then. Needless to say, I was not disappointed. Brad, helped me to select the best laptop for my needs within my budget. Absolutely amazing value for money!!!My new laptop has been delivered and set-up and I couldnt be happier.Thank you again for the fantastic service throughout this transaction. Hopefully I wont be needing a new laptop soon, but when I do, Ill definitely be purchasing it through Web Direct.

Ha
Review №20

I am a small business owner and have dealt with Web Direct for many years now. I have only received great service and excellent value for money. Highly recommeded!

An
Review №21

Brad refurbished an old unused laptop of our into a fast new reliable one. Thanks so much for your help and thank you for your patience when liaising with my wife regarding her 1001 questions regarding getting my son set up with a laptop for school!

Be
Review №22

Wow ..... It is not often that you engage with a supplier who not only has excellent knowledge of their products, is quick to respond to mails, and executes orders in record time.The product we required was not available locally - WebDirect took it upon themselves to source ship and deliver within 24hours ..... In fact, it took me longer to hire a machine [from another supplier] than it took for me to get the new one from WebDirectI highly recommend and will most definitely make use of them again.Well done Team WebDirect.

Ro
Review №23

Fantastic and prompt service, Brad went out of his way to get me the best deal. Very happy customer.

Er
Review №24

I have used Web Direct for both my sons school laptops, great personalised service and quality products much cheaper than main street.

Ma
Review №25

On the upside: very impressed with the service: fast, personal and knowledgeable. Product received matched what was promised. On the downside: Some products advertised on the website were not available.

Tu
Review №26

Thank you Brad for the good and quick service.

Dr
Review №27

Easily the best IT suppliers Ive ever used. Very knowledgeable and super quick and efficient service.

Mu
Review №28

This is my go-to Store for anything computer related. Brilliant, fast Service, Whatever you need rest assured they will go above and beyond to get it for you.

Ki
Review №29

Web Direct has been my preferred IT equipment provider for many years as the pricing is very competitive and I get replies within an hour almost always. Quick, efficient and cost effective.

Ro
Review №30

Very good advice. Well priced computer equipment. Would highly recommend Web direct.

Ma
Review №31

Webdirect offers expert advice and a highly efficient service. We recently bought a refurbished laptop and desktop from Brad and were thrilled with the quality of the products and competitive prices. Highly recommend Webdirect!

Je
Review №32

Brilliant, personal service with a lot of patience and answering all of my 25 emails in good time. Will definitely use Web Direct again.

Ca
Review №33

Superb service, Brad and the team always assist us will speed and skill. It is pleasure to work with them.

Ma
Review №34

The owner Brad went out of his way to assist me, impeccable service and quality equipment. Will recommend any one to use Web Direct.

Br
Review №35

Well priced and very efficient service, every time we order from Web Direct. Happy to recommend to anyone

La
Review №36

Excellent service, from quote to completion, to delivery. All very seamless, and a pleasure to deal with.

Hi
Review №37

I have used Web Direct for some years now. I find Brad helpful knowledgeable and reliable.HillyThe Fire Place Studio., Bergvliet, Cape Town

Si
Review №38

Great experience with Web Direct. Glad to have discovered them

Br
Review №39

Im very happy with my Asus 13 laptop, and with the efficient service i received. Many Thanks..

Da
Review №40

Excellent friendly and personal service. Brad really goes the extra mile.

Sh
Review №41

Great service, promised delivery times adhered too, products received and packaged in good order.

Wi
Review №42

I have dealt with WebDirect for more than 3 years now, buying multiple notebooks for our business. I have found the service excellent with fast delivery, the goods matched the descriptions, AND their prices cannot be beaten :-) Very satisfied !

Va
Review №43

Thanks Brad. You found exactly what we needed and really quickly too. Absolute pleasure doing business with you. Happy customers.

Je
Review №44

Brilliant and fast service each time that I have bought laptops from them. Brad is very patient with questions too.

