user
Computer Mania
1 Dreyer St, Claremont, Cape Town, 7708, South Africa
Appearance

Comments
Sa
Review №1

What a reliable store... what an amazing people who are working there with fantastic personalities. They are so professional. Well-done! hats-off. I had an issue with my laptop hard drive and I have received a fabulous service from this store. Thank you so much. I wish I had asked your full name.

Co
Review №2

Great store with great staff! Needed some screws to do a repair on my headset and they helped me out free of charge! Definitely my go-to store for all things computers.

Co
Review №3

Great store! Really great staff who are super knowledgeable. Thanks for the great service!

Co
Review №4

Amazing service! The staff are super nice! Best computer store in Cape Town

Ma
Review №5

Splendid service, I always come here for computer related stuff, as they always deliver!

th
Review №6

This store has the best staff and service I have received from a retail store in a long time. Their willingness to assist and to ensure that you are happy with everything is very impressive. Even the manager of the store, who assisted me with my query (even though it was something unrelated to computer hardware). Thank you so much for your excellent assistance and brilliant customer service!

FA
Review №7

Friendly & attentive service. Quite like the forward thinking of being able to email a receipt / invoice to a customer - besides the convenience, it is a sustainable quality that I hope more South African businesses will adopt.

Da
Review №8

These guys know what they are doing. They arent sales people trying to sell you equipment you dont need like most other stores.They are actually computer guys running a store. I trust them with their advise and tech support.I have Never had any problem they couldnt fix.Been supporting them for 20 years for a reason

Th
Review №9

My SSD got corrupted, they helped me sort that out and did so without deleting my anime folder (or, less importantly, my final year university notes and other silly documents). 10/10, considering naming my firstborn Computer Mania Hudson

Bo
Review №10

Brilliant service. Really highly recommend these guys.

Ga
Review №11

A really big thank you and so much appreciation to Mogamat and Adrian and to the rest of the staff that so freely offered so much assistance and advice in the building and preparing the PC for my son. May God bless Computer Mania Ps 37:4.

Lu
Review №12

Brilliant service and prices.

Jo
Review №13

I didnt get the salespersons name but he was super helpful without being intrusive or overbearing. No aggressive up-selling, just ...what do you need? Here are your options... Perfect.

Sh
Review №14

So today I saw a nice gaming chair for my husband through the window. The gaming chair was black and red which is the perfect color because my husband setup at home is black and red. Decided to go in and check this chair out. Loved it immensely so I went to two guys working at this shop to ask how much this gaming chair cost. I gt a vague answer about R5000. So now im asking questions about this chair to the guys about will i have put it together or how does it work because I wanted this as a birthday gift for my husband. I was utterly ignored I dnt knw if it was due to the fact that I was a woman walking in there or because I probably didnt look like i could afford it, or it could have been the bag of clothing I had in my hand that gave them the idea that i would never be able to afford it. While I was standing there another couple comes and this guys was looking at volcano headsets he got t more attention than me that was willing to pay that money to make my husband birthday special. So thanks computer mania ill will go look somewhere else for that chair. You guys let a R5000 walk out the door for a R400 volcano headset. 👏👏

Zi
Review №15

It has everything you need . If you a pro gamer I think this place is where you can get everything you need

Bi
Review №16

Excellent and quick serviceVery Helpful staffAlways a happy customer

Sh
Review №17

I didnt enjoy the energy of the staff at all :( nothing in particular was wrong, I got what I needed but they were lackluster and operated with no care or energy. If I wasnt in a rush, I would have left the cable and gone to a different store.

Pe
Review №18

Fantastic service. Was helped by a knowledgeable guy named Julian and he gave me so many options to select from.

ma
Review №19

Big shout out to Steven Brooks or his excellent customer care and always being very informative. Its a pleasure dealing with Computer Manaia Cavendish Square!

Sh
Review №20

Friendly and fast service. Luke restored my laptop after a Windows crash and went out of his way to be helpful and encouraging with Windows 10 (which was new to me) and very patient! Theres a great vibe and genuine interest in assisting customers.

Al
Review №21

Due to a power surge from loadshedding I had to replace my laptop. After 4 months of hell at my local computer shop in Robertson I finally got my money back and went straight to computer mania in Cavendish, where I always went before moving out of the city. After talking me through my options, within 3 days they had sorted me out with a new laptop that exactly fulfilled all my requirements including transferring my data and doing some customization. I will always use them. Even if it means driving through to Cape Town for it.

