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hi - V&A Waterfront
V&A Waterfront, Breakwater Boulevard, Shop 137 Ground Floor Victoria Wharf Shopping Centre, Cape Town, 8001, South Africa
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Za
Review β„–1

Brandon is the best SALES CONSULTANT in your V&A store. I bought my Hisense E50 Lite from him too weeks ago,and he made the entire sales process quite easy and smooth. Today I went back to purchase a SIM card and he willingly assisted. This guy isπŸ‘ŒπŸ‘ŒπŸ‘Œ

St
Review β„–2

Such a professional service from Stephanie. Thank you very much for your assistance and patience. You made my shopping experience very easy.

Pj
Review β„–3

Goodness in Greek is called FILOTIMO, meaning all good attributes of people... Help, and caring. This you will find at Hi Waterfront. Thanks to all the staff who always treat me with kindness. Michelle and Adeeb you guys are awesome

Jo
Review β„–4

Excellent service provided to me when buying a new Samsung phone, and also when my protective glass cover cracked and had to be replaced. Special word of thanks to Stephanie for being very helpful and friendly.

Zu
Review β„–5

Brandon is the best salesperson I have ever dealt with. Highly recommended, will definitely spend money here again just to receive his service

sh
Review β„–6

DEVEROUX THIS GENTLEMAN HAS BEEN A ROCK IN A FOUNDATION OF GETTING THE ULTIMATE IN HELPING MYSELF AND MY BOYFRIENS IN SECURING OUR HIGH END PHONE SCREENS FOR MONTHS IF NOT YEARS FOR THE FACT THAT THE JOB HAS NOT EVEN COME UNDONE BECAUSE OF HIS EXPERTISE AND ATTENTION TO DETAIL.PLEASE KNOW THAT THIS GENTLEMAN IS HIGHLY QUALIFIED AND AN EXPERTISE IN SATISFYING CUSTOMERS EXPERTASIONS AN AMAIZING EXPERIENCE THROUGHOUT.Kind regardsSharleen Hanslo

Nw
Review β„–7

Went to the Waterfront hi store to replace stolen phones. Brandon and Alfonso were extremely helpful, and super duper pleasant as thought through various choices. We had seen the same phones we bought at a hi store in another mall, but Brandon sold them well.

Ta
Review β„–8

Adeeb and Brandon were the best sales consultant ever , they help to convinced me into buying the best phone in my choices πŸ˜πŸ™Thanky you Hi store waterfront

Ar
Review β„–9

Brandon is the best in the world,He helped get a smart watch,which has been working perfectly.

Fe
Review β„–10

Always a pleasure shopping at this. Amazing service every time. Thank you to Michelle and her team.

Li
Review β„–11

I lost my phone a few weeks ago. Had some trouble along the way with the insurance claim and Deveroux Paulsen assisted me in getting my claim approved. He consistently followed up with myself and the insurance company until they approved my claim. Even after everything he continuously impressed me with his Stella customer service skills. Extended compliments to the rest of the store employees too, always greeted with friendly smiles and enthusiasm to assist their clients.

Ke
Review β„–12

I had a very good experience at hi wanterfort Brandon was very helpful thank you guys

Ch
Review β„–13

Excellent service from Deveroux the guy has passion for his work

A.
Review β„–14

Very helpful personnel. Excellent service. Highly recommended.

Co
Review β„–15

Hi Visited the HI Store in the V&A Waterfront and was assisted by Adeeb. What experience I had. I when in for a phone I had my eye on for a few weeks now. I ask questions about the phone and Adeeb can answer all the questions I had. But he then sold me a must better phone, which I know Im going to be happy with. Great work Adeeb. Keep onπŸ™πŸ’―

si
Review β„–16

Just assisted by Adeeb, one of the best sales man, excellent service

Ki
Review β„–17

Hi Waterfront was absolutely amazing. Besides a few inconveniences of our own doing, Adeeb and Brandon were exceptionally patient. Answered all my questions. Left the store a happy customer. Customer service isnt great in the country, but you wont have that struggle with Adeeb and Brandon.

Ka
Review β„–18

Devereux from Hi store Waterfront was excellent, efficient, informative and thorough in his services and effective in executing his selling skills and thorough and patient assisting me to restore all my apps for my new cell phone he sold to me.My new cell phone is ready to use. Thnx to Devereux. Excellent customer service. Highly recommended to assist customers!!!

Va
Review β„–19

Adeeb great service. Thanks!

Tr
Review β„–20

Tristan sourced the laptop I wanted and had it in-store in under a week. Kept me informed every step of the way. Great to find somebody willing to go the extra mile. Excellent customer service!

ke
Review β„–21

Awesome service and friendly staff.... Adeeb fisher went outbof his way to get my account card sorted out thanx buddy

Ly
Review β„–22

Im so impressed with the service at this store. My husband and I literally walked in and we were immediately assisted by one of the most articulate and professional sales person weve ever met. Thank you to Brandon who assisted us with our purchases. My husbands so happy with his new phone. We will definitely be back in future. Keep up the great work.