Se
Review №45

I’ve purchased two reconditioned laptops for my kids. You will get very quick, efficient and personal service from Brad e.g. I had a power adapter fail - a new one was delivered to my son’s hostel the next day. Issue with touch pad also resolved quickly.I recommend Web Direct.

Da
Review №46

Excellent service and feedback when enquiring about computers.

Ja
Review №47

Web Direct offers excellent products, sound advice and great service!

Ci
Review №48

Web Direct is brilliant! Their refurbished machines are excellent value and Brad takes care to ensure he matches the best machine for your needs. Web Direct is also my go to for all repairs and parts. Having Brad to rely on makes my technical life stress free :)

Zi
Review №49

Web Direct totally go the extra mile in sourcing anything computer-y, even hard to find computer components, following up on their functionality and replacing them well over a year down the line if they fail!

Se
Review №50

Excellent customer service and Im very happy with my purchase.Thank you very much.

de
Review №51

Web Direct, look no further. Brads knowldge, expertise, advice, friendly and efficient service is unmatched. His pricing is great. Thanks again Brad. Ill definitely be back.

Mu
Review №52

Ive bought 7 refurbished laptops over the last 2 or 3 years at Web Direct for my company Guzzle Media. All of them A Grade Quality at very decent prices.Brad at Web Direct is super helpful and honest.GREAT SERVICE, GREAT QUALITY!Thanks Web Direct!

Ni
Review №53

Excellent service, highly recommended.

Ba
Review №54

Excellent service so professional and brilliant products

Ch
Review №55

I ordered a display laptop for the first time through this company based on a colleague. I was pleasantly suprised it was as if I bought a new one. The service was great and the delivery was prompt. I will use this company again for future orders.

Si
Review №56

What a great experience! Web Direct found me the prefect product at an unbelievable price and the service was first class. I highly recommend purchasing a product from them.

Wo
Review №57

Always the best service, pricing and advice! Ive ordered a couple of laptop replacement components and a brand new laptop from Web Direct without any issues. Brad is always helpful and I highly recommend WD for any laptop related needs!

Au
Review №58

Incredible swift and helpful service.

Wy
Review №59

Excellent attention and prompt service. Brad is my go-to guy when it comes to computer stuff, I trust his advice. Honest and reliable, good prices too!

Br
Review №60

Good technical advice and fast, efficient service.

Ka
Review №61

Ordered twice from Web Direct. Great service on both occasions - delivery was quick. Also found prices on top end machines to be very competitive. Will definitely buy with them again

El
Review №62

I found exactly what I wanted at the best price that I could find - and I looked everywhere. Quick responses to e-mail inquiries and speedy delivery. Overall great service.

Wi
Review №63

Ordered a power supply for a laptop. Required a non-standard solution. Brad was very helpful and the overall experience from start to finish was excellent.

Ma
Review №64

Bought a demo laptop. There were extra markings on it not mentioned before the order.Web Direct immediately offered to take it back or give additional discount. I took the discount.Great and very effecient service

Da
Review №65

Awesome service and helpful advise!

Ta
Review №66

Have bought 5 devices + from Brad. Really easy purchasing experience and quality products! This is my go-to computer store...excellent service and pricing. Thanks Brad! Tamsin

St
Review №67

I am extremely happy with my new (refurbished) laptop, and the after-sales support is stellar. Thank you, Brad, for a pleasant experience.

No
Review №68

Great Service. Went beyond duty to source me the laptop I wanted. Great after sale support as well.

An
Review №69

Got the most amazing service from Web Direct. The staff actually responds to contact requests in good time, and the prices are good too.

Ma
Review №70

Phenomenal service from Brad McWilliams and Web Direct. Ordered a Rii Remote yesterday afternoon and it arrived at my front door this morning at 8:30am. Highly recommend them!

Lo
Review №71

Excellent service. Competition prices. Good quality. Speedy replies to all produce abs purchase related queries.