Ch
Review №22

I have never come across such a rude salesman in my life. Completely ignoring his customers and swinging his lanyard against his junk... Gross

Ju
Review №23

Got my psu here. there was excellent service.

GE
Review №24

Wonderful staff, very helpful and knowledgeable about you tech problems. Had a problem with hard drive and it had to be replaced, they were fast to find what was wrong and contacting me with the quotation.Once I accepted the quote, which was competitively priced, a new drive was put in. They were really fast and efficient and I got my laptop back the same day.I will definitely recommend Computer Mania for those that are looking for tech support or repairs.

Gr
Review №25

Cheaper and better selection than their neighbors

T
Review №26

The staff at Computer Mania Cavendish were extremely helpful, patient, and attentive.Brandon assisted us excellently with all the questions we had, advice we were seeking, provided quick feedback and then assisted us in efficiently solving the problem. It felt like he genuinely cared about the challenge at hand, and was eager to try and help solve it in any way.

De
Review №27

The service was great👍 very friendly staff! Will definitely go back for any issues regarding my computer hardware. Thanks to Steven and his great team

Mi
Review №28

I brought my laptop in to Computer Mania when it stopped charging or switching on. I was told I would need a battery replacement, and filled in a form giving them my contact details as well as describing what was wrong. I was told that they would get back to me as soon as possible, but after a week I had not heard anything. I phoned Computer Mania every week for over a month and every time I phoned I was told that the new battery had still not arrived and that they would phone me when it did. I eventually decided to go in store to see what was happening, only to discover that they had LOST my form, and so my laptop was just sitting there with no record of who it belonged to nor what was wrong with it. I filled out another form and waited another week before phoning only to be told that the battery was not the problem, and that they would send my laptop to their workshop. They could give me no estimate on how long I would wait to know the problem, nor how long any replacements of parts would take. A week and a half later they still had not communicated with me AT ALL and I decided to withdraw my laptop. After taking it to another laptop repair place (who got back to me on the same day that I gave in my laptop) I have learnt that the Computer Mania guys did not replace all the parts that they took out of the laptop in their workshop, but have rather kept them. I will never be going back and I would never recommend going here for assistance.

An
Review №29

Good service Partially price matched Takealot

Da
Review №30

Experienced friendly efficient service! Thank you!

Ma
Review №31

Julian thank you for your service, quick affordable and friendly. Lets hope my rig goes the distance.

Em
Review №32

Im so impressed with this store! Every time I come in theres always someone willing to help me and give me the exact information I need about a product. If I can, I try and buy most of my products here because of all of the help I have received in the past. I can highly recommend this store to anyone. These guys know their stuff and are decently priced.

Ro
Review №33

The staff are always very helpful and theyre usually able to help you then and there. Well stocked and well priced - really worth it. We often use them to fix our work laptops. Short waiting time

Ma
Review №34

This is where you need to go for professional advice on your computer needs. As a computer geek myself, I can confirm that the employees here have been well trained and can deliver good advice

Ge
Review №35

New look store in Cavendish Square. Very impressive with a good layout and good service. Well worth a visit

No
Review №36

The willingness of the staff and in particular Steven Brooks to assist when I walked into Computer Mania Cavendish Square is greatly appreciated. It is this kind of customer service and dedication that will help this company grow to its full potential.The positive attitude and offer to help and advise when one is in the dark about a specific product will be remembered for a long time.I really appreciate your time, your willingness to advise with any information I needed, showed professionalism and dedication.

Ta
Review №37

Steven is the go-to guy if you have any issues with your Mac. Knowledgeable, patient and excellent at finding faults, files & fixing pretty much anything that needs to be repaired. I highly recommend him!

Br
Review №38

Great, quick, professional service. I dealt with Uzair. He was friendly and professional and helped meet my particular needs. They were interested in getting my PC fixed and not in simply selling me stuff or making money off me. Highly recommended

ai
Review №39

For a little bit extra you can get great service and guarantees on your equipment. Also unlike in most other stores, these guys know their equipment and will do their best to advise you on what suits your needs

Lu
Review №40

I totally stuffed up installing an SSD drive into my Dell and am ever so grateful to Steven who sorted out my nightmare out on the spot and at a great price! Fantastic service. Thanks again. Luke

Vi
Review №41

Very unfriendly staff who think you are a nuisance when you come into the shop. I did not make my purchase because it was too much trouble for the shop assistant to help me. Went across the way where people were happy to assist.

