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BUCO Tokai
5 Honeywell Rd, Retreat, Cape Town, 7945, South Africa
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Comments
Gr
Review №1

Builders hardware and building materials in a well stocked and compact store (compact does not mean small). Knowledgeable staff who are very helpful and readily available.Best of all are the prices when compared with nearby competition.

RA
Review №2

The most ridiculous business I have ever encountered.Website prices differ from stores and even worse prices differ from store to store....even 3km apart from each other.

As
Review №3

Friendly and professional staff. Good service delivery and a wide range of hardware and building materials.

ts
Review №4

Thanks for the assistance that we received. Managed to get more for less. Didnt get the name of the guy who helped us.

Ho
Review №5

Well established hardware store with huge amount of stock, very knowledgeable and friendly and very competitive pricing.

Ro
Review №6

Good value. Much better prices than the bigger chain store just 100m away. And I found the staff very helpful

As
Review №7

I always find what I need at Buco and the price of the material I need is better than others in the area. Alway helpful staff at the counter and the ladies at the til.

Ca
Review №8

First time and was impressed, some things slightly cheaper than builders. Smaller so quicker to pop in and out. Nice wood selection.

se
Review №9

Only one staff member on the floor helping customers.Ni one available at the trade counter.

Pe
Review №10

My clients in the area love Buco. The staff, Im told, are well trained and helpful. If you require technical advise youll find it but go to the management wholl give product based knowledgeable advise.

He
Review №11

Excellent service from knowledgable and friendly staff. Always ready to help, even when we had a flat battery - my husband 89 and I am 82. Very grateful to them.

Sh
Review №12

Excellent service from Randy Williams and his staff at BucoTokai

Zi
Review №13

Not well stocked, mostly cant find what Im looking for.Staff not super helpful, generally a waste of my time going here.

Ja
Review №14

Fantastic service, guy in paint section was really very helpfull, knows his stuff, thank you sir

Jo
Review №15

First time there recently, very impressed.

mo
Review №16

With a selection of boards and timber to make your dream kitchen a reality

Ge
Review №17

They have nice stock bit dont cut steel to size..... I went elsewhere instead.

ST
Review №18

This place saddens me, pathetic service, not the first time I went there but definitely the last... couldnt get my board cut because the cutter was on lunch ....an hour & ten minutes later I came back only to be told the cutter only went on lunch now....pity I paid for the board already.... nobody in charge..wont recommend to anyone.

Da
Review №19

Fair selection at decent prices but the service is terrible.

an
Review №20

Very good service..

Ca
Review №21

Wonderful staff. So patient with my lack of building knowledge and always ready to help me find the right solution to my building problems. Also well stocked with building basics.

Do
Review №22

Helpful and great place for those Diy projects. And home improvements.

St
Review №23

Like that its not a huge store. Helpful and polite staff.

Pa
Review №24

A smallish establishment, therefore not a huge variety, yet good service, friendly help and very well priced!

Ji
Review №25

Staff friendly and knowledgeable. Good selection

Ri
Review №26

Fantastic service all the time! Alan Cruickshank is a strong link in the chain!

Se
Review №27

Amazing service, staff are friendly and seem to know exactly what you are looking for.We bought all the materials we needed to build a bird aviary and all went very well, along with recommendations and tips from staff.

ma
Review №28

When you enter the building u get the friendly welcome from the security guard at the door.as walking towards the shelf u get the friendly attendence from the guys .the service at counter is always 💯 and dont forget the friendly cashier. . yesterday I was there to buy some boots for myself I noticed that they had removed the dummy that was just standing there at the entrance .it was for the best for he never said anything to me when I greated him . keep up with the good service 👍👍

Iz
Review №29

Awsome place

Be
Review №30

It was not easy to get assistance, when I did the guy said they did not have stock and walked away but they did in fact have stock. After completing my purchase the staff were very helpful getting my purchase to the car.

La
Review №31

Great store for contractors.Friendly and quick service

Ki
Review №32

Is a good place to buy and good prices

Br
Review №33

Fantastic service from Muneer. No problems going the extra mile

Ha
Review №34

Great service,got great advice ,correct tints,right varnish within 3 minutes in and out!Awesome!

Pa
Review №35

Its a BUCO, compact, has the essentials

Ed
Review №36

They take care of the customers

Le
Review №37

Assistance from the minute you walk in the door, very unlike a certain popular competitor. The staff also ensure that less knowledge customers are buying the correct products for the job to be done

Ni
Review №38

Great service!

Le
Review №39

Helpful staff and well priced

Am
Review №40

Not bad

Br
Review №41

Good hardware store.. Staff are helpful..

OW
Review №42

Normally great help & stock alot of various goods.Only one collection issue in last three years

Tr
Review №43

One of the last places that was still cutting custom orders late December.

Ri
Review №44

Good place to buy. Staff are way more knowledgeable than builders warehouse.But it is more aimed at contractors.