Wi
Review №72

Good solid company, prepared to go the extra mile. Quick response on queries. Can recommend them to all.

Ki
Review №73

Called looking for information on a very exspensive item and the person amswering the phone was rude and told me he was to busy. Never will I spend money on any of there products , Terrible way of handling customers.I could be easily be paying 20k up for this laptop and he tells me he is to busy and has other things to do , looks like Im taking my businesses else where.

Mi
Review №74

Super fast service, got my laptop in record time! Keyboard had problems but I was sent a replacement a few days later. Looking forward to my next purchase from Web Direct!

AJ
Review №75

Bought a refurbished laptop from them. the purchasing transaction was quick and painless and received the laptop on time.Found a fault on the laptop, contacted them, and they fixed it. Would happily buy from them again.

Ni
Review №76

I have bought multiple items from Web Direct over the last few years and have always receive awesome sevice

Ma
Review №77

Got refurbished laptop from them, no problems, been 6 months. Great value for money

He
Review №78

Ive been very happy with the advise and service from Web Direct, Ive used them 4 times and always had prompt, good service,I would definitely recommend them.

Ll
Review №79

Efficient and accurate service, providing the best tech in town. Keep it up, WD.

le
Review №80

Impeccable service. Fast delivery. Excellent prices. Would highly recommend using this service.

Ca
Review №81

Ive purchased around 50 pcs/laptops from Webdirect in the last 10 years, both personally and in my work capacity and will continue to do so; his prices, service and the quality of his products are great.

Tr
Review №82

What a great supplier. Prices are good, Service is amazing, Delivery is fast and they have great deals on the web.

An
Review №83

Thrilled with the service I received from Webdirect. Products are well priced.

Hy
Review №84

Bought a refurbished laptop from Webdirect, very happy. Very smooth transaction, highly recommended!

Ke
Review №85

This was my first time buying from Web Direct and the service was very good. They delivered on time, the price was good and the product is working well.

M
Review №86

The service was excellent. The laptop too, got it best price!

Da
Review №87

Thank you very much. Very happy with all the goods and the service.

Wa
Review №88

Web Direct provides truly personalised & timeous service - something Ive found in short supply elsewhere! The Lenovo IdeaPad 510S laptop I purchased is also superb - its super thin and together with the powerful combination of an i7 CPU and dedicated graphics card makes for a great deal!

H.
Review №89

Very prompt responses and delivery. Articles arrived as described. Efficient and friendly.

He
Review №90

Great service and no problems with my refurbished laptop!

M
Review №91

Fast delivery and excellent customer support in resolving a product problem.

Da
Review №92

Im happy with both the product and the service that I received from Webdirect. As a customer it is still scary dealing with on-line purchases at times. I think Webdirect and Brad in particular have taken the necessary steps to make me feel comfortable dealing with Webdirect as a trusted supplier.

Co
Review №93

Why pay the rent in the mall by buying there... when you can just pay a fair price at WebDirect?

Cr
Review №94

Impressed with the delivery time and service level received. Quick to respond

Si
Review №95

Weve used Webdirect many times over the years, always great prices and good service

Tr
Review №96

Great customer service. They are reliable and timely

Ba
Review №97

Very professional and helpful. Went the extra mile and setup software before pickup

Du
Review №98

You can trust them, they will deliver. Excellent service!

Ch
Review №99

No BS assistance and service. Highly recommend!

li
Review №100

Excellent service from Brad.

Information
27 Photos
100 Comments
5 Rating
  • Address:Unit 8 Kendal Mews 1 Ruchill Road (Cnr Kendal Road and Main Road, Diep River, 7800, South Africa
  • Site:http://www.webdirect.co.za/
  • Phone:+27 21 712 3265
Categories
  • Computer store
  • Computer service
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–5PM
  • Wednesday:9:30AM–5PM
  • Thursday:9:30AM–5PM
  • Friday:9:30AM–5PM
  • Saturday:9:30AM–4PM
  • Sunday:Closed
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