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Thorp Suzuki N1 City Suzuki in Cape Town
23 Louwtjie Rothman St, N1 City, Cape Town, 7460, South Africa
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Ma
Review β„–1

Super service from Chantal and the team at Thorp Suzuki N1 City even the manager took me on a test drive what an awesome guy very funny too. They gave the best advice and great deal on my tradein car. Chantal suggested a second test drive took the Spresso up Plattekloof hills handled even better than I expected great respect for this 1lt car. Super lite on fuel it has 27 lt tank I did 600km on full tank but then empty lite started flashing not sure reserve tank range but did another 20km before refueling. Very happy with my purchase πŸ˜πŸ˜ŠπŸ‘ŒπŸ™β˜ΊοΈ

Mi
Review β„–2

Definitely a five star experience. Previous review only had one star, that was a mistake. Service was excellent. Would recommend them if you are looking for a new car

Es
Review β„–3

Heart warming friendly personnel. Excellent product knowledge. Kept me up to date with movement on service. Good communications. Outstanding service and no problem to run extra mile. Would recommend any day.

Ta
Review β„–4

Nothing is too much trouble. The service is excellent. The cars are such a welcome surprise in terms of looks, performance and practicality. Such value for money. The team at N1 City Suzuki are professional, kind and friendly. Such a pleasure to deal with. Thank you.

Si
Review β„–5

My wife was so excited to get a car and took the time out to find the right one. We were disgusted by the service, delivery and after sale service from Thorp. I have never come across a company that makes you jump through so many hoops in order to get your car, which is paid for upfront!!! Then it takes a further 2 days to apparently valet it and when it is collected, there is no petrol in it! I mean to sell a car which was advertised as 5000kms on the clock, but realistically is sitting just below 7000, and then still make the customer wait and not give them any petrol!!! What an absolute joke. I will definitely send future car buyers to another Suzuki store or another brand completely!

Ja
Review β„–6

Never been easier to purchase a car. Professional and friendly service. Took my old car as a trade-in and I drove away in a brand new car the day after my first enquiry. I can recommend Thorp with confidence. Thank you!

jo
Review β„–7

Went for a service end of last months on my Suzuki Ertiga, everything about them was just perfect. Will definitely recommend them to friends and family. Keep up the good work guys.

Lu
Review β„–8

I bought a used 2018 Nissan Np200 here about a month ago.Everyone was EXTREMELY attentive and nice. I really feel I got A-class customer service as a first time car buyer. Marwaan was willing to listen to all my requests and Shaun (driver) was just a legendHad a little hiccup with the business manager Emelia over the structure of my finance, but overall she was a really wise, patient and pleasant person to deal with; she really helped over and above everythingA huge thanks to the n1 Thorp team!! πŸ™ŒπŸΎI would definitely recommend them to any car buyer.

le
Review β„–9

The service was friendly, helpful and quick. I was informed of every step. I was very satisfied. Thank you.

Je
Review β„–10

Booked a test drive some time ago and when I arrived at the N1 City Thorp Suzuki dealership for the test drive, there was no vehicle to test drive. This after I had informed them over the phone (prior to booking) as to which exact make and model vehicle I was needing to test drive.Then I was told that I would be contacted when stock was expected to arrive and I was given a tentative date of possible stock arrival, that date having been from 21 July 2021 onwards. At this stage I was dealing with Nico Muller (manager) who informed me that he would contact me when stock was available. Well, to this day (8 September) I was not contacted. I did however receive an e-mail from the consultant but only after I had commented on social media.....and there was no apology nor any acknowledgement of why I had been left and not gotten back to.So all in all, trying to arrange to purchase a new vehicle, was a waste of time and effort because they have no interest in their job and their customers.

Jo
Review β„–11

Excellent Service From Shaun Jacobs From Thr First Time I Went To View And Test Drive Until The Delivery And Handover. I Would Highly Recommend Thorp N1 City.

De
Review β„–12

My husband took his car for a service and everyone was very friendly and helpful. Speedy service and willing to go the extra mile. Special thanks to Mohammed Yusuf. A real star.

Ge
Review β„–13

Friendly, efficient service received when purchasing new Suzuki. Thank you Chantal for keeping me updated every step of the process and getting the deal done so quickly.I can definitely recommend Thorp Suzuki N1 City!

Te
Review β„–14

Thank you Suzuki N1 City. Mohammed, you and your team are amazing! You really went the extra mile. I appreciate everything you did for me!

Li
Review β„–15

Had the most incredible experience at this branch! CharnΓ© is an absolute legend, a boss expert in her field, and the friendliest and most welcoming person! Just such a lekker human, whose knowledge about her products and the system is unparalleled. Made my sale easy-breezy-wonderful! And Emelia was awesome in helping with finance! Perfect experience - definitely recommend them to anyone wanting top-of-the-line expertise and an atmosphere with heart!

Ra
Review β„–16

Amazing service. They really went over and beyond. A big thank you to Mohammed and the team for taking good care of my car.

Mi
Review β„–17

Prompt service appointment made within 12 hours of request and service complete in less time than quoted

Va
Review β„–18

Charne at Thorp Suzuki N1 city is excellent in her job.She is friendly and efficient and has excellent knowledge of the product.She also goes the extra mile.Felt at home buying a car from her

Th
Review β„–19

Great service, helpfull and awsome staff.

An
Review β„–20

Excellent Service and care.Thank you

ab
Review β„–21

Great experince very helpful and friendly workers. Not sure what the guys (short and chubby colored guy)name is but he gave us a great experince. He treated my brother inlaw like a star, thank you so much

Ch
Review β„–22

I was made to feel extremely welcome on my first visit by the used car salesman who warmly greeted me at the door. Although it is was not his department to assist me, he was incredibly helpful and friendly. He then introduced me to Charne who booked a test drive the next day. Charne was just amazing from test drive to delivery. She went over and beyond to get the colour and model I wanted. Such professional and warm service from everyone at the N1 City Branch. Im enjoying my new Suzuki S-Presso so much. Thanks guys!

Ru
Review β„–23

Never thought I would experience such honesty from a dealership on their preowned vehicles.

BR
Review β„–24

Awesome service from Lameez and Emelia. πŸ™πŸ™β€οΈβ€οΈ

Ch
Review β„–25

Excellent service! From day 1 until the delivery. Especially Marwaan who deals with the used car sales who assisted us on day 1 before handing us over to Lameez. Lameez went the extra mile informing us of the process and went out of her way to get us the colour we wanted. We have been to many dealerships but Thorp N1 City was so far the best! I commend Lameez for her excellent customer and friendly service. We are happy with our purchase πŸ˜ƒ

Ni
Review β„–26

Great service from Thorp on purchasing a new vehicle. Good deals too. Recommended!

Br
Review β„–27

Sales people very helpful and knowledgeable. A pleasure doing business with them.

AW
Review β„–28

Excellent sales team and a great experience from start to finish for my vehicle purchase.

We
Review β„–29

This was my second time buying a car, all I can say is wow! FC and Shaun made the whole experience super quick, easy and enjoyable, I absolutely recommend them 100%

Sh
Review β„–30

Friendly service from manager and sales staff.

Ma
Review β„–31

Great service at N1 city branch

Gr
Review β„–32

Excellent service received from start to finish! Thank you!

Co
Review β„–33

Great range of used vehicles available. Service was fantastic

An
Review β„–34

Great service

ar
Review β„–35

Great team with excellent service!

wi
Review β„–36

My Suzuki

Information
48 Photos
36 Comments
4.8 Rating
  • Address:23 Louwtjie Rothman St, N1 City, Cape Town, 7460, South Africa
  • Site:https://thorpsuzuki.co.za/
  • Phone:+27 21 020 2402
Categories
  • Suzuki dealer
  • Car dealer
  • Ford dealer
  • Hyundai dealer
  • Isuzu dealer
  • Motor vehicle dealer
  • Renault dealer
  • Subaru dealer
  • Toyota dealer
  • Used car dealer
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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