Sent a service request which was read by Nic on the 27 /10 /2020 . Still waiting for a responce . Do we need to courier the machine to Switzerland for a service? Today is the 24/11/2020 . So sad when sales are the main focus.
Great coffee and coffee equipment specialists.
Went out of their way to help.
Enjoyed myself at Nexus
Bought a coffee machine there, after sale service not so cool.
Received the most amazing service from them