Wa
Review β„–23

Excellent service from the ladies in store well done Stephanie and Michelle

Ca
Review β„–24

Thank you for the service Brandon, you have out done yourself. You are by sure an asset. Thank you Thank you

Ad
Review β„–25

Excellence service from Wesley and Adeeb. Assisted us in choosing whats best for our phones and have great product knowledge! Good guys!

ch
Review β„–26

Brandon and Adeeb Is the best in the business, there service is immaculate

Am
Review β„–27

I came in store looking for the bare minimum service, as most of the services I have received from stores were mediocre, but Brandon from the V&A has by far given me the best service I have ever received. If there could be an infinity amount of stars I would select it!

Ha
Review β„–28

Awesome,🀠 customer service from Brandon and Adeeb they were helpful and very clued up with the gadgets they have in the Hi -Waterfront storeπŸ€©πŸ‘πŸ’―

M
Review β„–29

Deveroux Paulson gave me 100star service!Bih Thank you!

Zi
Review β„–30

Deveroux thank you so much for getting my claim sorted after waiting for more then 2 months and nobody called me. Your serve was amazing and u solved the issue so fast. Id give a 10 star if I could you were amazing thank you 😁

Od
Review β„–31

Deveroux and Rushdiy were patient and helpful and attended my problem well. And it got sorted.

Ka
Review β„–32

Hi had a great service, thanks Stephanie. You treated me so well when I was in distress after my iPhone was not working and needed an urgent phone. Great service ever

Na
Review β„–33

Great store very helpful staff

Br
Review β„–34

Deveroux went the extra mile... Or three.. Saved me a lot of trouble. Great job. Great service. Very grateful. :-)

Mu
Review β„–35

Great customer service received from Adeeb!

Gu
Review β„–36

Deveroux assisted me at the hi store in waterfront. His service was great, polite and kind. His knowledge about the devices is excellent an he understood what I wanted and he helped me with all I needed. Great salesman πŸ‘

Ke
Review β„–37

Thank you so much for the amazing service today!

Ro
Review β„–38

Excellent service from Brandon!

Cr
Review β„–39

Excellent service from Stephanie at hi waterfront. Shes very helpful and asset to your business.

mo
Review β„–40

Stephanie is an absolute star, from when I phoned to going 20 extra miles for me. Really appreciate her patience and perseverance. She is an asset to your business, I will come back because of her thku

Is
Review β„–41

Stephanie, Brandon and team gave me a service. When I do my next purchase I would love a beverage hot or cold.

Ni
Review β„–42

Stephanie was a great help and very reassuring. Great service.

Ca
Review β„–43

Deveroux is a great salesman... Fully equipped customer service guy, always know what customers want.

Ch
Review β„–44

Thanks to Brandon for his excellent service at hi vna. With his awesome techniques of selling techno.

Al
Review β„–45

Brandon. Great salesperson, fulfilled great expectations. Thank you

Jo
Review β„–46

Had an excellent customer experience with Deveroux. Great salesman.

no
Review β„–47

Excellent service from Stephanie at waterfront store. Always a beautiful smile

Pa
Review β„–48

Stephanie is awesome and Tariq as back up was great help. Thank you

ta
Review β„–49

Great service from the two gentleman instore one of their names was Nadeem! Bought a screen guard, excellent fitment and service overall. Thanks.

H
Review β„–50

This place has really changed for the better since this new team has taken over. The customer service is really good, especially the manager of the store, who goes out of her way with a friendly smile and is really hands on. They dont deserve this bad rating.

No
Review β„–51

They sold me a used iPhone claiming it was new. This was not very nice. Don’t shop here.I emailed you per your response to my email and you never wrote back.

Kr
Review β„–52

Honestly I couldnt wish for better service today. Bought my Huawei p30 at this place, because staff at all the shops - vodacom and incredible connections was behaving like I inconvenience them, lazy people without training. Thx God I went to Hi and finally bought a new phone, guy answered all my questions and was really helpful.

Cl
Review β„–53

Great Service Recieved From Devereux.

Yo
Review β„–54

Excellent service from Devro and team!

Ph
Review β„–55

Terrible service. They just want to milk your money and when its time to deliver they are PATHETIC. 5 months waiting for a claim to be approved.

Lu
Review β„–56

Great service, thanks Stephanie!

Wa
Review β„–57

Loved it

Th
Review β„–58

Excellent service form hi waterfront

An
Review β„–59

Good services with Tristan

Is
Review β„–60

Nice range of quality phones

R
Review β„–61

Really slow and indifferent service.

Je
Review β„–62

Horrible service received

Am
Review β„–63

Brandon has been fantastic...as always! He was very patient with me and knew exactly how to assist. Much appreciated.

Information
24 Photos
63 Comments
4.7 Rating
  • Address:V&A Waterfront, Breakwater Boulevard, Shop 137 Ground Floor Victoria Wharf Shopping Centre, Cape Town, 8001, South Africa
  • Site:https://www.hi-online.co.za/
  • Phone:+27 21 418 4296
Categories
  • Cell phone accessory store
  • Cell phone store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Payments
  • Credit cards:Yes
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