Very helpful and friendly .Awesome service well done 👏

After 6 months of trying to get Vodacom Tygervalley to change the billing address to business for my phone, they still cant get it to go debit off the correct billing acount. Sent in the paperwork a few times, they lost the email went in a few times wait more than an hour with no luck of help to get the problem resolved. Calling doesnt work either, emails get lost, paperwork that was completed instore gets lost, very very disappointed in the poor service, there is no customer service at this point. I tried to have patience but it can only stretch that far. After being with Vodacom for 15 years, it sad to say but will have to move to another provider with customer service.

Vodacom must have a proper look at this store. Lackluster employees, unwelcoming and a proper bad experience.Walked over to the Vodacom Chatz Connect store after 2min.Wont see me again.

Rafeeq was extremely rude, told us he does not want our business, does not want to help and that there is something wrong with me. Was back chatting and would not let the customer speak and then stormed off. The so called manager then came out with no name tag and was just as rude and unhelpful. Shocking service. Will never use Tyger Valley vodacom again. Will also be lodging a formal complaint.

Friendly staff but very confusing system. I tried to purchase an Apple Watch ⌚️ and that was such a mission after dealing with this for 2 months I just left it. It’s not the store it’s vodacoms rules.

Staff does not answer telephones. Poor service.

Service stinks. Product knowledge was poor. Only person that was helpful was Veronique.

Useless...

Endless drama doing upgrades. Never again.

Sleepy staff. Lack luster service.

Must say I agree with the other reviews here. I asked for a battery for my phone that is still under its 2 year warranty. The lady said they cant help me because the phone is discontinued. Waar het jy nou al sulke $#&@n# gehoor.

Wish I could give it 0 stars.No one answers the telephone and when I went there, I had to wait almost half an hour to be helped (and there was only 3 people in front of me.Pathetic.

This shop 32A tygervalley shopping centre do not buy anything from them, their service is pathetic.The owner Denise cannot pick the phone up and contact me after leaving 3 messages for her regarding poor service on my Business upgrade account on the 12 December , it is now the 22 December and no reponse.Furthermore they are only a ISP for vodacom and charge upgrade fees yet Makro whom are as well dont !

I despise this store... Please contact me for more information if you want to know my bad experiences.

I have experience really bad service here, on more than one occasion.

Vodacom is useless... How can you advertise a product but not a single shop has stock in Cape Town? And then they dont know when they will be getting stock again? Absolutely ridiculous and poor service from all vodacom shops.

Good professional help

Poor service. Very unhappy. Waiting more than 2 weeks for my upgrade phone, when I followed up on my order, I found out nothing has been ordered......

Pathetic service! Management never get back to you when requested. They just pass the buck and say its been escalated to their head office who never make contact. Avoid this store by all costs!

Not a good experience, the customer is not even greeted..

Did not visit this place.

Bad service,money grabbing and unprofessional.Bad experience.

Dont pick up their store telephone.

Service bit slow

Ok

PATHETIC

Poorest service I have ever received. Phone goes in for a service and still comes back broken. They dont call you back either.