Ma
Review №42

Very kind and attentive service as well as good advice

Je
Review №43

The staff at Cavendish were simply awesome. I went there in a frenzy after my pcs hard drive crashed and they were super friendly and helpful. Not only did they direct me to exactly what I needed but they went out of there way to help me. Keep up the good work guys, it was an awesome customer experience. Great esports banter as well! Top notch stuff Computer Mania

an
Review №44

Had issue with lap top that needed urgent attentionWalked into store... Julian and teamYou have my vote and future support

Me
Review №45

What I like about this branch is that they dont only sell you a product, but they take the time to ask you what are your needs and they get an understanding as to what you are wanting to do with your purchase. Then they give you the best options based on this. You dont get service like that anymore. I will always recommend my family and friends to them for any computer products!!

Ma
Review №46

Very informative staff and an all round great experience. Thank you!

Da
Review №47

Great if you get the guy who is interested in the tech youre asking about. A shame when you dont ,hmm no computer says no,

Vi
Review №48

Highly recommend Computer Mania, above and beyond any other electronic shop in Cavendish. Here they are extremely helpful, patient, and attentive - be it either with wanting advice on somenting, a need to purchase a laptop or peripherals or with repairs.Their prices are competitive with other electronic stores, but generally a bit cheaper especially when they have some monthly sales.My go-to electronic store in the Southern Suburbs.

Tu
Review №49

Steven is one of the most helpful people I have ever met. He is approachable, funny and professional! When he does his work, it is with passion and a smile!

Mr
Review №50

Bought my Lenovo laptop note on black Friday

As
Review №51

Brilliant staff, very attentive and very helpful. Pricing is quite competitive with major brand competitors. Even assisted when I bought my computer a few minutes before at another retailer

Li
Review №52

Needed assistance with my Mac which apple 🍎 couldn’t assist with, thank you a million times S. Super fast, smart, friendly, knowledgeable and attentive! Lie you long time computer mania!

Ke
Review №53

Absolute excellent service!

Ra
Review №54

Moegamat as he always does provided me with friendly, professional service. We have shopped there numerous times and our experience has always been a pleasant experience.

Da
Review №55

Been shopping here 15 years, only one place where you get decent service and advice.great bunch of guys, awesome products

He
Review №56

My sincere thanks to Computer Mania Cavendish (Uzair!!) for the kind, thorough and excellent service today. MUCH appreciated!

Mo
Review №57

I called in the morning to find out if my laptop is ready for collection, they said itll be ready at 1600, at 1740 when I got there, after waiting for 10min, they told me its not ready yet

Ca
Review №58

Went all the way to the store just to find that it was closed. I followed their opening and closing times on their google profile and yet when I arrived they were closed before the time specified.

za
Review №59

Very helpful staff , recently bought headphones that was defective and Computer Mania had no issue giving me a new replacement set , I would highly recommended them .

Da
Review №60

I was forced to go here as the Tokai branch, or non-branch I later learned, did not have the item in stock I was looking for. I enjoyed the convenience of covered parking and the opportunity to get Cinnabons on my way out. The store is Tiny so its hard not to notice someone walking in. I browsed after being ignored, technicians busy on a Windows install, and found the Wifi Extender and grabbed a PC mouse as well. During the 15 minutes or so of waiting to be helped, another lady customer walks in and starts browsing. Im waiting at the cash register to pay and get out of there when the Windows install gets put on hold and the Tech guy comes over and says, Im not sure who was here first but let me help the lady... lmao for realz? I had to interject, I paid and left, He was helpful and the install was simple and worked first time...

Th
Review №61

Great service.. great prices

Ab
Review №62

Great service, laptop drive replaced and Windows re-installed in one hour!

Na
Review №63

Great store and friendly staff. Could do with a bigger selection of products.

se
Review №64

Good service and great selection but prices could be a bit more competitive.

Sh
Review №65

Great service, had my laptop fixed within 24 hours.

Li
Review №66

High quality and affordable electronics and gadgets. This was my go-to place, for my electronic needs, when I lived in Cape Town.