Iv
Review №45

Fast friendly quality service with a smile

Ti
Review №46

Nice new store, nice layout of shelving, staff are keen to help and are very knowledgeable.

Ed
Review №47

Convenient but getting out of the parking is a bit on the tricky side

Va
Review №48

The store is well stocked and the staff very friendly and helpful. They take time to make sure you get the right items for the job you want to do.

Ma
Review №49

Great service. Prices are reasonable to fit once pocket

Be
Review №50

They might not always have what you want to the max here, but theyll give you good alternatives to what you want and where else to get it. And that Security guy at the door hes a very necessary charmer that chap!

Je
Review №51

Great customer service and good stock.

Le
Review №52

We always run to a hardware to get the necessary things but if its something difficult they can also sort us out and that is what I found yesterday at buco Tokai Warehouse building supply material whatever you need time is very convenient and even if you needed to be delivered their prices feasible

Wa
Review №53

Great place to shop, someone always ready to help find whatever I need and carry it to the carReally friendly manager

Ar
Review №54

Poor service - management should catch a wake UP.

Jo
Review №55

Friendly staff and good selection of DIY products. A must visit

Ch
Review №56

Very helpful staff and they had everything that we were looking for.

Ia
Review №57

Has become my favorite hardware store due to the excellent service and attitude of the staff. Well run business dating back to the Penny Pinchers days.

Pr
Review №58

A nice hardware fully stocked with all the hardware stuff.

Mi
Review №59

Helpful staff and security, what a team!

Da
Review №60

The Best Hardware in the Southern Hemisphere

De
Review №61

Always great place to go.

Je
Review №62

Ok

Gu
Review №63

They could work on there friendlyness.

Za
Review №64

Staff were friendly. Had a small hiccup with them for paying for an item and only to be told at the yard that they or of stock and then taking about 20 minutes just to get a refund for it

An
Review №65

Staff are friendly and always very helpful. Very knowledgeable staff who are never too busy to offer assistance. Thank you for the great service.

An
Review №66

All you need for building and b painting with tools is available there.

Mi
Review №67

I often wonder why I don’t visit these guys more often when looking for DIY and project materials. Always friendly, always helpful - from the front door to the floor staff and tellers. A great team doing a great job... well done guys, keep it up :)

Jo
Review №68

Service is non-existent. Rude staff that is not interested in assisting clients.

Je
Review №69

If you want cheap price go there

Sa
Review №70

Was good experience

Ge
Review №71

Bad service went to collect and had to get paperwork from the office, no info given as to requirements when called to collect

Pe
Review №72

Great friendly and knowledgeable staff

Ma
Review №73

Great experience. Friendly, efficient and helpful.

Vi
Review №74

Got all your needs at good prices.

gr
Review №75

Best for building supplies

Da
Review №76

So so service always slow and get the feeling they are doing you a big favor by helping you

ga
Review №77

Service millions times better than that big building around the corner with so many staff that know nothing. BUCO gave me product ,good price and excellent service.

Wa
Review №78

Efficient and helpful.

ta
Review №79

Good services and a friendly team work

Me
Review №80

Staff very friendly & Helpful...

St
Review №81

Staff were reasonably helpful.

Da
Review №82

You can get almost anything you need at a really reasonable price at this hardware store, if you are buying a lot of stuff, ask for a discount and see what happens.

Ta
Review №83

Great service very helpful thanks

Ji
Review №84

Couldnt find what I was looking for...

Wy
Review №85

A great shop. Alan is a super star.

st
Review №86

Good service

Kh
Review №87

Had just what I wanted at fantastic price and excellent, friendly service, as usual

sh
Review №88

Great Hardware store for pretty much all your construction needs from DIY to full on building.Their prices are very competitive and their service is great. They do deliveries within 24hrs.They also offer expert advice and there are very rarely queues at their counters.

je
Review №89

Always good helpful service

Br
Review №90

Product lines are good but the service is slow.

Ra
Review №91

Limited stock, avoid if possible.

Ma
Review №92

One of the employees did not know what a shower waste trap mechanism was. She showed me pipes and then just told me they are out of stock. Very clueless.

Ga
Review №93

A whole lot cheaper than builders warehouse :)

Ke
Review №94

Nice range good prices

An
Review №95

Good place to go to if you are doing home renovations

De
Review №96

Bought shelving for my new home. Very friendly, helpful service

De
Review №97

Dreadful shop. Staff are unfriendly and the shop has a terrible atmosphere

Le
Review №98

Excellent service

Ri
Review №99

These guys are helpful and have a good stock of hardware and tools at reasonable prices. Also, they open nice and early which is convenient.

rh
Review №100

Worst service and unfriendly staff ever, from counter sales to the board cutter will definitely not return

Information
18 Photos
100 Comments
4.2 Rating
  • Address:5 Honeywell Rd, Retreat, Cape Town, 7945, South Africa
  • Site:https://www.buco.co.za/
  • Phone:+27 21 701 1360
Categories
  • Hardware store
  • Building materials store
  • Home improvement store
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
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