Love the coffee at Starbucks, a bit pricey. Lovely store though.- The coffee comes fast and I have never seen a long line.- Friendly staff with a few name typos, dont worry all is forgiven
I waited for 20 years to have a Starbucks within walking distance of my home. And it has been worth the wait. The staff are friendly, efficient and knowledgable about their jobs. It is always a pleasant experience when I pop in for a skinny cappuccino on a weekly basis.
Today I had my first Starbucks (Tygervalley Mall) Experience and to be completely honest, it was disappointing, to say the least.When walking into Starbucks Tygervally Mall the decor and outlay of the store looked very premium, their food items looked soo yummy and the merch is super cool, but at the end of the day, the customer service and quality coffee is what matters most.Customer service: 10 out of 10Coffee Quality: QuestionableWe bought 2 x tall cappuccinos one normal and one with Almond milk (as short is not available to order for some reason) at a VERY premium price point, compared to the premium competitors in the same mall, and to be frank compared to all the coffee shops I have visited over the years throughout the Western Cape.When our order was ready, there was no cup sleeve or holster provided for the pipping hot coffee that was handed to us, which we had to turn back for based on the heat of the coffee in our takeaway cup.A few moments later after arriving at our parked car, we thought it was safe to take our first spit of the Starbucks coffee experience, which was a bad idea. The coffee was still so HOT that we burnt our lip and tongue.We then decided to drink it at a later stage when it cooled down completely, and once the foam of the milk had settled. When the coffee was finally ready to drink, we removed the lid to discover that almost half of the cup had been filled with foam from the heated milk. We were then left with almost half a cup of *coffee* once the foam was disappeared. (Photo attached to this review) I am not sure if this is enforced as part of Starbuckss training to save on their cost, or if their barista training is just sub-standard.Our overall *coffee* experience was quite disappointing on every level especially based on the premium price point Starbucks is positioned at. I will most certainly not recommend Starbucks to anyone, nor will I go there again. We have now had the Starbucks experience and its nothing to write home about.I would hands down prefer my local Woolworth coffee barista over Starbuck any day, as they are consistent with our daily coffee order at a fair to premium price point.
Staff so friendly and helpful... Service is fast. Loved my coffee 😍
This is a nice place to come to. Good energy and atmosphere, but its not being managed very well. The coffee quality is not the best. Drinks like the Iced Chai Latte are good. It was out of stock this time around though. The seats and tables are not clean.
Friendly staff and fast service. Not too crowded
Nice for a quick coffee. ares is sm1l but kept sanitary with social distancing in place. excellent variety of coffees
Friendly staff and lovely atmosphere! Would like to see them sanitise the tables once customers have left, though.
I absolutely loved the service and friendly staff. Filter coffee was amazingly smooth. 👍🏻
Watered down coffee at an expensive price. Very disappointed. Coffee you get at places like Woolworths and Oppikoffie is way better. Cheaper too!
Loved it. Super friendly staff
People find it cool to hate on big brands but Starbucks coffee hits Seattle out of the park with quality and service. I believe that Starbucks will thrive in the Western Cape as we all love trendy places and this is one of the best of them.
Coffee is decent and treats are freash. Had a milk tart pastry and was delecious. I just order small flat whites or coffees and Ive never had an issue.
Friendly service, coffee was excellent and milktart muffin was divine.
This branch is really small and crampy. The coffee is good as always.
I just love their coffee ☕😍
Great Experience, friendly staff and awesome service...
The atmosphere was calm and the staff where very welcoming.
Quick and friendly service ☺️.
Took my kids for the first time and they loved the service
Top of the range coffee, great service from staff.
Coffee is what I expected 👍🏾Cheesecake is a must try
Great service. Friendly staff! 😊
Excellent service, friendly staff
This was a great experience.. what friendly staff and barista
Didnt have a the doughnuts we want but the one we bought where very nice
Very impressed with the friendly service and ambience of the place.
Good experience at this Starbucks! Quick and tasty experience!
Mediocre, expensive coffee. Over rated
Below average coffee. Unpleasant vibe
It was very disorganised re Covid protocol.
Great selection and friendly service.
Awesome special currently for R35. Coffee and a doughnut 🍩Pop in 😆😁😄
I really looked forward to your opening. I have had coffee twice from you and both times the quality was subpar and the service luke warm at best, not at all what I expected from such well known international brand.You have two competitors in the mall that is light years ahead in product quality and service.
Perfect service and best products
Good service and good coffee
Was here for the 1st time and was disappointed that they where out of caramel Frappuccino, had to go with chocolate Frappuccino, was not impressed. Omw... absolutely no taste! Just another note... paper straws with this item does not work...
Great love starbucks
Very cool
Its a bit small. Tables are so close to each. Not enough individual table, of you want to have a coffee and do some work
Friendly and fast service
Superb coffee and friendly service
Recieved a cold coffee, drinks are overpriced there is better quality at mugg and bean.
Worse tasting coffee Ive ever had.
Great and fast service
Fast, efficient and delicious
Overrated in all honesty
PUMPKIN SPICE LATTE!!!
Great experience!!
Kinda expensive
Good experience
Beautiful
The well-deserved store uses materials that are different from ordinary ones. The crowd is full of friends, the stream is endless, and there is a kingly spirit.