Ir
Review №67

Very bad service. All staff on their phone when I was there. No greetings except for the person that helped me. Had to follow up 3 times over 3 days to get a quotation

ge
Review №68

To Management of Cavendish SquareFirstly I wish to sincerely apologize for my delay in communicating with you regarding my compliment. Since I’ve been to your store just over three weeks ago, I have been browsing your website, as well as on Instagram to post my compliment (for the public to view as well), but with no success. And somehow the days seem to have run away with me. Nonetheless, the purpose of this email serves to compliment you on your excellent selection of staff who attended to me at that time, namely Luke, Julian and Uzair.After having had the run-around to understand what exactly my laptop was up to, I made inquiries as to where your shop had relocated to and I was rather fortunate to encounter the above mentioned staff members, for their friendly demeanor, professional attitude and welcoming manner. These gentlemen had collectively, swiftly and effortlessly identified and eliminated my problem. What I have received from them was nothing short of the ultimate respect and all of their attention, without having compromised my integrity regarding my total lack of detecting the reason for the hiccup on my laptop. That in fact, is the ultimate recipe for a happy and contented client.These staff members appeared to be distinctly service-orientated individuals and dedicated to serve. Therefore, it is indeed safe to say that these three gentlemen are undeniably tributes to your Organization on the whole. It just demonstrates that in one’s duties, being prepared to go just that little bit further without any fuss, proves rewarding not just for the client, but for the staff members as well in terms of self-worth and progress.In essence, my time at your shop was short (because that’s really how efficient these guys are) but yet a delightful experience with positive results. I could easily add another 5 stars to their Service.Well done to the Management of Cavendish Square, on your selection of staff. You clearly have an aptitude for evaluating the caliber of people, hence your excellent team. Please extend my best wishes to Luke, Julian and Uzair. More importantly, please apologize to them for my delay in sending this correspondence.With sincere thanks and best regardsGeraldine

He
Review №69

I had windows 10 installed on my laptop recently plus excellent service by a gentleman called Moegamat

Ma
Review №70

Absolutely terrible service. The staff are clueless and lazy. I commissioned some upgrades to be made to my machine and it was returned to me SEVERAL times, each time with a new problem that they had caused! Im a very lenient person but after my 6th trip back to the shop I was starting to lose my cool. I demanded the service fee be returned (as Id spend double the service fee in driving back and fourth, paying for parking and calling them). I was met with indifference and ultimately with defensive behavior. I could not stress the degree of bad service I experienced and how much I urge anyone looking for a machine or even worse REPAIRS, DO NOT GO TO COMPUTER MANIA.

Am
Review №71

Really great service, took a look at my laptop, told me what was wrong and gave great suggestions.

Tr
Review №72

I was having a terrible day and Computer Mania was my third stop in an attempt to get a replacement outdated power cord. The gentleman behind the counter made my day by finding one instantly.

Le
Review №73

Great place awesome customer care

Wa
Review №74

Bad customer service.Bought an HDMI to micro-HDMI cable and it broke after 3 weeks or so. Went back to get it replaced and the staff told me that they need to send it in to the supplier and wait for the supplier to send a new one back, and couldnt just give me one they already have.This is already defeating the whole point of buying at a store rather than straight from the suppliers. A big reason why anyone would buy at a shop is to have the shop take the risk of dealing with the suppliers and mitigate any delays due to shipping.The guy told me repeatedly that it would only take 4 days to get back (which isnt too bad so I said ok) and when I called after 5 days he just said, Sorry hasnt arrived yet. Making all my problem.

Th
Review №75

Great guys there and go-to for most ordinary computer needs.

Ph
Review №76

Great service from experienced staff.

Ka
Review №77

Steven help me and fixed my laptop instantly- i will most definitely come here again :)

Na
Review №78

I enjoy popping in from time to time

RI
Review №79

Staff always ready to assist

Le
Review №80

Incompetent and lack of team work!! Laptop brought in and promised to get it fixed by next morning, yet still not started with fixing it a whole day later!!

Dr
Review №81

Nice staff teamwork

Va
Review №82

Rude undermining staff that dont bother explaining the software they give you and when it runs your pc faulty they cant fix it or install the previous software. Bunch of nerds who are stuck in their computer mania bubble and think theyre rock stars.

Ly
Review №83

Thank you so much Stephen for making my year by accessing my laptop when I was locked out of my account, when even my work could not do so!

as
Review №84

Bad service in general.

Ni
Review №85

Always accommodating

Si
Review №86

Great place

Ka
Review №87

Costumer service is lacking

Ni
Review №88

Meh

Th
Review №89

Its a nerds heaven

fr
Review №90

Great service

Ke
Review №91

This branch has closed down

ro
Review №92

Actually it was moved upstairs

Information
9 Photos
92 Comments
4.3 Rating
  • Address:1 Dreyer St, Claremont, Cape Town, 7708, South Africa
  • Site:https://www.computermania.co.za/
  • Phone:+27 21 683 3197
Categories
  • Computer store
  • Computer accessories store
  • Computer consultant
  • Computer hardware manufacturer
  • Computer repair service
  • Computer software store
  • Office supply store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations